I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
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I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
Company replied
A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good. This shop offers items for all types of pet including smaller... See more
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
There was a new girl on she was still getting hang of things,so she went get anther member of staff which was great got what I needed. Then at till the new girl was struggling abit so the other women... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
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Jollyes pet store in Congleton is excellent. Shelves always well stocked, staff around to ask for advice. When I donated to their chosen dogs home, they were very grateful and thanked me . I highly recommend this store.
Very helpful friendly staff.Lots of choicd for all pets and resonably priced would recommend.
They generally have some sort of deal. We always buy our meal or calci worm from you. Nowhere else seems to do a large bag. It’s good value.
A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good.
This shop offers items for all types of pet including smaller animals eg guinea pigs, this is real benefit if you have more than one species.
Staff were very helpful when we asked where an item was located.
We were surprised by the selection on offer.the assistant was very helpful and soon found the item we were looking for.
One star as you have sent this before I have even received my order? No communication to say my order is ready?
I called the Congleton store to find out stock levels of Chappie as we were about to run out. The phone was answered quickly and in minutes I was advised of the stock level and the amount I wanted was put on reserve for collection 20 mins later.
I use Jolleys alot. It's local, always have plenty of products, the staff are always super friendly and it's not over priced. Definitely recommend.
Good advice from courteous staff, great that the system can tell what you've purchased previously (as there's a lot of choice in the store).
Easy to find the products and good customer service.
Great selection of feeds for wild birds and hedgehogs (we don't have any pets!) and really pleasant and helpful staff.
The store is well laid out and there’s an huge range of products to choose from. All the staff members I met were friendly and very helpful. They were happy to explain how to use my discount code and were genuinely interested in my reasons for shopping with you.
Staff are always friendly and helpful at this store and it really makes it nice to shop here. They have good offers and coupons for regular customers meaning you can often get a discount which is good.
I was genuinely pleasantly shocked @ how helpful & lovely Jessica in the Congleton store was . She checked ingredients for my dogs regular food as my delivery was late so I needed a close substitute. Honestly this lady Jessica is a credit to your company Jollyes . Thank you so much I will definitely go back.
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