Jollyroom.de Reviews 

9,197
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I was very skeptical because price difference was so big with other sites and had read some negative reviews, but I ordered anyway. With some delay (3 days) the order was announced, but I could not tr... See more

Company replied

Rated 3 out of 5 stars

Hello Jollyroom my experience with this jollyroom wasn’t so good why! It because I bot my Kinderwagen from you people long time ago still I just received only one set at all, so where are the rest bec... See more

Company replied

Rated 5 out of 5 stars

Easy to order and pretty quick delivery. I needed snow pants for my son and specifically wanted a pair from Didrikson. Jollyroom had the right size to the best price.

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store

Written by the company

Bei Jollyroom.de findest Du eine tolle Auswahl an Produkten für Familien mit Kinder - Kinderwagen, Autositze, Kinder- & Babymode, Spielzeug und vieles mehr.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(9,197)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast delivery

The stroller came quickly and evrerything worked out well--just as promised. No complaints.

July 15, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Ian,

thank you for your great feedback!

We are happy to hear that you are satisfied with your stroller.

Have a great day!

Greetings from Sweden,
Your Jollyroom-Team 🌞

Rated 5 out of 5 stars

Super good purchase

Super good purchase. Great price, fast delivery, high quality products. I do recommend it!

July 11, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hi Tuane,

thank you very much for your great feedback!

We are very glad to hear that you are happy with our service!

Have a lovely day,
Your Jollyroom-team 🌸

Rated 5 out of 5 stars

Amazing shipping service

Amazing shipping service. Product arrived in time and well packaged.

July 7, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Omar,

thank you for your amazing feedback!

We are happy to hear that you are happy with our fast delivery!

Have a great day!

Greetings from Sweden,
Your Jollyroom-Team 🌺

Rated 5 out of 5 stars

Super Service!

June 14, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Matteo,

vielen Dank für Dein Feedback!

Wir freuen uns sehr zu hören, dass Du mit unserem Service zufrieden bist! 😊

Wir wünschen Dir einen schönen Tag.

Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸

Rated 1 out of 5 stars

You don’t delivere my product and you…

You don’t delivere my product and you don’t back my money.
And I don’t have any product and any money.

June 13, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Daniela,

vielen Dank für Dein Feedback!

Gerne sehen wir uns Dein Anliegen genauer an.

Du erreichst unseren Kundenservice von Mo.–Fr.: 10:00–15:00 Uhr unter: +49 (0) 40 2999 7999 oder unter: service@jollyroom.de.

Wir helfen Dir dann gerne weiter.

Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌻

Rated 5 out of 5 stars

Simply great

Simply great. Good products and great service.

June 9, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej,

Thank you for your great feedback!

We are very happy that you are satisfied!

We wish you a great day.

Kind regards from Sweden
Your Jollyroom team 🌸

Rated 4 out of 5 stars

very good

In general, I have a positive impression. One drawback is that if using the cell phone for ordering and even if you log in with your account you have to enter all over again all the information (payment and address etc)

June 8, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej,

thank you for your great feedback!

We are always trying to improve out service and will forward your feedback.

Have a great day!

Greetings from Sweden,
Your Jollyroom-Team 🌼

Rated 5 out of 5 stars

sehr gut ales im ordnung

the delivery came fast and it was very good i recommend this page to anyone

June 4, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Reita,

Thank you for your great feedback!

We are very happy that you are satisfied!

We wish you a Jolly day.

Kind regards from Sweden
Your Jollyroom team 🌺

Rated 5 out of 5 stars

Fast delivery

My package was delivered from Sweden to Germany way faster than I expected. Everything with my order was fine. 👍🏻

June 4, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Meru,

Thank you for your great feedback!

We are happy to hear that you are satisfied with the fast delivery and your order!

Have a Jolly-day.

Kind regards from Sweden
Your Jollyroom team 🌺

Rated 5 out of 5 stars

Very Good Shop

I like Jollyroom a lot and use it for ordering products from Sweden, that were otherwise unavailable in Germany, espacially the EVY SPF Mousse.

June 2, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Anna,

thank you very much for your awesome feedback.

We are happy to hear that you like us and our products and looking are forward to your next order.

Have a great afternoon!☀

Rated 5 out of 5 stars

Super

Perfect alles gut

May 27, 2021
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Reply from Jollyroom.de

Hej Darjana,

vielen Dank für Dein tolles Feedback!

Es freut uns sehr, dass alles gut gelaufen ist!

Wir wünschen Dir einen schönen Tag.

Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸

Rated 1 out of 5 stars

Changed the original price from 100…

Changed the original price from 100 euro 79€ After 7 days.

May 24, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Ruf,

thank you for your feedback!

We are sorry that you are not satisfied.

Our prices can vary from day to day and we do not have a date on which the offers start or end. This is due to the inventory, the article, the color and information from the supplier.

That being said, we at Jollyroom offer a low price guarantee.

The low price guarantee applies to price changes in our online shop. If the price changes after your purchase, we will gladly reimburse you for the difference. Our price guarantee applies as soon as the price of your product changes on the day of purchase or up to 7 days after your order.

Should that be the case, please contact our customer service.

You can reach our customer service from Monday to Friday: 10:00 am to 3:00 pm on +49 (0) 40 2999 7999
or at: service@jollyroom.de. They will be happy to help you.

We wish you a good day.

Kind regards from Sweden,
Your Jollyroom team 🌼

Rated 5 out of 5 stars

Great customer service

Very quick and efficient. Their customer service is absolutely a dream. They helped me out via the chat and provided me with all the information I needed later by email and I received my delivery very fast.

May 22, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Samia,

thank you for your great feedback!

We are very happy to hear that you are so satisfied with our fast delivery, your order and our service! 💐

We wish you a good day.

Kind regards from Sweden,
Your Jollyroom team 🌺

Rated 5 out of 5 stars

PERFECT!!!

Nothing to say except... Perfect! Everything Perfect!
Besides getting almost a 40% discount which no one anywhere on the web comes close... I almost thought it was a scam... but went through buying and boy am I happy! Packaging PERFECT! Delay time SHORT! Item (Baby car seat) EXACTLY as defined!
Everything for me went 100% 5 star out of 5 star PERFECTLY!!!

May 22, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Paul,

thank you for your great feedback!

We are very happy to hear that you are so satisfied with our fast delivery, your order and our service! 💐

We wish you a good day.

Kind regards from Sweden,
Your Jollyroom team 🌞

Rated 1 out of 5 stars

The service ist so bad

The service ist so bad, no give information for sending, and need so many time for send the product, probably the product ist good because I have no recived until yet the shopping has more than 10 days and no information until now.
The company should be a little bit more efficient in this things.
The product ist no cheap for stay waiting so much!

May 15, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej,

thank you for your feedback! We are sorry to hear that you are not satisfied.

The trackingnumber is sent to you as soon as your package leaves our warehouse.
Our regular delivery times are 5-12 working days (Monday-Friday) counted from the day after you ordered.

Please contact our customer service team through service@jollyroom.de. We are looking forward to helping you.

Have a nice day!

Greetings from Sweden,
Your Jollyroom-Team 🌺

Rated 5 out of 5 stars

The carrier came on time and its…

The carrier came on time and its beautiful and perfect. I love them
Will buy again from Jollyroom, you are the best. Thanks

May 13, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej,

thank you for your great feedback!

We are very happy to hear that you are satisfied with our fast delivery and your order!

Have a great day.

Kind regards from Sweden,
Your Jollyroom team 🌼

Rated 5 out of 5 stars
Jollyroom.de logo

Reply from Jollyroom.de

Hej Jeton,

Thank you for your great feedback!

We are very happy to hear that you are satisfied with our fast delivery and your order!

We wish you a good day.

Kind regards from Sweden,
Your Jollyroom team 🌞

Rated 5 out of 5 stars
Jollyroom.de logo

Reply from Jollyroom.de

Hej Alex,

thank you for your feedback!

Glad to hear that you are satisfied!

Have a jolly day!🌸

Rated 5 out of 5 stars

*****Vielen Dank*****

*****Vielen Dank*****Items are perfect, high quality products, fast shipping*****I am very satisfied and I can only recommend Jollyroom.de, thank you *****Gerne wieder*****

April 24, 2021
Jollyroom.de logo

Reply from Jollyroom.de

Hej Miriama,

thank you so much for your great review!🤩
We are pleased to hear we could deliver what you wished for! Our hearts beat for satisfied customers!

Have a fantastic start in this new week!
Looking forward to your next purchase!

Best reguards from Sweden! 🌟

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