Jorgeoculista Reviews 

293
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international... See more

Company replied

Rated 5 out of 5 stars

My experience is that you get a very quick answer from this Portuguese optician and the handling is very adequate. Shipping is also fast, I live in the Netherlands, via DHL Express. The item will be n... See more

Company replied

Rated 5 out of 5 stars

I’m in the US and found the frames I wanted on the Jorge Oculista website. I was a bit nervous about ordering from a company so far away but the process was seamless. I received my frames a few weeks... See more

Company replied

Rated 5 out of 5 stars

This was a great shopping experience- the order was shipped in a gift box and delivered from Portugal to Germany within two days only. Both, the price of the article as well as the shipping fees were... See more

Company replied

Company details

  1. Sunglasses Store

Written by the company

Eyeglasses & Sunglasses Online Store.


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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4.9

All reviews

(293)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer care EVER!!

Best customer care EVER!!! Will never buy glasses from any other retailer again! Had an outstanding shopping experience!

July 2, 2024
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Reply from Jorgeoculista

Hello Mezada!😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

-Support is perfect
-Shipment is very fast from Portugal to Germany in 4 working days

It was the best Choice

July 13, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Yesil!😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Helpful and responsive

I ordered the wrong colour of sunglasses and I reached out to them on WhatsApp before the order was dispatched and asked them to change it and they were very quick to respond

May 24, 2024
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Reply from Jorgeoculista

Hello Al Qazi😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Great experience

Great experience. The eye frame that I wanted was not available in the website, but after talking to the brand via whatsaap (super convenient) they were super helpful and I was able to place an order and it arrived super quickly.
The packaging is amazing is you are thinking of purchasing for a gift.

May 15, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Cláudia 😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Easy buying method.

Easy buying method. Fast delivery. 100% recommended.

May 6, 2024
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Reply from Jorgeoculista

Hello Juan 😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

Quick response and very friendly staff…

Quick response and very friendly staff 👏 Received the product very quickly and as we agreed.

April 22, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Primož 😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Fast response

Fast response, great communication. Got the product super fast.

January 23, 2024
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Reply from Jorgeoculista

Hello Mizivans 😊
Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Here are people who love their work

Here are people who love their work! I ordered a spectacle frame for my son from Germany. Due to the fact that this eyewear shop, the only one that, still had this special frame, I dared to order it. I can only say that if there were 100 stars, I would give them to this business. So I imagine customer service, great communication with the customer, the goods were described to us and the whole thing was packed with a lot of love and thus arrived safely from Portugal to Germany. I'm just very happy, now my child is getting his new glasses. Many thanks to the entire team. Best regards from Germany.

January 24, 2024
Unprompted review
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Reply from Jorgeoculista

Dear customer,

Your opinion is very important for us, thank you so much for your feedback!
We are glad to know that you had a good experience with us.
You can count on us everytime!

All the best,

Rated 5 out of 5 stars

A legit company that I'm so happy I…

A legit company that I'm so happy I found. Talk to the customer service via email if you're hesitant, they will help you. They use Shop It app (shopify) which made me comfortable with an international order and shipping process. Ships fast from Portugal. Much better than all those NYC-based glasses sites. This company cares about its product. LOVED THE EXPERIENCE. Will use again.

January 8, 2024
Unprompted review
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Reply from Jorgeoculista

Hello Kyra 😊

Your opinion is very important for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 2 out of 5 stars

Missing Items

Delivery was great, communication was also good with the price of the glasses also being good. I have rated this review a two as the glasses we brought as per advert and description were “solar” so had the sunglasses attachment pictured in the description which we did not receive unfortunately so this let a good experience down.

November 23, 2023
Rated 5 out of 5 stars

The Best professional and personal…

The best professional and personal service I have experienced!
Highly recommended!

November 22, 2023
Unprompted review
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Reply from Jorgeoculista

Hi Snezana😊

Your opinion is very important for us, thank you so much for your feedback!

We are glad to know that you had a good experience with us.

You can count on us everytime!

All the best!

Rated 5 out of 5 stars

Very good service

Very good service, fast shipping, i will recommend you. Tanks a lot!!

November 16, 2023
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Reply from Jorgeoculista

Hi Alexandra 😊

Your opinion is very important for us, thank you so much for your feedback!

We are glad to know that you had a good experience with us.

You can count on us everytime!

All the best!

Rated 5 out of 5 stars

Great service

Rapid delivery.
Carefully packed.
Great price/quality.
In shop assistance is great too!!

October 31, 2023
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Reply from Jorgeoculista

Olá Joana😊

A sua opinião é muito importante, muito obrigada pelo seu feedback!

Ficamos muito contentes por saber que teve uma boa experiência conosco.

Pode contar com a Jorge Oculista sempre que precisar!

Cumprimentos,
A equipa Jorge Oculista
____________________________________

Hello Joana 😊

Your opinion is very importante for us, thank you so much for your feedback!

We are glad to know that you had a good experience with us.

You can count on us everytime!

All the best,

Jorge Oculista team

Rated 5 out of 5 stars

All good and quick!

September 30, 2023
Unprompted review
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Reply from Jorgeoculista

Hello Vanessa😊

Your opinion is very importante for us, thank you so much for your feedback!

We are glad to know that you had a good experience with us.

You can count on us everytime!

Best regards,

Rated 5 out of 5 stars

My experience is that you get a very quick and good serrvice

My experience is that you get a very quick answer from this Portuguese optician and the handling is very adequate. Shipping is also fast, I live in the Netherlands, via DHL Express. The item will be neatly and well packaged. I therefore recommend this optician to anyone who is looking for good glasses online or in person. In my case, RayBan sunglasses which are not available everywhere.

September 10, 2023
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Reply from Jorgeoculista

Hello P.A. Lammers 😊

Your opinion is very importante for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.

You can count on us everytime!
All the best,

Rated 5 out of 5 stars

Great packaging!

August 7, 2023
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Reply from Jorgeoculista

Hello Evgeny 😊
Your opinion is very importante for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!
All the best!

Rated 5 out of 5 stars

One of the best services so far on…

One of the best services so far on shop. Attention to detail on packages and excellent customer care. A reference.

August 1, 2023
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Reply from Jorgeoculista

Hello João 😊
Your opinion is very importante for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!
All the best!

Rated 5 out of 5 stars

Nice product

Nice product, nice packaging, fast delivery. To repeat!

July 28, 2023
Unprompted review
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Reply from Jorgeoculista



Hello Joana 😊
Your opinion is very importante for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!
All the best.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, nice packaging, very happy with the purchase

July 16, 2023
Jorgeoculista logo

Reply from Jorgeoculista

Hello Justina 😊
Your opinion is very importante for us, thank you so much for your feedback! We are glad to know that you had a good experience with us.
You can count on us everytime!
All the best.

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