The staff are well experienced and more than happy to answer questions and offer guidance. It's a one stop sgop for everything pet related. Would never go anywhere else for my pet supplies they have b... See more
Location
Switch locationGreat Eastern Retail Park, Parkgate, S62 6EJ Rotherham, England, GB
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I recently visited Jollyes The Pet People in Rotherham and was impressed by the friendly and helpful staff. They offer a large range of food, treats, and everything your pet could need. The staff were... See more
Rotherham parkgate jolleys groomers was brilliant first time here made my dog look and feel fantastic. He still smells lovely a week later. Thank you. Defo be back before christmas for another groom.... See more
Overall, very happy with my visit, got everything I needed at a lesser price than other vendors. Staff are friendly and helpful and products are equivalent or better than others in same bracket.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Great Eastern Retail Park, Parkgate, S62 6EJ, Rotherham, England, United Kingdom
- 01709222860
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Fantastic job and better than…
Fantastic job and better than competition, will be returning again as the staff are lovely.
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable, also very pleasant.
Very pleased with the service I…
Very pleased with the service I received also got what I was buying off line for the same price in the store .
Friendly helpful service .
Thank you
Rotherham store
Went to the store in Rotherham very helpful polite staff made it a lovely experience
Very friendly staff
Lovely customer service from lady in…
Lovely customer service from lady in store, very knowledgeable
Amazing friendly staff
Always good deals on when buying animal…
Always good deals on when buying animal bedding in bulk for my rabbits & guinea pigs.
Dog bed
First time I've shopped in jolleys, happy with my experience, staff very helpful with what I was looking for.
Very friendly staff and they definitely wanted to help!
The staff were more than happy to chat and help.
Welcoming environment
Calm environment, customer orientated staff, discounts, large products and service palette.
Good store layout and staff always…
Good store layout and staff always friendly and helpful
Very helpful
Very helpful, no complaints.
Wish they would sell single wet sachets to try as I bought a box of new and my cats hate it.
I love people working there
I love people working there. Very friendly and supportive. Best shop ever.
One star is missing due the app. Is not working. Not linking with my account so all is manual.
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