Staff in the cookstown store are super Friendly, very informative regarding dogs health, food etc. Nothings a bother, always a pleasure to shop in their store. They are the perfect team. Thank y... See more
Location
Switch locationUnit 4, Sweep Road Retail Park, BT80 8JW Cookstown, County Tyrone, GB
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See what reviewers are saying
I was in a bit of a state last night when I went to the storemy cat was sick and I had to get some things for her. I also had to give her a tablet twice a day no idea how to give it to her. The member... See more
Lady who served me was very patient and helpful to me and helped me to get what I was looking for 🙋🏼♀️🐈
Company replied
I was approached by a staff member to ask if I needed any help. I wanted to ask about changing my dogs to raw food. Dylan was extremely helpful and spent some time going through different options and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4, Sweep Road Retail Park, BT80 8JW, Cookstown, County Tyrone, United Kingdom
- 028 8627 3010
4.9
Excellent
398 reviews
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Staff friendly and I enjoyed using my…
Staff friendly and I enjoyed using my discount card. Thank you
March 8, 2024
I visited your shop in Cookstown for…
I visited your shop in Cookstown for the first time yesterday and it was a very pleasant experience. I wanted to buy some dog food and when I asked for some advice the shop assistant was very knowledgeable and helpful. I was confident with his advice and I hope to return. Thank you.
March 7, 2024
Good pet store with a wide range of…
Good pet store with a wide range of products and pet stuff
March 6, 2024
Staff are very pleasant and welcoming…
Staff are very pleasant and welcoming but perhaps could be more on the shop floor for advice and assistance with lifting.
Having shopped in pets at home, jollyes is a much more pleasant experience.
March 1, 2024
Excellent customer service and 15%…
Excellent customer service and 15% reductions given during the cost of living crisis,it makes a big difference in the prices of our local pet shop,let alone the discount the price is a lot lower to begin with
February 24, 2024
Good value for money and good choices
Found Jolly’s great value. Very good deals. Very pleasant staff.
February 24, 2024
Friendly and helpful staff with a great…
Friendly and helpful staff with a great selection of products in store, the 15% food discount is exceptional with the voucher.
February 24, 2024
Staff were so helpful
February 16, 2024
Great staff very helpful
February 12, 2024
May use AI-assist with repliesRead more
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Acknowledgement. I was in the Cookstown store and there…
I was in the Cookstown store and there were 3 ladies / young ladies working, but talking together and I stood a minute before I was served, they didn’t say hello or acknowledge me which I felt was very rude!
One young lady then served me, and was pleasant when she served me and asked me did I need a hand out to car as I had a lot to carry, I have to say I was pleasantly surprised!! I was very thankful for her help!! Didn’t know her name!! Thanks M
February 12, 2024
Reply from Jollyes The Pet People - Cookstown
Good morning,
Thank you for your review. We have passed on your comments to store management and thank you for your feedback.
Kind regards,
Jollyes customer services
Staff are fantastic and know there job…
Staff are fantastic and know there job very friendly
February 5, 2024
I was delighted at the range of food
I was delighted at the range of food, treats etc. that were on sale for my dog. The assistant was very helpful and I will definitely be returning to purchase more items.
February 1, 2024
The staff I think her name was Pamela…
The staff I think her name was Pamela made our visit a pleasure
February 2, 2024
Puppy tummy trouble
I have a new puppy and needed advice on her tummy problems the guy serving me gave me loads of advice and was extremely helpful
January 27, 2024
My first time in Cookstown Branch
My first time in Cookstown Branch. Used my January discount. Girl serving me very friendly and pleasant I was given my Feb voucher.
January 27, 2024
Excellent service and advice from…
Excellent service and advice from knowledgeable staff.
January 26, 2024
I find the store is cold
I find the store is cold
Very few animals
Staff not available for advice , not enough staff on the floor
January 24, 2024
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