Westgate Branch, Gloucester. Good range of items, generally good customer service ( 1 lady is less than helpful or happy, but I just avoid her), good range of cat toys. Wish you sold Royal Canin in... See more
Company replied
Unit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF Gloucester, GB
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Westgate Branch, Gloucester. Good range of items, generally good customer service ( 1 lady is less than helpful or happy, but I just avoid her), good range of cat toys. Wish you sold Royal Canin in... See more
Company replied
Always a lovely experience coming into store. Your staff are super friendly and very helpful with answering any questions I have. We particularly love the older guy on the till. I brought my two chi... See more
I absolutely love the staff at Gloucester store. They are very informative, helpful and passionate about pets. I’ll always have a little chat with them at checkout and always leave feeling really happ... See more
The Jollyes Pet Clinic makes essential vaccinations and flea/ worming treatments affordable for everyone especially if you are on a tight budget.Qualified vets ensure your pet is healthy and can offer... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF, Gloucester, United Kingdom
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Always helpful staff at Jolleys Gloucester - great pet food too.
Very pleasant chatty staff member. We exchanged photos of our horses and chatted about horses.
The assistant offered advice on fleas treatment for my dog. Recommending a full flea prevention programme .
She was friendly, polite and professional.
The staff are super friendly and I love going in here and being spoilt. I get my weekly treats and everyone says hi to me and sometimes I get a biscuit from the staff for being a good boy. This is my favourite shop.
Nipped in for some dog shampoo. Asked a few questions and came out with a new feeding regime too for my itchy dog. Very interested and helpful staff not pushing the most expensive stuff.
Always friendly helpful staff & quality products at good prices.
I can always find what I'm looking for, love the 3 for 2 offers too , so much variety, I'll shall always go to jollies for my pet products thank you ...
There was so much choice and very affordable. A lovely clean and well organised store. Lovely staff, especially the gentleman that served me. I will definitely be back again soon and will bring my pooch with me next time
As soon to be puppy parents the staff here couldn’t have been more helpful!
Quality and great prices together with easy parking and lovely sta
Very helpful member of staff. Guided me to where the hedgehog food was. I also purchased 3 large sacks/bags of Sunflower Hearts, very heavy and awkward to carry. She offered her assistance and lifted them into my car boot.
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