Jollyhers.com Reviews 

65
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam! I ordered 4 items, arrived one item that was not as described. Poor customer service - refused to return the money. PayPal - Neither helps getting the money back. Don't buy!

Rated 1 out of 5 stars

I bought two Floomed embroidery contrast black colour stripe dresses on 8th Jan 2019,is was $100.82 on the web pages but when I received the credit statement is cost me $141.45,I call up many times an... See more

Rated 1 out of 5 stars

DO NOT BUY FROM JOLLYHERS!!! Bought in December, returned in February and after 15 number of emails back and forth still no refund back. I haven't been able to even properly try their Medium size... See more

Rated 5 out of 5 stars

I got a dress from Jolly Hers. It came exactly as the description. The dress is beautiful and has fairly good quality. The finishing was very well done, so different from other Chinese stores where... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Jollyhers Offers High Quality Kids Clothes and Moms Clothing Online.Shop for Women Clothes or Children Clothing with 30 Days Return Free Shipping.Newest Collection and Unique Design is always for You.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(65)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful dress for my daughter

I bought a dress for my daughter's birthday. After a fews days, I received the dress. The dress is very suitable for my daughter. It's beautiful. My daughter is like a princess.We all like the dress. I will buy some dresses for me next time. Looking forward to my next order, jollyhers. Haha

August 21, 2018
Unprompted review
Rated 5 out of 5 stars

Nice service and dress.

My wife likes the dress that I bought from them. It's beautiful and good quality. And also, good service by the way. I bought 2 same dresses by mistakes, they contacted me and confirmed with me before delivered my order. And got my refund in some days. Thank you. Will come back again soon.

August 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Just received the product which had ordered few days ago. Its a great timely delivery. the dress was exactly same as I have saw on website. I will buy again!

August 14, 2018
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY

I was excited when I found Jolly Hers because the dressings were SO cute! I knew the merchandise shipped from China but I was okay with that because I had had great service with Chicwish. I really liked the 2 dresses I ordered but they did not fit right and decided to return rather than exchange them. I emailed Jolly Hers as instructed and they said "we would like to give 10% part refund." I asked for clarification, their response was:

"You order is $213.82.
The order is $203.13 after you used a $5 discount code.
The 10% part refund is $20.31."

SO I GET $20 BACK?!!! which is less than nothing after shipping return fees. So if you don't expect to keep everything you purchase from them then kiss your $$ goodbye.

August 14, 2018
Unprompted review
Jollyhers.com logo

Reply from Jollyhers.com

We feel very sorry to hear that. We accept return for exchange or refund. If you don't want to keep or exchange the items, you can ship the items back for a full refund. May I know your order number so that I can solve this issue for you? Thank you for your cooperation in advance.

Rated 5 out of 5 stars

Best Online Shop for Dresses

Highly recommend JOLLYHERS for dresses. You pick the dress you want in the style you want and the color you want it to be. It is as easy as that. You may pay a little more than mall prices but you save yourself the headache and the wasted time looking for something that you may end up not wearing.

August 10, 2018
Unprompted review
Rated 5 out of 5 stars

Find Beautiful Dresses

The dresses on Jollyhers are nice so I always come there to buy some. And they always have some promotions to make what I want cheaper.

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

Love the dress very much

10 days ago, I tried to buy a dress from this site. And right now I have received it. And when I wear the dress, my friends all think it looks very amazing. I love this dress very much.

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Dresses for me

My friend recommended this website to me. She bought a skirt on this website, and it was not bad. When she showed me this website, I was appealed by the designs. So I had a try and purchased a maxi dress. The dress is gorgeous and comfortable. It is the same to the picture. Love it! Will purchase more on this site.

August 7, 2018
Unprompted review
Rated 1 out of 5 stars

I finally received my order

I finally received my order, shipping took much longer than stated on the website, and was extremely disappointed! I had ordered two dresses and one arrived smelling strongly of urine and hard parts falling off...I didn't even put this dress on, it was disgusting! The other dress didn't smell, but was strangely short (and I am only 5'3) even though the picture clearly showed the dress as being a long dress. This was basically a waste of $200 since return shipping is so expensive. I would not waste my time or money with this company!

August 3, 2018
Unprompted review
Jollyhers.com logo

Reply from Jollyhers.com

We feel very sorry to hear that. For the dress which has a strange smell, it may be because it was in the package for a long time. It could be removed by washing. Besides, we have a size guide for each item, including its length. Hope the size guide is helpful for you next time.
We feel very sorry that you are dissatisfied with the items. We would like to give you some part refund as compensation if you keep these items. If you don't want them, you can return them for refund or exchange. Please contact our customer service via email. Our email address is service@jollyhers.com.
Sorry for the inconvenience for you again.

Rated 5 out of 5 stars

Beautifully made dress!

Absolutely love this dress. I brought another in a different color. I wish jollyhers had it in more colors. Very nice. It is so comfortable.I am so excited to have it as it is looking exactly the same as it was shown in the image. You must buy it.

July 27, 2018
Unprompted review
Rated 1 out of 5 stars

My order number

Hi
My order no : 180427012590716

Please look into this matter and refund ASAP .
Looking forward .

July 26, 2018
Unprompted review
Jollyhers.com logo

Reply from Jollyhers.com

Sorry for my late reply. We haven't received the return items. When we receive the return items, we will inform you at once. Now we are contacting the logistics company to checking the whereabouts of the return parcel. Please be patient to wait a few days. Thank you for your understanding in advance.

Rated 5 out of 5 stars

This is my second time to buy dress…

This is my second time to buy dress here.the dress I received is so pretty.It was an amazing dress. I choose custom size.the color I ordered was great and fantastic.The quality was amazing and delivery was brilliant.I wiil order more more dresses and highy recommend them.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

The dress is very lovely.

very good shopping experience. The dress is very beautiful. It was recommended by my best friend. Many designs are unique and novel. The best site ever.

July 16, 2018
Unprompted review
Rated 5 out of 5 stars

Love this dress!

Love this dress!
My dress where better than I expected! I was very skeptical about ordering online but I was pleasantly surprised. Will shop again.

July 7, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look