Jonna Reviews 105

The bike was not a good one. They expect me to make an appointment 15 days before to deliver the bike when I rented the bike for only 30 days. It's a money trap

My experience with Jonna bike was great. I needed it for just a few days and they had a lot of availability to pick it up at two different bicycle shops around Stockholm. The bike was in great condition with 7 gears to help you adjust to any terrain. The basket on the front of the bike really comes in handy. My interactions with the staff were grea! Additionally, it was relatively affordable compared to other bicycle rentals around town. If you need a bike in Stockholm use them!

Prices are great. Unfortunately not opened on Sunday, so we had to return the bikes early. The bikes are good, quite lightweight, the 7 gear-shift is good for climbing the occasional hill in Stockholm. Dynamo-powered lights would be great. Very friendly service.

Friendly service, great bike!

Fast and very friendly service, and I love that I never have to worry about my bike. Puncture? Taken care of. It's clearly a quality bike. The bike rides very smoothly (gears are a must for Stockholm hills), and the added basket is great for any time I bring a bag.

Good quality bike and great price, kind staff, definitely suggested

First class service. Could not have been more helpful or accommodating. I visit Stockholm several times a year and use a bike to get around; tourist hire can be expensive so have agreed using Jonna bikes at a much more reasonable rate on an ad hoc basis. Used once so far - great quality bike, well maintained, sturdy lock and access to support at two locations in Stockholm if needed. Had contact with 3 staff who were all super helpful. Very pleased - would thoroughly recommend.

Bike worked well, good service. Recommended.

Amazing service! The bike is great and the service is awesome. Such a great experience!

The bikes are good, the price is reasonable, only one imperfection is there’s only monthly fee option, we prefer a shorter period like only for one week. But the price is not expensive so I still highly recommend it.

Super good and everything was smooth, good service!!

Love my bike. After over a year I haven’t had any problems. The first time i returned the bike for the winter they didn’t charge me for a lost light. The staff has always been very helpful and resourceful. If you’re on the fence about getting a bike, or are you worried to get a fancy bike and get it stolen Jonna is the perfect choice for you.

It's already the second year and I really like it. The bike is of good quality and has all premium accessories. I didn't have any problem so far but it is also very nice to know that you can go to the shop any time you encounter a problem. Thanks for this service !

I got my bicycle delivered on date and at time. The delivery guy adjusted the bike for my height and I did a test run. The bike has 7 gears and I am so happy to rent from them. Bike looks completely new and is in good shop.

I am happy to have such an economical service for bike rentals which gives best quality with reasonable money. I haven’t yet needed any other service such as punctures etc.

Bike with great functionality and looks, nice service team, good price!

On the internet the bikes seem newer and better than they are. If its going slightly uphill I have trouble because my speeds are not low enough.
The basket in the front rattles a lot and unfortunately there is just one Jonna location so that I have to spend a lot of time to go there if some things don't work...
Maybe it's just my bike but when I was there my impression was that all the bikes have some problems (they wanted to give me my bike, realized that something didn't work and gave me another one).

Update: After their winter break, Fred contacted me and the service was great! Unfortunately the service in the store in winter wasn't good and the bikes are not very suitable for muddy weather because the front mudguard doesn't protect enough. But for summer I would recommend the store (if you don't need very low speeds).

Only had a bike for a couple of weeks, but so far it's been great! Lovely bike, excellent pricing and the support seems good, though I haven't had to use it yet. It's the perfect solution for me, as I'm only in Stockholm for a few months so I didn't bring my bike with me from the UK, but cycling is my main form of transport. So far, so impressed!

Great communication, pick up was so quick and easy, the bike is lovely and a great price. Very happy.

Smooth service, bikes in very good shape, great price for value. Can’t but to recommend them.

This is the most ethical, honest and simply one of the best businesses I've ever come across! Hope for a world with more businesses like this.
Miss my little Jonna Bike tons, awesome 3 months in Stockholm.
Beautiful bike, 7 gears, nice and stable and by now comes without saying that the guys are super kind, helpful and highly skilled.
Thank you!
Elisa