Jo Thornton Reviews 

114
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them comfortable and effective for their needs. Many highlight the exceptional staff, who are described as caring, knowledgeable, and dedicated to ensuring customer satisfaction. The personalized service, including expert advice and going the extra mile, is frequently appreciated by people. Consumers also frequently commend the efficient and discreet delivery service, with products arriving quickly and well-packaged. This comprehensive positive experience contributes to a strong sense of confidence and satisfaction among users.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural feel and realistic... See more

Staff

Reviewers consistently express appreciation for the staff's exceptional helpfulness and friendly demeanor,... See more

Quality

People report positive experiences with product quality, consistently praising the items as outstanding,... See more

Service

Consumers find service to be positive, with many reviewers expressing gratitude for the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot rate Jo highly enough I needed something as had to have my burst implant out after 30 years and am left a little bit lop sided ! Explained it all and sent pictures to Jo and she recommended a c... See more

Company replied

Rated 5 out of 5 stars

Wow! How lucky was I to stumble across Jo Thornton’s website! She is true to her word and will help you find your perfect pair. So incredibly patient, helpful and genuinely cares. In a world where cus... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasurable experience dealing with Jo, and after a confidence building experience with my first forms, decided to try something much larger. 800g teardrop style 2 is intimidating out... See more

Company replied

Rated 5 out of 5 stars

Jo is an amazing person who is so understanding and helpful. She managed to identify replacement enhancers which I had bought several years ago. Nothing was too much trouble. She encouraged me to u... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Hello, I’m Jo — I run this little UK online store. Over the years it’s grown to offer a wide range of breast enhancers, silicone bra inserts, breast forms and fashion tape. People find me for all sorts of reasons: some want a subtle lift, others a bigger boost; some are choosing inserts for a wedding dress or special outfit; others are balancing after surgery, or exploring a more feminine shape for cross-dressing or drag. Whatever brings you here, my aim is always the same — to help you find something that feels right for you. I try to keep the website clear and genuinely helpful, and if you’re unsure you can always message me — I’m very happy to guide you to an option that will work well for your body and your clothes. Jo x


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super friendly and helpful

Super friendly and helpful, and puts a personal touch onto something which can be very sensitive, making you feel at ease about the process of selecting what to purchase.
I contacted Jo and got a response back within 1 working day with some further questions, and within a few days had a suggestion of a more appropriate item, which I ordered. Tried once arrived and couldn't be happier, doing exactly what they say on the tin - confidence boosting. Definitely recommend and worth paying a bit more for the service, expertise, and quality of product

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

The best of the best

Jo is the greatest, her knowledge and understanding are first class. I have made four purchases from her and feel so comfortable messaging with her, my confidence has gone through the roof so much I now wear my forms daily and look forward to continuing my adventure with Jo’s guidance
100% recommended by me. x

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect in every way

Perfect in every way, from website, ordering and delivery, the prices of products are really good value for money I for one will be using Jo again ☺️

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service - jo is so knowledgable and helpful. She really seems to care about helping to find the best product. 100% recommend.

September 12, 2020
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you for such a lovely review :)

I absolutely will do all I can to help customers find the right product.

Jo xx

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products and super helpful with what can be quiet a difficult purchase, especially if it's your first time. Jo helped me find the right pair for me and was so kind!

August 7, 2020
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you! I'm glad that I was able to help and reassure you :) Jo xx

Rated 5 out of 5 stars

My breast enhancer has really help move forward after cancer.

Having had a lumpectomy to remove breast cancer i was keen to find something that could boost my cleavage and even them out again. The website is very informative and I was able to find exactly what I was looking for. The confidence that I have regained has been very important to me and helped me move forward after a difficult year.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Ordering via Jo's business has been second to to none. She has been so helpful and attentive to my needs. Her advice is excellent and her communication first class. I would recommend Jo Thornton to anyone

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Jo did absolutely everything possible to help me find the best product for me. Outstanding customer service, good value for money, quality products. Recommend 100%

May 16, 2020
Unprompted review
Rated 5 out of 5 stars

Love Jo's products!

Very easy to be use Jo's site - all the different products clearly explained, so you can easily work out which enhancer suits you and what you are trying to achieve. I have just purchased a dress on line (due to Covid restrictions) for my Son's wedding that will (hopefully) happen in August. It is perfect, except the fitted top half needed "taking in" slightly. As everywhere is shut at the moment - I simply popped my enhancers in and it fits perfectly......one less stressful thing to think about during these difficult times. Jo's products are a God send!!

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great resource, great service

I was looking to purchase some new breast forms and stumbled across Jo Thornton's website by accident. What a wonderfully laid-out, helpful and comprehensive resource Jo provides to all those women (and men) who are interested in her products. And so, after exchanging a few emails about shape, size, etc. I was able to select some new forms and make my purchase. They arrived beautifully (and discretely) packaged and are simply a perfect fit and lovely to wear in my bras. So, thank you, Jo, for a first-class customer experience.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

Fully recommended

I had breast implants removed after 20years due to fibrocystic breast disease. Whether this was caused by the implants is anyone’s guess, nevertheless my confidence was at its lowest ebb following surgery and going from a 34D to almost completely flat chested literally overnight. However, after searching the internet I came across Jo Thornton and have never looked back. I wear breast enhancers and sometimes full breast forms inside my bra and have to say my shape looks much more natural than it ever did when I had implants. With the correct style bra they can even be worn inside swimsuits and bikinis. Jo’s sympathetic advice was invaluable, and the discrete packaging very reassuring. I would fully recommend Jo Thornton’s products to anyone considering breast augmentation - try Jo Thornton’s products first. For anyone following breast surgery rest assured Jo Thornton’s products will go a long way to making you feel whole again.

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended !!

I would highly recommend Jo Thornton to anyone considering making a purchase from her, fabulous products at fair prices and 5 Star customer service...

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

second to none

I have only bought from Jo once so far and the service I received from ordering to my order being delivered was second to none. I doubt if it'll be too long before I order again
Thanks Jo

May 4, 2020
Unprompted review

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