Would have given more stars if it was possible. Our daughter's very elderly Bulgarian rescue recently became very ill. We took her to our vet who prescribed three different types of tablets for her bu... See more
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We got our first puppy, whenever we went in there was a woman named Leah who has and is very helpful when we were confused with things like food. We were a bit worried as some dogs can be funny with... See more
Andy went above and beyond tonight to find me a water feeder for my chickens in an emergency mission !!!! An absolute credit to your company !! There were non on the shelf but according to stock there... See more
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
- 01260 290871
4.9
Excellent
1K reviews
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Very friendly staff
November 28, 2025
Great price and staff.
Lovely, caring staff who are knowledgeable in pet care. I go to the congleton branch and they're great.
November 22, 2025
Good quality stuff at a good price with…
Good quality stuff at a good price with good service.
November 24, 2025
Helpful staff easy parking!
November 20, 2025
Jollyes pet store in Congleton is…
Jollyes pet store in Congleton is excellent. Shelves always well stocked, staff around to ask for advice. When I donated to their chosen dogs home, they were very grateful and thanked me . I highly recommend this store.
November 15, 2025
Very helpful friendly staff.Lots of…
Very helpful friendly staff.Lots of choicd for all pets and resonably priced would recommend.
November 15, 2025
Large calci or meal worm bag
They generally have some sort of deal. We always buy our meal or calci worm from you. Nowhere else seems to do a large bag. It’s good value.
November 9, 2025
Wonderful shop
A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good.
This shop offers items for all types of pet including smaller animals eg guinea pigs, this is real benefit if you have more than one species.
Staff were very helpful when we asked where an item was located.
November 5, 2025
Puppy shopping
We were surprised by the selection on offer.the assistant was very helpful and soon found the item we were looking for.
November 6, 2025
One star as you have sent this before I…
One star as you have sent this before I have even received my order? No communication to say my order is ready?
November 5, 2025
Fast phone pick and reservation
I called the Congleton store to find out stock levels of Chappie as we were about to run out. The phone was answered quickly and in minutes I was advised of the stock level and the amount I wanted was put on reserve for collection 20 mins later.
October 26, 2025
I use Jolleys alot
I use Jolleys alot. It's local, always have plenty of products, the staff are always super friendly and it's not over priced. Definitely recommend.
October 21, 2025
Good advice from courteous staff
Good advice from courteous staff, great that the system can tell what you've purchased previously (as there's a lot of choice in the store).
October 14, 2025
Nice store and cheery staff
October 14, 2025
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