The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
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Location
Switch location1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ Merthyr Tydfil, GB
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See what reviewers are saying
Took our dog in for grooming, she has a medical condition that means she gets anxious and pants a lot. The staff are amazing at Pantbach store, they are aware of and make allowances for our dog, letti... See more
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offer... See more
Only my second visit to your store First was Newport before Xmas second was to Merthyr yesterday Good service helpful staff competitively priced good range of products Good to have another lar... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ, Merthyr Tydfil, United Kingdom
- 01685702580
4.8
Excellent
434 reviews
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Lovely store
I was served by a lovely woman natalie she was the supervisor in the merthyr Tydfil store she showed me were all what I needed and was very polite I will buy again in that store
December 2, 2024
Weekly dog food run
I go to Jollyes every week for the dog food and the staff are always the most pleasant and helpful people. It's cheaper than other places, which is always a bonus.
November 28, 2024
Rushed in last minute new puppy in the…
Rushed in last minute new puppy in the car and no bed or crate, was pointed in the right direction by both staff in store a s was in and out in record time. Great service
November 26, 2024
My new favourite pet shop!
I loved the choice of products it has especially with my cat being on a urinary diet, wonderful to be able to get him special treats too and the lady who served me was happy and polite (which is a rarity for customer service these days). The prices were also very competitive so I was very happy and will definitely be back.
November 19, 2024
The staff here are phenomenal
The staff here are phenomenal! My very anxious dog was not easy and they were so kind, patient and professional. I cannot thank you all enough!
November 19, 2024
Sales guy in Merthyr Tydfil was ace!
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offered anyway. Only downside was being over charged for three items that were in a clearance section. Didn't realise until I got home and looked at my digital receipt! Too happy with the help in all honesty! Ace service
November 16, 2024
The assistant was extremely helpful…
The assistant was extremely helpful when purchasing the cat products, and also signed me up to the Jollyes Pet Club. Excellent service, will purchase there often from now on.
November 12, 2024
Really helpful staff
November 9, 2024
Tavi loves coming for his groom
Tavi loves coming for his groom and buying little “meaty rolls” afterwards. His bi monthly treat.
I believe he behaves himself, he certainly looks lovely with a faint whiff of baby powder!
November 8, 2024
Great customer skills
Great customer skills and great for understanding kids being hyper as well, friendly helpful
November 3, 2024
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