Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
Company replied
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Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
Company replied
I am a regular customer in Jollyes Lurgan & my male dog uses Lifestage Senior Turkey Grainfree - the food is perfect for my boy who is allergic to Chicken. The staff in store are really helpful & will... See more
Great experience staff always pleasant can’t do more than enough for you always respectful and well presented. Down side is the store could do with stocking more red mills duck and rice and mother and... See more
Thank goodness for Jollyes I have been having problems getting the treats my 2 house rabbits just love I can no longer get them delivered by the popular internet store and was in Jollyes getting paper... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Quarry Business Park, Portadown Road, BT66 8QF, Lurgan, United Kingdom
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Always service with a smile, the staff never disappoint. Very helpful
Jackie is a great employeee, pride of Jollys and should be recognised for her great effort
Very helpful and where able to answer all questions I was asking 🤩🤩🤩
Served by the most warm & friendly gent with some very helpful tips
Due to an injury I am unable to carry the heavy dog food bags. The girl not only carried them to the till for me but put them into my car boot.
I really appreciated this. It was no problem at all and she was happy to help.
The lady called Jackie was very helpful and nice and very friendly
My dog had been extremely nervous getting his kennel cough previously and the vet yesterday was extremely patient with him and took his time.
Helpful staff at checkout offered to carry my purchase to the car .
Kept me informed re monthly card holder discount
Always helpful and staff friendly,a pleasure to shop at Jollyes
Friendly, helpful male staff member who carried my big bag of dog food to the car. Great discount on dog food with pet club price.
Always such lovely people working in Jollyes. Full of knowledge about animals too.
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