Joolerygifts Reviews 9

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Craft Store
  2. Clothing Store
  3. Embroidery Service
  4. Gift Shop
  5. Laser Cutting Service
  6. T-Shirt Store

Information provided by various external sources

Joolery Personalised Gifts


Contact info

2.2

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very unprofessional!

I have to be honest an awful experience. We purchased some items for my daughter for her sports class, and we paid for it to be delivered within a certain time frame. This didn’t happen and they were collected by the owner of the sports club. I understand that people are busy and life happens. When messaged an agreement was reached that a refund would happen for the postage this never arrived (this has arrived now). After a few more weeks my wife messaged again asking about it and rather than messaging back saying sorry I’ve been busy or something like that she gets blocked and no other communication can be made. Honestly it’s a disappointment. That’s the only reason I am leaving a TP review. Maybe we can get through this way.
The hoody had a wonky name and the lettering was very small, The hood covered it. The club owner wanted to deal with the hoody and that is being redone. So thank you for sorting that.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing stuff

All ways as expected products that I’ve ordered and I’ve ordered all kinds of things and will continue to do so because everything is such good quality had some very overwhelmed family and friends receiving there’s gifts so thank you for your help ❤️

October 15, 2019
Unprompted review
Joolerygifts logo

Reply from Joolerygifts

Thank you so much for your lovely review.. I’m so glad the gifts are well received.. thank you again xx J x

Rated 5 out of 5 stars

Stuff is just lush

Ju, is so clever and her stuff is just lush x Its also a very personal service, nothing is too much trouble. She definitely saved my bacon with an order I slightly messed up (according to my daughter)
Thanks Ju, you're a star!

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

No1 Place for handmade products!

Jules has made me some amazing items for myself, my children and for presents. She is always so accommodating and will do her best to make the product exactly what you want. Nothing is to much trouble. Thank you for all the fab items you have made me. I will be placing more orders and asking you loads of questions as always!

October 5, 2019
Unprompted review
Joolerygifts logo

Reply from Joolerygifts

Paige, What can I say I love your little questions, I have just replied to one of them . Keep them coming xx

Rated 5 out of 5 stars

amaze!

Every purchase I’ve made I’ve had amazing service, products have been lush, the quality is amazing! Such lovely gifts - Keep doing what you do x

October 5, 2019
Unprompted review
Joolerygifts logo

Reply from Joolerygifts

Laura, thats absolutely lovely. I shall try my best x

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look