JSM GroupReviews 

2
TrustScore 3 out of 5

3.0

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Contact info

  • Mutton Lane 15-17, EN6 3AZ, Potters Bar, United Kingdom

  • jsmgroup.com

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Line managers not required to deal with emotional distress from direct reports

When employees display feelings of emotional distress to line managers it is not the company standard that the line managers should respond with empathic communication to further understand why, and therefore may affect work. Rather direct communication directing them to contact EAP or Human Resources is considered to be the acceptable process. HR then directed to other support networks. No feedback required to be sought by Line Managers. This can have the effect of negatively affecting the working relationship going forward.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best Support Yet

My name is Emmanuel. I am a new Engineer at JSM Group, as a fibre splicer.

I wanted to take a moment to write my review and appreciation for Aaron Brown a Recruitment Advisor.

First of all, I want to say a big thank you to Aaron for his outstanding efforts in helping me secure this job. When he came across my CV, it really stood out to him. He was impressed by my qualifications and skills that much he replied as soon as he saw it.

Aaron's professionalism and valuable advice were instrumental in guiding me through the application process. He made it easy for me to talk to him and provided helpful insights. Not only that, but he also went above and beyond to assist me, showing his belief in my abilities and providing motivation along the way.

I truly appreciate everything Aaron has done for me, and I’ll forever be grateful for his support. 🙌

October 13, 2023
Unprompted review

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