The knowledge on products along with the most friendly & happy staff make my trip to Jollyes in Enniskillen the best experience. Always enthusiastic and offer to carry products out to your car . The s... See more
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I find the staff in Enniskillen branch very friendly and helpful. Petfood seems to be increasing rapidly in price, but sometimes you can get a bargain or even a little cheaper in your store. I just li... See more
I had had difficulty completing my click and collect order so I had to ring my order through to Enniskillen. When I visited the store my order was ready and taken out to my car - all with a smile. I a... See more
Fantastic experience…Stephen the assistant manager helped me pick out a dental chew toy for my vizla as I was worried about her teeth! She loves it and has been chewing it and carrying it about since... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wellington Road, Enniskillen, BT74 7HJ, Enniskillen, United Kingdom
- 02866 320350
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Jolly Jollyes
The staff are always so willing to help. Extensive range available too
I find the staff in Enniskillen branch…
I find the staff in Enniskillen branch very friendly and helpful. Petfood seems to be increasing rapidly in price, but sometimes you can get a bargain or even a little cheaper in your store. I just like the brand dog biscuits!
Went into jollyes shop this date to buy…
Went into jollyes shop this date to buy some stuff for my puppy. As a first time puppy owner and with no idea where to find the items I was lookung for I met a brilliant male shop assistant on tje floor whose assistance was exceptional. Great service.
The staff
The staff. They are very, very helpful, lifting heavy goods from shelves and putting them in the car when paid. They remember customers names and even the pets they have.
Excellent
Staff were all so friendly and helpful. Store had everything I was looking for!
Helpful staff and carried large dog…
Helpful staff and carried large dog food bag to car
Great selection of products
Great selection of products. Very helpful and friendly staff
The staff were very friendly and…
The staff were very friendly and helpful.
A clean store, easily accessible.
Found everything we needed.
Helpful staff
Staff very helpful checking for items not in stock/display & carried purchase to vehicle. Very kind
I always get a warm welcome and a chat…
I always get a warm welcome and a chat with the staff never a problem finding what you need very well set out store all anyone needs from a first class pet store is in jolleys plus easy parking 😀
The gent that carried my dog food to…
The gent that carried my dog food to the car was very knowledgeable and offered great advice regarding our Bernese puppy and which food to purchase., thank you ..
I needed clarification about cat food…
I needed clarification about cat food and getting se up on the Jolleys app. Manager really helpful
Great friendly service!
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