I stopped into Jollyes even though it's not my usual pet shop, and I'm really glad I did. Dylan was incredibly knowledgeable and took the time to help me choose the right dog food (for a fussy 16year... See more
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Went into the Omagh store to buy some dog food . The staff were amazing and so helpful not to mention great advice . Ryan searched the store trying to find another bag of dog food and was very knowled... See more
Good selection of products and excellent staff in the Omagh store are always very helpful and friendly. The decision to stop offering animals, birds and fish for sale but continue stocking products... See more
called to my local store for puppy accessories and the staff couldn’t have been more than helpful..one particular young girl was exceptionally helpful as she was at the end of her shift and went the e... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Dromore Road, Omagh, BT78 1RB, Omagh, United Kingdom
- 02882 248244
4.8
Excellent
456 reviews
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Great shop and very friendly staff
August 11, 2024
Service with a smile 😃
Service with a smile 😃
Staff are knowledgeable, friendly and very approachable.
August 3, 2024
First class service as always
August 9, 2024
Friends staff and plenty of products to…
Friends staff and plenty of products to pick from
August 1, 2024
I got what I wanted and the staff were…
I got what I wanted and the staff were friendly
August 3, 2024
The Staff at Jollyes are always so friendly and very efficient
I shop at Jollyes a lot and the Staff are always very friendly and efficient I was able to find what I needed quickly and the staff helped load the car as the items were very heavy. The shop is very well set out enabling anyone to find what they need so quickly.
August 3, 2024
Kind to me kind to my dog
The staff were very kind to me and my dog and were genuinely interested in helping us. 🐶
August 3, 2024
Jollyes Review
Staff are always helpful in store......sad to know, Jollyes in Omagh are no longer selling any pets.....
July 30, 2024
The young girl in the shop is so…
The young girl in the shop is so helpful...Nothing is a bother to her and takes her time with you and your pet..
July 29, 2024
Great service very helpful staff
July 26, 2024
easy access to store and service and…
easy access to store and service and knowledge of staff at counter is very good
July 24, 2024
Great customer service and sales…
Great customer service and sales assistant carried large bag of dog food to my car thanks
July 20, 2024
Helpful and pleasant staff
July 9, 2024
I never have a coupon on my account and…
I never have a coupon on my account and I shop there all the time. Lose out on the 15% if I was on holiday. Going to order with free delivery from pets at home in future. V prompt saves me driving to store and lifting heavy cases. Girl wasn’t very friendly at register either. Seemed happy there was no discount.
July 10, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Jollyes The Pet People - Omagh
Many Thank For your feedback
We have passed this to our purchasing team to investigate availibilty in store
We apologise for the inconvenience this has casued
Kind Regards
Jollyes Customer Services
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