I stopped into Jollyes even though it's not my usual pet shop, and I'm really glad I did. Dylan was incredibly knowledgeable and took the time to help me choose the right dog food (for a fussy 16year... See more
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Went into the Omagh store to buy some dog food . The staff were amazing and so helpful not to mention great advice . Ryan searched the store trying to find another bag of dog food and was very knowled... See more
Good selection of products and excellent staff in the Omagh store are always very helpful and friendly. The decision to stop offering animals, birds and fish for sale but continue stocking products... See more
called to my local store for puppy accessories and the staff couldn’t have been more than helpful..one particular young girl was exceptionally helpful as she was at the end of her shift and went the e... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Dromore Road, Omagh, BT78 1RB, Omagh, United Kingdom
- 02882 248244
4.8
Excellent
456 reviews
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Great customer service!
March 26, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No Redmills Engage Chicken in stock for…
No Redmills Engage Chicken in stock for over a week
And lead me along saying in tomorrow in Next day next day. but now today its of the market.
Which is a lie its not as i checked with redmills.
March 27, 2024
Reply from Jollyes The Pet People - Omagh
Good afternoon,
Thank you for your review. We believe our customer service team is currently in contact with yourself regarding this.
Kind regards
Jollyes
Friendly knowledgeable staff🍉
March 22, 2024
called to my local store for puppy…
called to my local store for puppy accessories and the staff couldn’t have been more than helpful..one particular young girl was exceptionally helpful as she was at the end of her shift and went the extra mile to see to my needs..and was also great in giving me advice..
March 7, 2024
assistant really helpful with choice of…
assistant really helpful with choice of food, worming tablets, from a good choice!!!!!
March 9, 2024
Really helpful young fella help medog food with…
Really helpful young fella help me with dog food told me everything I wanted for my dogs needs so helpful
February 27, 2024
Good Store
Quick assistance from staff. The selection of fish wasn't huge but it was good and they're all healthy which is what matters the most to me.
February 15, 2024
The staff were lovely and very helpful
The staff were lovely and very helpful. Especially the man that served me, he was very helpful and welcoming in setting up an account. Was very easy.
February 15, 2024
I had been buying James well beloved…
I had been buying James well beloved for years. I bought a large supply as I was going on holiday. The pouch felt lighter and when I put it out the dog wouldn’t eat it. My daughter feeds her dog the same and it wouldn’t touch it. I brought it back jollies wouldn’t take it said contact the supplier. Never going back to them
January 15, 2024
Unprompted review
Reply from Jollyes The Pet People - Omagh
Good morning,
Thank you for your feedback. We believe our customer service team has been in contact and is working to rectify this issue.
Kind regards,
Jollyes customer servicees
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