Jom Travel Local Reviews 202

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I booked the tickets for a Thailand show. First I received a confirmation mail and after 7 hours approx I received the tickets. The price was much lower than the others. I recommend it. The stuff was... See more

Rated 5 out of 5 stars

Last minute plan to Desaru waterpark and no online tickets were available from web including klook. It was school holiday in Malaysia n Singapore. Manage to Google n encountered Jom Travel local. To m... See more

Rated 5 out of 5 stars

Slightly cheaper than most sellers. Attentive staff who also answered to my queries late at night. I whatsapp them expecting a reply the next day when they resume work (coz after office hours) but rec... See more

Rated 4 out of 5 stars

Sgt2 puas hati..mudah dan jimat..xperlu brator pnjang2, dgn travel local, customer hanya perlu booking and paid online..then dah boleh redeem di kaunter..travel local jgak bg discount kpd customer yg... See more

Company details

  1. Travel Agency

Written by the company

Jom Travel Local is a Malaysia based online travel agency (OTA) and online marketplace to discover Malaysia domestics travel activities. Jom Travel Local sells tours and excursions, activities and holiday package and tickets to many domestics’ attractions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

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Rated 5 out of 5 stars

This is my first time buying from lazada or shoppee but i forget but its worth every penny

This is my first time buying from this company , i would say excellent customer service bu a staff name LEYA and really happy to get her to guide me and my family throughout the whole process if its not for her my brother would be devastated and dissapointed lf not going to aquaria because his heart surgery is the next day but what leya do is she rushed it till the middle of the night for the sake of my brother and put a smile on my brother's face before the day of his surgery , im soooooo happy and ThankGod for Leya. If anyone by chance reading this review pls do ask her Leya for her customer service . P.s this is not a paid review ya. Truly salute LEYA and ill be back for more deals etc 😇

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

1st time try

1st time try.
kol 8am booking, 10am sameday pergi.
Harga pon jimat dari walkin.
jimat duit, jimat masa :)

October 18, 2021
Unprompted review
Rated 2 out of 5 stars

been informed by agent that booking…

been informed by agent that booking already succesful but when i arrive at the ticker counter something was not right and i have to waited more than 30 minutes. such a big waste of time!

October 6, 2021
Jom Travel Local logo

Reply from Jom Travel Local

Hi Sarah
We are sorry to hear about your experience when booking your tickets. We try to keep our information up to date. However, It could have been, that a technical error happened.
Could you please provide us with the reference ID of your booking, in order to examine your case in detail?
You can send us your reference ID at help@jomtravellocal.com, and we will follow up from there!
Warm regards,
Team Jom Travel Local

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