Joseph Turner Reviews 

237
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I enjoy buying J T clothes and accessories, the service on the is always helpful, polite and courteous. the delivery is quick and the communications regarding date and time is accurate. Alas, I have h... See more

Rated 3 out of 5 stars

Seersucker summer shirts. Weird sizes? I have always been a fairly standard Large fit. 16-16 ½ in neck, 42-44 chest and have always liked the quality of the various Joseph Turner shirts I’ve bo... See more

Rated 5 out of 5 stars

So glad I have found Joseph Turner. I have now made separate orders. First 2 No Polo Shirts, 2nd 2 No Pique Cotton 1/4 zip sweat shirts. Both products are excellent quality, fare price. I even rece... See more

Rated 5 out of 5 stars

Deciding to sharpen my image, prior to Christmas, I have just recd 3 country shirts, ordered in the Black Friday sale. I am delighted. They represent excellent value for money and are excellent sh... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Tuxedo Shop

Written by the company

Quality and tradition are at the heart of Joseph Turner. We believe that exceptional clothing begins with the finest natural fibres and a commitment to lasting quality. From the all-day comfort of our cotton chinos and the natural lustre of our extra-fine merino knitwear, to the relaxed tailoring of our popular unstructured jackets, we pride ourselves on delivering expert craftmanship, reliable comfort and enduring style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

237 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(237)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent quality of goods

I am very pleased with the quality of the goods. I am somewhat disappointed that within twenty four hours of placing my order and having to pay postage, you then offered free delivery on the same piece of clothing. I will have to give second thoughts to re-ordering from you because of that.

April 19, 2021
Unprompted review
Rated 3 out of 5 stars

Some nice designs but poor materials…

Some nice designs but poor materials and workmanship. Jumper was scratchy and disintegrated after a few months wear. Impossible to get off their mailing list: no matter how many times you click Unsubscribe they still bombard you by email and post (I thought this was illegal?)
[Edit: since posting this, Joseph Turner say they have removed me from their mailing list, but they haven't. They still send an email every day, even though I have unsubscribed three times]

April 17, 2021
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Please be assured that we only ever use the highest quality fabrics and yarn to manufacture our garments. We never cut corners or compromise on quality and the jumper you purchased was one of our best sellers, so it's a real shame to hear you weren't satisfied with it. Further to our latest response about being removed from our mailing list, we apologise for the unwanted emails you have received. It appears that we had two accounts for your email address. The first from when you ordered with us and the second from when you signed up to receive emails via our website. In this particular instance our systems did not recognise the two accounts as the same, hence you were only opted out of one. We have now rectified this mistake on our system, so thank you for bringing this to our attention.

Rated 2 out of 5 stars

I seem to be the odd one out

I seem to be the odd one out. Bought some moleskin jeans with stretch. When they came they were nearly two inches too big in the waist and the waistband had been fused so that it neither stretched nor shrank back. The seat and thighs are roomy to say the least. A smaller size was unavailable.
Beware- these are made very oversized and there is no point in them being of stretch fabric, it just means they get baggy knees. Also, not worth the full price which must have been set to be discounted. Will not be troubling them again.

January 22, 2021
Unprompted review
Rated 3 out of 5 stars

See previous

See previous - parcel arrived on 21st December. Jumper nice but too close a call for Christmas as ordered so long before.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Presents

I purchased 2 jumpers and 1 jacket as Christmas presents for my Husband. He is a tall but slim man and often has trouble with sleeve lengths and jacket lengths. Both sleeves and length of jacket were perfect. So well done

December 3, 2020
Rated 5 out of 5 stars

You can rely on Joseph Turner for quality.

You can rely on Joseph Turner for beautifully made, classic clothes. They use quality fabrics and the fit is generous.

Ordering is simple; packaging and delivery are excellent. (Returns not a problem.)

It is worth noting that some of their offers and sale items are very good indeed.

December 3, 2020
Rated 4 out of 5 stars

Trouser fabric needs some stretch.

Brushed cotton night shirts and rugby shirts are good. Shirts are good and jackets are good.

Not so good are trousers. The waists are cut slightly too low and this combined with lack of stretch in the fabric means the waist band is on the pelvis and not the waist and is thus too tight at 32 and too slack at 34.

M&S fabric has some stretch and so this problem does not arise.

December 3, 2020
Rated 4 out of 5 stars

General Products

Could do with more sales
However the quality of your product is generally excellent
I purchase a lot of your knitwear would purchase jeans and trousers
But fine them expensive

October 23, 2020
Rated 4 out of 5 stars

I bought an excellent Jumper for £90…

I bought an excellent Jumper for £90 only to see it in a special offer two weeks later for £72. However, your very efficient lady in Yorkshire quickly arranged a repayment of the difference! I do like the JT cloths very much!

Best wishes

October 23, 2020
Rated 4 out of 5 stars

good quality goods but expensive

good quality goods but expensive. I wish JT did not consider 30"short for trousers. their models often wear trousers that are too long for them. is this a company blind spot? I, who am of average build, always need to shorten their trousers

October 23, 2020

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