I buy live bugs for my reptile. Phone ahead and catch them on a day when they are delivered to the shop. leave it too late and the quality is poor (dead insects). Bugs aren't that easy to keep and th... See more
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I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely reco... See more
Company replied
Most importantly, the staff! Not only are the staff friendly and knowledgeable, some even remember my name and my dogs preferences in food - it's better than visiting family! Yes, of course, the pro... See more
All the staff in Bridgwater Jollyes are extremely helpful and friendly. I usually pop in 1-2 times a week to get dog food and they are all such lovely people, unlike another large pet store just a few... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Gallagher Retail Park, The Clink, TA6 4AB, Bridgwater, United Kingdom
- 01278 446626
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⭐️⭐️⭐️⭐️⭐️perfect
Service on check out was fine
Service on check out was fine. Sometimes the stock for budgies seems varied
Good for advice
Called in today to get cat food as my cats are slightly overweight. Asked advice on what would be best. Very happy with my purchase
The Staff!
Most importantly, the staff!
Not only are the staff friendly and knowledgeable, some even remember my name and my dogs preferences in food - it's better than visiting family!
Yes, of course, the products are fantastic and the discounts offered to pet club members are a real saving - especially when you have 5 dogs to feed!
Excellent store for pet needs.
Assistant was helpful and the shop had exactly what I needed.
Friendly knowledgable staff
Extremely helpful and friendly staff…
Extremely helpful and friendly staff and some good offers too!
Really helpful and friendly staff.
good quality at good…
We always find good quality at good prices at Jollyees and the staff are friendly and helpful. Our pup likes them because they always have a treat for her
Good service
Friendly helpful staff.
Friendly staff at Bridgwater and value…
Friendly staff at Bridgwater and value for money
Good variety of products and staff very…
Good variety of products and staff very professional
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