Jollyes The Pet People - Hull Reviews 

618
TrustScore 4.5 out of 5

4.6

Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buyi... See more

Rated 5 out of 5 stars

The pet clinic for puppy jabs are brilliant would recommend taking puppies there for there 1st and 2nd injection and chip as they don't charge silly prices like they do at the vets there affordabl... See more

Rated 5 out of 5 stars

So yesterday 22.2.25 I entered the store and couldn't find what i needed. Looking for litter training spray.. im in the shop having a coughing fit, a young lady staff member was stacking shelf at 1... See more

Rated 5 out of 5 stars

I rang the hull store as I wanted to see if the sold puppy teething gel. I also asked them about worming tablets for a nursing dog. The lady went above and beyond and checked which brand would be suit... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA, Hull, United Kingdom

  • 01482429470

4.6

Excellent

TrustScore 4.5 out of 5

618 reviews

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4.6

All reviews

(618)

9,290 reviews in the last 12 months

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Rated 5 out of 5 stars

Jolleys is a great one stop shop

Jolleys is a great one stop shop for everything pet related. Lots of choice in a clean friendly environment. The fact that a grooming service is also in store is a great bonus. I can also have my pup vaccinated. 5/5 from me

April 15, 2025
Rated 5 out of 5 stars

Not only is there a huge variety of…

Not only is there a huge variety of products but the staff are extra friendly and knowledgeable, my cat has gut issues and the manager helped me find a food that is suitable for him, explained everything about the food and why it’s different and what I should be feeding with it and how much

April 19, 2025
Rated 5 out of 5 stars

Good customer aftercare!

Bought a new lead for our boxer dog under 2 weeks ago. A halti double lead. After a few days of use the clip on one broke , which resulted in our dog near enough being ran over . Took the lead back to the Hull store on kingswood and the service was excellent. The lead was refunded, and we were given a new lead free of charge from the manager.
Good customer care from Phobe, and the manager. I would definitely recommend and will return.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Went in to get everything needed for a new puppy. Asked for assistance from staff. A lady came round the shop to offer advice and guidance with products. Very friendly and helpful

March 25, 2025
Rated 5 out of 5 stars

Amazing staff, always welcoming and helpful…

The staff are always so helpful and welcoming. It’s lovely to be able to bring my dog in, it means we can pop in on the way home from our walk. The staff always make a fuss of her if I bring her with me.
The shelves are always fully stocked. I often come in for my lizards food and it’s always fully stocked with amazing quality produce.

March 21, 2025
Rated 5 out of 5 stars

Puppy Phoenix

Absolutely amazing service.. fist time dog buyer staff helped me out massively even took a photo of my new puppy and added her to the Facebook page.

March 18, 2025

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