The quality of Pet food and the range of products is just great. My dog loves the range of Raw. We are part of the pet club also. What we love the most is the cheery disposition of Andrew on Check... See more
Location
Switch locationJollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE Perth, GB
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Super helpful staff, affordable prices, and the largest selection of live bugs out of any pet store I've been in. Everything is easy to find, I never have to look for what I'm needing as I know exactl... See more
Company replied
Friendly staff now unfortunately wasn’t happy with previous staff and stopped going in although the previous staff may still be there the ones o the days I visited again were completely new . Great ch... See more
Visited the new shop today, bit of a strange layout inside which seems to be attempting to guide you around the shop but then gives up half way round. I was very disappointed to find out that the pick... See more
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE, Perth, United Kingdom
- 01738 629 575
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Always 5* service and friendly
A lot better than previous visits
Friendly staff now unfortunately wasn’t happy with previous staff and stopped going in although the previous staff may still be there the ones o the days I visited again were completely new . Great choice think prices are more competitive with other pet shops and club members discounts is a lot better
everything I needed
You had everything I needed I like the Pet Club
And the assistant who served me was extremely helpful
Great staff selection and prices.
Helpful staff
Staff are very helpful and accessible
Staff are very helpful and accessible. We come to the shop roughly monthly and find all of our pet supplies in a pleasant environment.
Friendly staff
Got a top up of our pets favourites!
Used Jolley’s in Willenhall, Stan the dog, loves the own brand food. Great to see a store in Perth so dropped in to restock. Lots of parking & staff were great! Great choice of food well presented!
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Dog food
The availability of dog food can be variable, however on this occasion the shelves were well stocked. Very disappointed that the Pet Club only gives a 5% discount now. Preferred the larger discount on food only.

Reply from Jollyes The Pet People - Perth
It was easy to find what I was looking…
It was easy to find what I was looking for and the staff member that served me at the checkout was really polite and friendly and signed me up for a jollyes membership there and then
Well stocked
Only shop that we can get bite size bonios locally.
Ideal size for our dog and she loves them.
Well organised store and helpful staff
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