A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international... See more
Company replied
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A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international... See more
Company replied
My experience is that you get a very quick answer from this Portuguese optician and the handling is very adequate. Shipping is also fast, I live in the Netherlands, via DHL Express. The item will be n... See more
Company replied
I’m in the US and found the frames I wanted on the Jorge Oculista website. I was a bit nervous about ordering from a company so far away but the process was seamless. I received my frames a few weeks... See more
Company replied
This was a great shopping experience- the order was shipped in a gift box and delivered from Portugal to Germany within two days only. Both, the price of the article as well as the shipping fees were... See more
Company replied
Eyeglasses & Sunglasses Online Store.
Rua Adriano Pinto Basto, 200, 4760-114, Vila Nova de Famalicão, Portugal
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Best customer care EVER!!! Will never buy glasses from any other retailer again! Had an outstanding shopping experience!

Reply from Jorgeoculista
Everything was perfect
-Support is perfect
-Shipment is very fast from Portugal to Germany in 4 working days
It was the best Choice

Reply from Jorgeoculista
I ordered the wrong colour of sunglasses and I reached out to them on WhatsApp before the order was dispatched and asked them to change it and they were very quick to respond

Reply from Jorgeoculista
Great experience. The eye frame that I wanted was not available in the website, but after talking to the brand via whatsaap (super convenient) they were super helpful and I was able to place an order and it arrived super quickly.
The packaging is amazing is you are thinking of purchasing for a gift.

Reply from Jorgeoculista

Reply from Jorgeoculista
Quick response and very friendly staff 👏 Received the product very quickly and as we agreed.

Reply from Jorgeoculista

Reply from Jorgeoculista
Here are people who love their work! I ordered a spectacle frame for my son from Germany. Due to the fact that this eyewear shop, the only one that, still had this special frame, I dared to order it. I can only say that if there were 100 stars, I would give them to this business. So I imagine customer service, great communication with the customer, the goods were described to us and the whole thing was packed with a lot of love and thus arrived safely from Portugal to Germany. I'm just very happy, now my child is getting his new glasses. Many thanks to the entire team. Best regards from Germany.

Reply from Jorgeoculista
A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international order and shipping process. Ships fast from Portugal. Much better than all those NYC-based glasses sites. This company cares about its product. LOVED THE EXPERIENCE. Will use again.

Reply from Jorgeoculista
Delivery was great, communication was also good with the price of the glasses also being good. I have rated this review a two as the glasses we brought as per advert and description were “solar” so had the sunglasses attachment pictured in the description which we did not receive unfortunately so this let a good experience down.
The best professional and personal service I have experienced!
Highly recommended!

Reply from Jorgeoculista
Very good service, fast shipping, i will recommend you. Tanks a lot!!

Reply from Jorgeoculista
Rapid delivery.
Carefully packed.
Great price/quality.
In shop assistance is great too!!

Reply from Jorgeoculista
My experience is that you get a very quick answer from this Portuguese optician and the handling is very adequate. Shipping is also fast, I live in the Netherlands, via DHL Express. The item will be neatly and well packaged. I therefore recommend this optician to anyone who is looking for good glasses online or in person. In my case, RayBan sunglasses which are not available everywhere.

Reply from Jorgeoculista
One of the best services so far on shop. Attention to detail on packages and excellent customer care. A reference.

Reply from Jorgeoculista

Reply from Jorgeoculista

Reply from Jorgeoculista
Very quick and simple online process.
Delivery in 24h and product came in a really nice box!
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