I bought a mug from them, its really beautiful, the detailing and quality is superb. It's big but also very lightweight so when its full it doesn't get too heavy. The product description was accurate... See more
Company replied
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See what reviewers are saying
Found here what I couldn’t anywhere else - large, elegant mugs of bone china which enhances the flavour of hot drinks. Impressed by the customer service and how quickly the items arrived. Will certai... See more
Company replied
Hunted high and low to find a replacement for a broken mug. Found exactly what I was looking for on Joyce & Joan, price was better than any other seller I could find, order process was easy and item... See more
Company replied
Today I received 4 Heritage Mugs. The mugs themselves were fine. However, I didn't expect the box to say "Made in China". I thought I was buying a product produced in the UK. I had specifical... See more
Company replied
Company details
Written by the company
Joyce & Joan is an independent UK-based online store specialising in gifts for the home and kitchen. We stock one of the largest ranges of mugs in the UK many of which can be personalised with our Mug Personalisation Service. We also provide free delivery as standard on all orders to make gift giving that much easier.
Contact info
Unit 30 Conningsby Business Park, PE3 8SB, Peterborough, United Kingdom
- 01733332634
- hello@joyceandjoan.co.uk
- joyceandjoan.co.uk
Amazing mug and overall service
I bought a mug from them, its really beautiful, the detailing and quality is superb. It's big but also very lightweight so when its full it doesn't get too heavy. The product description was accurate which is very important (it happened to me once that some other shop put in wrong fluid capacity and I got a mug that was much smaller than expected). The item was shipped really quickly and came securely packaged. I'm really happy and definitely would recommend.
April 23, 2021
Unprompted review
Reply from Joyce & Joan
This is so lovely to hear! We always take our own capacity measurements to be as accurate as possible and we're glad to hear it helped you find the perfect mug! Thanks once again for shopping with us and for taking the time to leave a review.
First class service
Brilliant product and efficient, brilliant service. A pleasure doing business with you and I will be ordering again in the future.
February 24, 2021
Unprompted review
Reply from Joyce & Joan
You're very welcome and thank you for taking a moment to share your feedback! We look forward to seeing you again :)
Excellent customer service and great…
Excellent customer service and great delivery!
Couldn't ask for a better experience.
Will definitely be ordering again
Thank you ❤
February 22, 2021
Unprompted review
Reply from Joyce & Joan
We're so pleased to hear this and thanks so much for taking a moment to share your review, it's very much appreciated! ❤
My parcel of tea towels arrived quickly…
My parcel of tea towels arrived quickly and they are all of really good quality and exactly what I was after. Thank you
February 17, 2021
Unprompted review
Reply from Joyce & Joan
You're very welcome! We love our tea towels, so glad you could find what you were looking for 😊
Excellent service and fast delivery
Excellent service and fast delivery. I would definitely recommend this company.
February 17, 2021
Unprompted review
Reply from Joyce & Joan
Thank you so much - your recommendation is much appreciated!
Brought a mug with personalized handle
Brought a mug with personalized handle. The mug was of high quality and the personalized handle was done really well. The site easy to browse and delivery was fast. Also the mug was packaged really well so no chance of it being damaged in transit.
February 14, 2021
Unprompted review
Reply from Joyce & Joan
Thank you so much for taking the time to leave us a review - personalising mugs is our favourite thing to do! 😊
Joyce & Joan had just the mug I was…
Joyce & Joan had just the mug I was looking for at a competitive price. It arrived very quickly despite the Christmas rush and was very well packed. Definitely recommended and I'll be using them again.
December 21, 2020
Unprompted review
Reply from Joyce & Joan
Thank you so much for taking the time to leave us a review - as a small, independent business it's so much appreciated! 😊
Great company
Great company. Called them as i never received an email confirmation and they called me back within 5 minutes. Great customer service!
December 15, 2020
Unprompted review
Reply from Joyce & Joan
Really appreciate you taking the time to leave us a review - so glad we could help! 😊
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