Use our local store at Snowhill Wakefield regularly- great advice and customer service. Recently got 2 bags doggy food hadn't realised til home had picked up 1 incorrect bag til opened and saw kibble... See more
Location
Switch locationRed Hall Crescent, WF1 2DF Wakefield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really helpful & friendly member of staff - completely knowledgeable on anything we asked. Highly recommend this store. We had just been to an emergency vet appointment nearby with one of our dogs & n... See more
Charles and Beth always go above and beyond to make sure that I’m a happy customer. I always take my dog in with me and they fuss him likes he’s their own. I would highly recommend Jolleyes at Sno... See more
Me and my mum visit the store in snowhill regularly, it is the most welcoming store with knowledge staff who are all clearly animal lovers! Highly recommend this store for advice and products I do... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Red Hall Crescent, WF1 2DF, Wakefield, England, United Kingdom
4.7
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We buy Nutriment dog food on a regular…
We buy Nutriment dog food on a regular basis so are in your store every 2 weeks. Staff are very pleasant and helpful.
December 19, 2024
Excellent
Had to ask for help to find what I was wanting. Friendly and helpful staff meant that I could make my purchase quickly.
December 10, 2024
Was not sure which products we should…
Was not sure which products we should buy that were suitable for our Dog .We asked for assistance and this helped our decision .
December 1, 2024
Staff always go above and beyond
Staff always go above and beyond
Friendly and knowledgeable
November 22, 2024
Holly’s Wakefield snow hill
The supervisor welcomed me and when prompted was able to assist with my query and offer recommendations, I also had my dog with me who received treats and it was well received.
October 30, 2024
The choice of wet dog food was very…
The choice of wet dog food was very limited, and was much worse than the average Pets At Home branch. I have a dog with allergies to all poultry and duck, but I usually have a good choice at either Pets At Home, or my local independent pet food store. I was able to get my regular choice of dried dog food. I won’t return unless the choice improves.
October 28, 2024
Very friendly helpful staff
October 22, 2024
Very helpful staff
Very helpful staff. Unsure of size harness for our little dog they couldn’t have done more to help. Very well stocked store.
October 17, 2024
Helpful staff
Helpful staff, advised me on which products would suit my dogs in depth, was very pleased with the service and the products.
October 14, 2024
Smooth sailing
I ordered Sunday evening, received an email Monday morning that the order was ready and I’d picked it up by 10.30am.
October 14, 2024
Great service
The store colleague was welcoming and friendly and interested that we were buying food for hedgehogs. They asked us if we had vouchers and explained how it worked.
October 7, 2024
Always very helpful and professional…
Always very helpful and professional staff members.
September 29, 2024
Everything I needed
Everything I needed, friendly helpful staff who helped me out to the car with my purchases
September 28, 2024
Friendly staff and very knowledgeable 🤩👌
September 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.