Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.
Company replied
I'd like to say a huge thank you to the staff at Scunthorpe Jolleys who helped me when my great granddaughter had a massive tantrum in store and could not be consoled despite everyone's efforts! The... See more
I love this shop lots of different toys, clothing for my dog. Value for money. The colleagues are all animal lovers and make a fuss of my dog when we come in. The jollies dog groomers are AMAZING too... See more
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same ti... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Doncaster Road 2, DN15 8GR, Scunthorpe, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional. Strongly recommended. Worth every penny. Thank you so much
Nicola did an amazing job grooming Daisy. Really appreciate the loving attention she provided to my nervous dog.

Reply from Jollyes The Pet People - Scunthorpe
Excellent customer service, knowledgeable regarding different dog foods. Willing to share and take time with customers.
The staff are always helpful and the lady who served me went out her way to help me with some treatments for my dog
Usually you always have stock available but in a few occasions when u have travelled especially to the store there has been no stock
Girls and guys are always helpful behind the counter staff
The girl on cash desk took the time to help and find what I needed didn't actually just say no we haven't got that which is rare I have found at someone wanting to help and be friendly at the same time
Great price on dry Chappie dog food. Good range of natural treats at competitive prices.
There are a great choice of flavours all at a relatively low price and its all natural meat without loads of artificial crap
I buy treats and hay for my house rabbit, and there is always a good selection to choose from. I had a £2 voucher from the Pet Club, so was pleased about that.
Great friendly staff, plenty of stock, good quality food stuffs.
decent priced dog food, I can feed my German shepherd for less than £20 a month
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.