from Dubai
My family (from Dubai) and I shop in Corte Ingles all the time during our vacation and have always had excellent service, but I definitely would not recommend shopping at SUAREZ to anyone, especially to people from the United Arab Emirates. I felt the full force of racism while shopping for a gift for my daughter's birthday yesterday while she was present. Our shopping lists in Corte Ingles are always over 4-5 digits without any issue or problem; hence, yesterday, for spending less than 1400 euros, I was put in such a situation that they wanted to know my profession, my company name, and why and how I was spending my money. After I cancelled my purchase and was totally intimidated by their line of questions, I found out that they had already charged my credit card for the full amount. So, for my refund, I'll have to wait 1-2 weeks before I get my money back onto my card for something I paid for but never received, on top of being insulated.P.S. The floor manager, JOSE BAILESTEROS,, had zero knowledge and required training for customer service. very much offended.
December 7, 2022
Unprompted review