Joytutus Reviews 144

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Received a broken Chase Bar, customer service was useless and spoke poor English. I suggest using another company for any product you’re looking to buy. No one of authority will get on the phone wit... See more

Company replied

Rated 5 out of 5 stars

Bought a portable freezer/refrigerator for my semi-truck a couple years ago. Basically, use it every day. The locking handle broke and a replacement part was shipped out quickly. Love how quiet it run... See more

Rated 4 out of 5 stars

I have haven't taken the cooler out on a trip yet but so far it has worked as expected. Works well with a Jackery Explorer 500. Beware when buying this cooler when using a VISA card you will be charg... See more

Company replied

Rated 5 out of 5 stars

The cup and phone holder is perfectly suited for multiple uses. We're using one for a wheelchair and one for a rollator. They are the envy of people in my wife's circle of friends. The order was pr... See more

Company details

Written by the company

Power Window Switch Replacement and Sensor for sale at JOYTUTUS, Best Brands Online Shopping. Choose Advance Auto Parts for Power Window Switch, free shipping


Contact info

3.9

Great

TrustScore 4 out of 5

144 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good product and good transaction

Good product and good transaction. Thank you very much.

December 5, 2021
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Reply from Joytutus

Dear Saillant Daniel, your recognition of our product and shipping service is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard. Come back and see us soon.

Rated 4 out of 5 stars

First light didn’t work but

First light didn’t work but, they replaced it free of charge. Second one work fine. The fit to the truck was not so great, so I had to put calking around it.

December 5, 2021
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Reply from Joytutus

Dear Randy Ray, your recognition of our product is greatly appreciated. We will keep working hard to meet and exceed your expectations. Come back and see us soon.

Rated 5 out of 5 stars

Service was great and product arrived…

Service was great and product arrived quickly but............it did not fit into my car cup holder snugly. I wish I could figure out how to make it fit better.

December 1, 2021
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Reply from Joytutus

Dear Frank, thanks so much for your great review. We are thrilled that you found good products at JoyTutus. Meeting or exceeding our customers’ expectations is our ultimate goal. Come back and see us soon.


Rated 5 out of 5 stars

Great product

Fits my cup holder perfectly, gives me two more cup holders and a tray, very stably and very strong, great product.

November 28, 2021
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Reply from Joytutus

Dear Don Poirier, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 5 out of 5 stars

One of my better purchases in awhile

One of my better purchases in awhile! I can now keep my 40oz water bottle, which I take EVERYWHERE, within reach. I also have my phone at eye level, that way I can also pay attention to the road 😳 reasonably priced and got it at a timely manner. Happy customer!

November 23, 2021
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Reply from Joytutus

Dear Felix, thank you so much for taking the time to leave this review. Please kindly note that all our products go through strict quality control. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!

Rated 4 out of 5 stars

I found the product very good liked…

I found the product very good liked everything about it but the hinge that attaches the phone holder to the cupholder is a little large and the cup holder is taller than I thought .

November 23, 2021
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Reply from Joytutus

Dear Michael, your recognition of our product is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard.

Rated 1 out of 5 stars

Did not receive pro[per item

Did not receive pro[per item, you people blamed me.

November 14, 2021
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Reply from Joytutus

Dear Allen Wynne, we checked our emails and your order. The order showed you purchased the 2004-2014 Ford F-150 and we shipped it to you asap, so we didn't ship the wrong item. Meanwhile, we have provided the return process and you accepted the refund. Hope you can check the order details before submitting it next time.

Rated 4 out of 5 stars

The product is of great quality and…

The product is of great quality and well made. Unfortunately it does fit well in my car. It is so tall the cup portion blocks my stick shift.

November 9, 2021
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Reply from Joytutus

Dear William Buttrey, thanks for your satisfaction with our product. If the product is unfit, you can contact our customer service for return or exchange, we are willing to help the issue asap.

Rated 5 out of 5 stars

Excellent product fast shipping not…

Excellent product fast shipping not necessary to contact anyone product was exactly as what was shown was shipped thank you

November 8, 2021
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Reply from Joytutus

Dear Johnson James, your recognition of our product and shipping service is greatly appreciated. To meet the demands of every customer is the goal of the whole JoyTutus team. We'll keep working hard. Come back and see us soon.

Rated 5 out of 5 stars

At first there was a problem but once…

At first there was a problem but once they were notified it was solved immediately so I give them a big thumbs up

November 7, 2021
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Reply from Joytutus

Dear Larry Hardin, thanks for your satisfaction with our service. We are willing to help solve any customer's any problem.

Rated 5 out of 5 stars

Shipping wasn't the fastest but when I…

Shipping wasn't the fastest but when I got the phone holder it was as described. Easy to put together and it works grear.

November 5, 2021
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Reply from Joytutus

Dear Charles Duncan, glad to know you are happy with the product. We are improving the shipping service to fasten the delivery. Your kind support is a huge motivation to us.

Rated 4 out of 5 stars

broken product received but was sent a new one quickly

My cup holder/ cell phone holder came broken. I want a new one or my money back!

After incident above they sent me a new one with no charge or question. Just sent them a picture of the broken item. Great customer service!

October 26, 2021
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Reply from Joytutus

Dear Ann Herbert, we are sorry for the issue. Could you kindly provide your order number for us to have a check?

Rated 4 out of 5 stars

It was good but it just took a long…

It was good but it just took a long time to get the product

October 25, 2021
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Reply from Joytutus

Dear friend:
Thanks for your positive feedback!!
Your kindness will be great encouragement for us to do it better in the future. 

Rated 4 out of 5 stars

The unit continued to fall apart where…

The unit continued to fall apart where the base screwed into the bottom of the cup holder part. Everytime i used it my cell phone would drop to the floor out of my reach because the base would work its way loose! I bought some epoxy clear glue and glued it together and have yet to try it out. I've updated this review since glueing the pieces together. It has worked great without any problems.

October 19, 2021
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Reply from Joytutus

Dear Mark Boyle, sorry that the product didn't meet your expectations. Could you kindly provide the photos for us to have a check?

Rated 1 out of 5 stars

For all the promises it made onlineNot quite what I expected

For all the promises it made online, it doesn’t seem to work exactly as it says. Brake lights work and tail lights. Rear bed light doesn’t work

October 14, 2021
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Reply from Joytutus

Dear Tony R, sorry that the product didn't meet your expectations. We have taken your review as important feedback to improve the quality asap. Our customer service has also helped solve the issue. Thanks for your kind support.

Rated 5 out of 5 stars

Great little device

Great little device. Make my commute much more comfortable.

October 13, 2021
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Reply from Joytutus

Thanks for your great support of our product. In the coming days, we will continue to work hard to present you with perfect product and better services. Have a nice day!

Rated 4 out of 5 stars

Just got them

Just got them. A little slow on delivery but with the way of the world right now that is probably to be expected.

October 13, 2021
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Reply from Joytutus

Thanks for your great support of our product. In the coming days, we will continue to work hard to present you with perfect product and better services. Have a nice day!

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