I stopped into Jollyes even though it's not my usual pet shop, and I'm really glad I did. Dylan was incredibly knowledgeable and took the time to help me choose the right dog food (for a fussy 16year... See more
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Went into the Omagh store to buy some dog food . The staff were amazing and so helpful not to mention great advice . Ryan searched the store trying to find another bag of dog food and was very knowled... See more
Good selection of products and excellent staff in the Omagh store are always very helpful and friendly. The decision to stop offering animals, birds and fish for sale but continue stocking products... See more
called to my local store for puppy accessories and the staff couldn’t have been more than helpful..one particular young girl was exceptionally helpful as she was at the end of her shift and went the e... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Dromore Road, Omagh, BT78 1RB, Omagh, United Kingdom
- 02882 248244
4.8
Excellent
456 reviews
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The girl who served me was lovely…
The girl who served me was lovely helpful and polite
November 29, 2024
Lovely staff and go out of their way to…
Lovely staff and go out of their way to help you and carry my items to the car for me 10/10
November 27, 2024
Good experience
Went in to get voucher for discount next month and was kindly directed to new arrangement of discount on my purchase now. Then outstandingly helpful girl carried my purchase of 15 kilos to my car. Not as young as i used to be and appreciated
November 27, 2024
Puppy food
We went in to get food for our new puppy and the staff were fantastic the man we got at the till was very knowledgeable and got us the best food for our puppies needs the girl that was working was also very good and helped us I didn’t get the names but great staff
November 20, 2024
I've been using this shop for years
I've been using this shop for years. The guys know all about animals and products. Always helpful.
November 16, 2024
Friendly staff
Staff are always friendly and very helpful.
Store is always clean and welcoming.
November 8, 2024
The shop has changed a lot and the…
The shop has changed a lot and the staff has changed .No pets or animals for sale which is a bad thing .male staff member was so friendly and helpful just like the old staff . Hopefully the other staff will be same . Didn't seem to be many in-store . Store was well stocked
November 5, 2024
Good shopping experience
Lovely girl on the till. Took time with my purchases and good advice
November 7, 2024
Friendly staff
November 3, 2024
The staff are very knowledgeable and…
The staff are very knowledgeable and helpful very good experience
November 1, 2024
Great customer service the staff member…
Great customer service the staff member we spoke to really knew her stuff and helped us immensely!
October 25, 2024
The product I wanted was available…
The product I wanted was available after a long time not being able to get it locally
October 16, 2024
Super staff.
October 9, 2024
Great staff and excellent choice of products.
The staff were extremely friendly and helpful in terms of helping my dog get fitted for a new harness.
It was my first time in the Omagh store but I will definitely return when I'm in the area.
October 9, 2024
Always a pleasure shopping at Jollyes
Always a pleasure shopping at Jollyes, thank you.
October 2, 2024
Very nice staff so help lovely shop in…
Very nice staff so help lovely shop in omagh
September 19, 2024
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Poor customer service
Poor customer service. When questions were asked, we were made to feel like a nuisance. Unhappy that fish are longer for sale as it was the sole reason we originally went to the shop. The store was once a friendly, welcoming and lively place to go with my girls.
September 22, 2024
Reply from Jollyes The Pet People - Omagh
Good afternoon,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you had received in one of our Jollyes branches.
We have raised this concerns with the stores senior teams to investigate. Additional training will be given to those concerned.
Kind regards
Jollyes customer services
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