The quality of Pet food and the range of products is just great. My dog loves the range of Raw. We are part of the pet club also. What we love the most is the cheery disposition of Andrew on Check... See more
Location
Switch locationJollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE Perth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super helpful staff, affordable prices, and the largest selection of live bugs out of any pet store I've been in. Everything is easy to find, I never have to look for what I'm needing as I know exactl... See more
Company replied
Friendly staff now unfortunately wasn’t happy with previous staff and stopped going in although the previous staff may still be there the ones o the days I visited again were completely new . Great ch... See more
Visited the new shop today, bit of a strange layout inside which seems to be attempting to guide you around the shop but then gives up half way round. I was very disappointed to find out that the pick... See more
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 3 Highland Gateway, PH1 3EE, Perth, United Kingdom
- 01738 629 575
4.7
Excellent
722 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attentive staff who swapped out a bag…
Attentive staff who swapped out a bag of bird food that had a hole.
January 7, 2025
Friendly staff
January 7, 2025
Store visit
Very pleasant and clean store. Stock is displayed well and there is plenty of variety to choose from for your pet. Friendly staff.
January 3, 2025
Super friendly and so helpful, it was an absolute pleasure to shop there.
Super friendly and so helpful
December 31, 2024
Very knowledgeable and customer focused
Always ready to help customers with a vast knowledge of products.
December 30, 2024
Great Choice of Goods
The staff were very helpful and the store has a great choice goods.
December 24, 2024
Good advice
Not long got a whippet pup I got good advice a few weeks ago about food also the gentleman that helped also had a whippet so that made a great difference
December 21, 2024
Staff are always lovely and prices very…
Staff are always lovely and prices very reasonable.
December 20, 2024
New Favourite Pet Shop
Lovely staff in the store, really helpful, love that all the staff wanted to say hi to our dogs, great discounts with Jollyes account. Never really used this store before but really liked the value of everything compard to other stores!
December 13, 2024
Always a pleasure to shop at Jollyes.
Always a pleasure to shop at Jollyes.
The staff is always so welcoming and helpful.
December 8, 2024
Good customer experience
Asked for help in looking at cat activity centre and received assistance. I was given all the information I required and made a purchase.
December 1, 2024
New member so looking forward to future…
New member so looking forward to future visits
November 29, 2024
Well informed staff
The young man serving me at the Perth store was very well informed. When I told him I had a car full of cushions & bedding that the charity shop wouldn't take, I didn't want to take it to the dump. I asked him if there was a cause that would take them. He instantly referred me to a
donation wheelie bin at the back of the store for PADS (A local charity for
abandoned dogs).
November 27, 2024
Attentive staff who make you feel that…
Attentive staff who make you feel that your custom is appreciated.
November 21, 2024
Helpful and friendly staff
Helpful and friendly staff, good selection of merchandise
November 22, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.