JosephJames & Partners Reviews 47

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

The worst seller on all years we are buying from Auctions in Uk. It is a hard word to descripe this company as a scammer but actually is the most accurate as they sell me a vehicle with too many probl... See more

Rated 1 out of 5 stars

Additional charges of over £1120 applied once I had paid the auction price of £3500 + £695 admin. fees. This meant I had paid an additional £1815 on the hammer price. When I collected the car, it was... See more

Company replied

Rated 5 out of 5 stars

I purchased a van from Joseph&James through bidspotter to run as a family MPV. I'd called J&J prior to bidding to check details on the condition (which I'd recommend) - these were true to the vehicle... See more

Rated 1 out of 5 stars

Do not use these guys dodgy car auctions everyone who bids with these guys finds their terms and conditions to ambiguous and hidden. Feel sorry for those who have been trapped and suffocated. I h... See more

Company replied

Company details

  1. Auction House

Written by the company

Verified Auction House with: iBidder.com BidSpotter.co.uk The-saleroom.com


Contact info

2.4

Poor

TrustScore 2.5 out of 5

47 reviews

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Replied to 21% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I purchased a van from Joseph&James…

I purchased a van from Joseph&James through bidspotter to run as a family MPV. I'd called J&J prior to bidding to check details on the condition (which I'd recommend) - these were true to the vehicle (once I'd won and collected). The service agent (James) was very helpful / chatty - I could see how genuine he is and how the business is keen to offer good quality vehicles, despite the risk associated with auctions. You can trust what they say and I'd be happy to buy again via them.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot thank JosephJames & Partners…

I cannot thank JosephJames & Partners enough for helping me secure a Tudor Black Bay just in time for my husband’s 40th Birthday

The process was just so simple and user friendly…

Also they went a step further and assisted me with getting the Watch shipped over to Australia (Such a breeze)

Thanks again guys, All the best Sherilee

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

After struggling to find the right buyer for my watch…

After struggling to find the right buyer for my watch independently, I decided to enlist the help of Joseph James and Partners. The entire process from start to finish was remarkably smooth and efficient.

Joseph James and Partners made selling my watch a straightforward process. Their team provided excellent support and guidance throughout, ensuring that everything was taken care of from listing to final sale. They handled inquiries and the transactions with the auction winner with professionalism and expertise.

What impressed me the most was their ability to connect with a wide range of potential buyers, resulting in a successful sale at a fair price.

I highly recommend Joseph James and Partners to anyone looking to sell a luxury timepiece. Their seamless transaction process and commitment to excellence make them a top choice in the industry.

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

Successfully won a bid for a Ford…

Successfully won a bid for a Ford Ranger Wildtrak on Friday 9th February 2024 on Bidspotter. We paid in the region of £45,000 for the vehicle, this included the VAT & Auctioneer fees. Once we received the 2 invoices to pay we noticed it had the truck was a non starter. we called Joseph James wanting an explanation to why we had been sold a vehicle that had been falsely advertised. the guy who we spoke to was nothing more than rude and a know it all, he did eventually mention that the truck was stated in the auctioneer comments right at the bottom of the advertising page in a max size 6 font. we was told we had up till 5pm to cancel our order but we would only get back the money for the truck and VAT back the auctioneer fees were non negotiable and would not be getting this back. Not very helpful at at all and very abrupt!!!

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

Although I was a bit worried about the whole transaction, Joseph was quick in answering all my concerns and fullfilling all requests promptly and very efficiently. Heath also was very professional and helpful when collecting my vehicle the next day with the minimum fuss and delay. Well done to the team! Highly recommended.

October 12, 2023
Unprompted review
JosephJames & Partners logo

Reply from JosephJames & Partners

Hi George,

Glad to hear you had a pleasant experience @ Auction, Nice to hear our team looked after you...

All the best with your Land Rover Discovery !

Regards,

JosephJames & Partners

Rated 5 out of 5 stars

Very helpfull

October 2, 2023
Unprompted review
JosephJames & Partners logo

Reply from JosephJames & Partners

Hi Ian,

Many thanks for your positive feedback, Glad we could assist you 😀

Regards,

JosephJames & Partners

Rated 5 out of 5 stars

Great experience, easy and quick delivery

We registered, we bid, we paid, we booked delivery, it was that easy!

The process and services was great, with a special thank you to Joseph for all of the help and assistance making our experience great.

Highly recommend and we will be using JosephJames & Partners again

⭐️⭐️⭐️⭐️⭐️

September 27, 2023
Unprompted review
JosephJames & Partners logo

Reply from JosephJames & Partners

Hi,

Many thanks for your positive feedback...

Glad to hear of your pleasant experience @ Auction.

Regards,

JosephJames & Partners

Rated 5 out of 5 stars

Purchased a Rolex for my husband, great service.

I purchased my husband a Rolex watch from JosephJames & Partners, I had been looking for this particular watch for a while and was surprised to have found it.

Was a quick a and easy process and they even arranged delivery to my work place so I could take delivery without my husband being any the wiser, the down side was that the courier was a day late but was no fault of the auction.

Absolutely over the moon with the watch and my husband will be to!

A special thank you for Heath who made the process as easy as possible for me.

Happy to recommend and use again. 5 starts from me.

September 25, 2023
Unprompted review
JosephJames & Partners logo

Reply from JosephJames & Partners

Hi Catherine,

Many thanks for your positive feedback 😁

Amazing to hear assisted you throughout to whole process, I'm sure your husband is one the moon with his new Rolex, We wish him many years of enjoyment wearing it !

Regards,

JosephJames & Partners

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