Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... See more
Location
Switch locationJollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB
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See what reviewers are saying
The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... See more
Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... See more
Jollyes have managed to hire the most passionate teams in stores who really care about the customer and your pet’s experience. Jane and her team were fantastic. Without fail, every store I... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, United Kingdom
- 01322 277 231
4.8
Excellent
2K reviews
Asks customers to review
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Needed help & advice about the right…
Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their names as I wanted to leave a review, so thank you for your time & support Alison & Chloe, an absolute pleasure talking to knowledgeable people who went above & beyond to help me.
October 8, 2025
Unprompted review
As I have a bad back...I'm always…
As I have a bad back...I'm always grateful that the staff at the Dartford store lift my chicken layers pellets and dog food off the shelf and into the car for me. They are so pleasant. Thank you!
October 3, 2025
Nice cat litter and at a decent price…
Nice cat litter and at a decent price for two large bags.
October 2, 2025
Perfect!
Always well stocked with great prices and deals. Staff are always happy, friendly and incredibly helpful. Never had a bad experience in this store.
September 30, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Voucher text did not work
The link I received (by text) from jolly’s for 10% off. When I opened it at the till did not work .
Instead of it allowing me 10% off my bill it just read “Opps this link is broken”.
Staff were lovely and tried to be helpful but manger kindly informed me there was nothing she could do allowed me to receive my offer.
Very disappointing as the 10% off offer was the reason I popped in.
September 29, 2025
Reply from Jollyes The Pet People - Dartford
good morning
please email help@jollyes.co.uk as we have no petclub account linked to the email for this review so we are unable to assist and resolve
Attentive helpful staff
Attentive helpful staff, great price offers and help carrying to my car
September 29, 2025
Lovley friendly staff at cash desk.
September 27, 2025
Staff were very helpful in trying to…
Staff were very helpful in trying to locate a particular food.
September 27, 2025
The staff member lady was extremely…
The staff member lady was extremely professional and very helpful.
September 24, 2025
Staff always welcoming and helpful
Staff always welcoming and helpful. Good range of products and reasonably priced
September 19, 2025
Always a great selection for your pets
September 20, 2025
Great shop has everything you need for…
Great shop has everything you need for your pet
September 19, 2025
Very polite and helpful staff
September 6, 2025
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