Jollys Jewellers Reviews 1,164

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and accurate descriptions, often noting that items look even better in person. Many people highlight the excellent delivery service, which is frequently described as fast, secure, and prompt, with some orders arriving the very next day. The service provided is also highly regarded, with consumers appreciating the helpful and responsive communication, as well as the ease of the ordering process. Reviewers are particularly impressed with the company's willingness to accommodate requests like resizing rings, often doing so quickly and efficiently. The overall sentiment indicates a high level of satisfaction with both the items purchased and the entire customer experience, leading many to express their intention to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of the jewelry... See more

Service

Consumers find service to be positive. Many reviewers praise the amazing and excellent service, highlighting... See more

Order

Reviewers highlight positive aspects of order. Customers are consistently impressed with the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Jollys, brilliant all round. Used there layaway system was meant to be paid over 6 months but managed to pay off over 2. Received order the following morning and was absolutely impres... See more

Rated 5 out of 5 stars

I ordered the wrong size ring & emailed asking if the size could be amended before shipping the product, as opposed to having to return & exchange. Director emailed back promptly, advising it would be... See more

Rated 5 out of 5 stars

I messaged this shop with a product inquiry and they got back to me in less than an hour! I was so impressed with the level of customer service and I received my international order very quickly! My... See more

Rated 5 out of 5 stars

Product as described. Sizing very good. Quality was outstanding. Delivery was within a day of ordering. It was for our forty eighth wedding anniversary. Wife was stunned. Many thanks for such a beauti... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Jollys Jewellers are a family run chain of jewellery shops and jewellers who are specialists in fine antique and vintage jewellery. Our jewellery stores are based in Mansfield, Nottingham and Ilkeston.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

A purchase I’ve been waiting for!

I messaged this shop with a product inquiry and they got back to me in less than an hour! I was so impressed with the level of customer service and I received my international order very quickly!
My charm, which I have been endlessly searching for as a replacement to one I lost, is absolutely perfect. Thank you Jolly’s Jewellers!

April 14, 2026
Rated 5 out of 5 stars

Beautiful range

Purchased a beautiful ring. It was really well photographed, which helped me to make the choice to purchase. It was nice to have quite a few details provided on the ring, although I would have loved to know roughly when it was made. Well packaged and prompt delivery.

March 9, 2026
Rated 5 out of 5 stars

Couldnt be happier!

Couldnt be happier!

The service was amazing, they were really responsive and shiped the ring I bought really quickly. I got the size changed and they did a seamless job.

Will defo be returning

February 26, 2026
Rated 5 out of 5 stars

Jolly Jewellers provide excellent…

Jolly Jewellers provide excellent quality items and outstanding customer care. They are very understanding and go above and beyond to help resolve any issues. A business with a genuine heart of gold.

January 8, 2026
Rated 5 out of 5 stars

First time using Jollys

First time using Jollys, brilliant all round. Used there layaway system was meant to be paid over 6 months but managed to pay off over 2. Received order the following morning and was absolutely impressed with the overall product from the first payment to receiving. Will definitely be using them for all future purchases

January 13, 2026

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