Jom Travel Local Reviews 202

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I booked the tickets for a Thailand show. First I received a confirmation mail and after 7 hours approx I received the tickets. The price was much lower than the others. I recommend it. The stuff was... See more

Rated 5 out of 5 stars

Last minute plan to Desaru waterpark and no online tickets were available from web including klook. It was school holiday in Malaysia n Singapore. Manage to Google n encountered Jom Travel local. To m... See more

Rated 5 out of 5 stars

Slightly cheaper than most sellers. Attentive staff who also answered to my queries late at night. I whatsapp them expecting a reply the next day when they resume work (coz after office hours) but rec... See more

Rated 4 out of 5 stars

Sgt2 puas hati..mudah dan jimat..xperlu brator pnjang2, dgn travel local, customer hanya perlu booking and paid online..then dah boleh redeem di kaunter..travel local jgak bg discount kpd customer yg... See more

Company details

  1. Travel Agency

Written by the company

Jom Travel Local is a Malaysia based online travel agency (OTA) and online marketplace to discover Malaysia domestics travel activities. Jom Travel Local sells tours and excursions, activities and holiday package and tickets to many domestics’ attractions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

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Rated 5 out of 5 stars

Slightly cheaper than most sellers

Slightly cheaper than most sellers. Attentive staff who also answered to my queries late at night. I whatsapp them expecting a reply the next day when they resume work (coz after office hours) but received a call from them immediately 😅 i had to remind them to send me the e-vouchers and got it fairly quick. Better than shopee agents whom u have to chase endlessly (read from review). All in all a pleasant and hassle free experience.

December 11, 2022
Rated 5 out of 5 stars

Customer Service is good

UPDATE 6th Dec: I had received my 300RM refund from Jomtravellocal after 2 weeks. 2 of their Customer service had contacted me and had taken action promptly. I lose out some money on the exchange rate but at least they refunded. Satisfied customer.
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Initally wanted to buy from KLOOK but their tickets were sold out so I resort to buy from Jom Travel Local as there were available tickets.
Jom Travel Local sold me 4 tickets for adventure park at 300RM on 19th November but in actual fact the tickets were actually already sold out, so I don't receive any actual tickets too. But my credit card has already charged me 300RM.

Jomtravellocal agree to refund me the money within 4-5 working days from 19th November but it is already 5th December now, and I yet to receive any reply. At least give me an update??

December 4, 2022
Rated 1 out of 5 stars

Very bad service

Very bad service. The price on the site is outdated, they are only for Malaysian citizens. I paid for the tickets, the money was written off, they sent a letter that I had to pay extra. I refused, asked for a refund, so far nothing has been returned. Terrible service, would not recommend to anyone.

November 17, 2022
Rated 5 out of 5 stars

The service is tip top

The service is tip top. We bought tix for Desaru Adventure Park 1 day in advance n even on PH they would reply n process ur booking. Just give abt 30mins to rcv ur e-ticket. The price was abt 30% less than counter, great savings for a family of 22 ppl.

November 18, 2022
Rated 5 out of 5 stars

Last minute plan to Desaru waterpark…

Last minute plan to Desaru waterpark and no online tickets were available from web including klook. It was school holiday in Malaysia n Singapore. Manage to Google n encountered Jom Travel local. To my surprise they had tickets n we got all our e tickets. They gave a WhatsApp number to contact incase any problems, let me say they were so efficient. I totally recommend jom Travel local. I will surely use their services again. Thank you very much 👍👍✌️

September 5, 2022

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