JTK Removals Manchester Reviews 379

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, hard work, and friendly demeanor, often highlighting their efficiency and careful handling of belongings. Many appreciate the excellent service, noting how the team goes above and beyond to make the moving process smooth and stress-free, even in challenging situations. The pricing is also frequently mentioned as fair and transparent, offering good value for the quality of service provided. However, some people mentioned issues with unexpected additional costs, specifically an instance where a higher fee was demanded on moving day due to unforeseen circumstances like steps at the new property, despite an initial quote being provided.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's efficiency,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Price

Clients share positive opinions on price, praising clear communication and transparent pricing with no hidden... See more

Product

Customers consistently note positive experiences with product handling. Reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason is very professional and hard working. Arrived on time, helped remove two shed loads that had been sat in the garden for weeks, so isn't afraid to get stuck in and get his hands dirty. Definit... See more

Company replied

Rated 5 out of 5 stars

Jason has been an incredible help with my move from Manchester to Birmingham. I was fortunate to have his son join us as well, and together they made the entire process so much easier. Their support,... See more

Company replied

Rated 5 out of 5 stars

Right from the point of contacting jason at JTK he responded very quickly and gave me advice and tips for my job. I needed a full house removal my belongings were going in storage. He asked a send a... See more

Company replied

Rated 5 out of 5 stars

I would like to say a very big thank you to JTK Removals. My mum, an elderly lady living on her own, was due to move house yesterday (Friday 12.12.25) when her original removal company let her dow... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Moving and Storage Service
  4. Van Rental Agency

Written by the company

We are a Manchester Based company specializing in House/ Office Moves/ Removals/ Furniture assembly / dismantling. Schedule Your Move with us today. We strive to be in constant communication with our customers until the job is done. To get a free quote, to arrange your movers, or if you have questions or special requests, just drop us a line. We look forward to serving you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great and very friendly

Great and very friendly, helpful.

December 7, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

Quick and reliable

Really efficient. Great communication.

December 1, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

We sincerely appreciate your positive feedback and recommendation. We are pleased to hear that Jason and our team were able to provide prompt and efficient assistance. At JTK Removals, our commitment is to professionalism and ensuring a seamless relocation experience. Thank you for your valued support; we anticipate the opportunity to serve you again.

— The JTK Removals Team

Rated 5 out of 5 stars

A great mover

I've used JTK every time I've moved over the last ten years and they're amazing every time. No job is too big, no item too awkward.

They go above and beyond every single time. And the price is always great

December 1, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

Excellent Service

Jason is very professional and hard working. Arrived on time, helped remove two shed loads that had been sat in the garden for weeks, so isn't afraid to get stuck in and get his hands dirty.
Definitely would recommend this company and will definitely be using them again.

November 12, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

We sincerely appreciate your positive feedback and recommendation. We are pleased to hear that Jason and our team were able to provide prompt and efficient assistance. At JTK Removals, our commitment is to professionalism and ensuring a seamless relocation experience. Thank you for your valued support; we anticipate the opportunity to serve you again.

— The JTK Removals Team

Rated 5 out of 5 stars

5 star service

The removal team was excellent
Very polite
Took great care with the furniture
Would highly recommend
They took all the stress out of moving
Fantastic 5 star service

October 30, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

10/10 Recommend

These guys helped me move all of my things into a new flat yesterday and it was the smoothest process! Super helpful, super efficient and very communicative. Would definitely recommend.

October 27, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Dealt with a great guy called Jason who…

Dealt with a great guy called Jason who really helped us our with our move. Was really professional from start to finish and would definitely recommend.

October 27, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

Jason and his team were absolutely…

Jason and his team were absolutely brilliant. Unbelievably hard working, didn’t stop for 6 hours, not even have a break. Were very calm and guided us through a stressful day. Even dismantled some furniture that we don’t realise wouldn’t go down the stairs.

Such a pleasure having a team like this just take care of everything when you have so much else going on.

Worth every penny.

October 21, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 1 out of 5 stars

Our moving day turned into a nightmare

Our moving day turned into a nightmare. We went with Jason even though his quote was higher because he promised to be flexible and professional. Sadly, that’s not how it turned out.

Once we got to the new place, he suddenly demanded £400 more, saying he hadn’t realised there were steps at the property. We were basically cornered — either pay or risk not having our belongings unloaded. It was such an awful position to be put in.

It’s really shaken my trust, and I’d hate for anyone else to go through the same. Please be careful if you’re considering using this mover.

October 13, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Dear Kami and family.


Since our initial interaction, your primary focus has been on negotiating the terms of our proposal.

Several matters require clarification.

On the day of packing, the team arrived at 10:30 AM. In each room we entered, both you and your partner expressed a preference to personally pack your belongings.

Subsequently, we proceeded to transport the packed boxes downstairs and then meticulously wrapped all furniture items to optimize efficiency on the moving day.

On the scheduled moving day, a team of five individuals arrived with two Luton vans precisely at noon and worked continuously for 10.5 hours, completing four runs in total.

It is important to note that Kami did not disclose the presence of two flights of stairs (each exceeding 10 steep steps) at the new property, nor the parking restrictions applicable to our company vans.

I will gladly solicit feedback from Adam and his partner, the new proprietors of your former property, as your departure, driven by an unwillingness to incur additional expenses for supplementary vehicles to ensure a timely exit, resulted in significant disruption.

Given the substantial volume of over 75 fully loaded boxes, an American fridge freezer, a marble-top table, a super king-size bed (each exceeding 150kg), and numerous additional furniture items, all requiring transport up two flights of stairs, our team will expend significant effort. Our pricing reflects this demanding scope of work.

It is important to note that Kami has not provided any feedback regarding the quality of our work or the effort invested in facilitating his expedited relocation.

The client requested same-day sofa disposal, which we agreed to accommodate. However, due to a high volume of work that day, I was unable to provide a direct quotation for this service.

We shook hands, and the team wished you and your family well, especially with the arrival of your newborn baby.

Kami promptly wired the additional £400 the following day, without any undue pressure or coercion.

We provided a quote of £100 for the disposal of all cardboard and packing materials, which the client subsequently demanded be provided at no charge.

Regrettably, Kami subsequently threatened to damage our reputation over this matter, but we maintained our position and declined the disposal assignment.


I will caution all service providers to be vigilant regarding these two individuals..


We remain committed to delivering an exceptional moving experience to all our clients, a commitment consistently affirmed by our customer testimonials.
Much love
-Team JTK.

Rated 1 out of 5 stars

Be careful! 20% increase to the price for no reason

Jason quoted us £1,800 for our move, which was already higher than other quotes, but he offered flexibility around our completion date. While we had done most of the packing ourselves and he and his team only spent about two hours moving boxes, on the day of the move he demanded an extra £400 because there were a few steps at the new house which he hadn’t factored in. This was more than a 20% increase on the original quote.

We had no real choice but to agree, as he effectively held our belongings hostage until we accepted the additional payment. After I made the payment, he also changed his mind about disposing of a sofa, which he had previously agreed to include in the price.

Be very careful if you are using this company. I am submitting a case to my bank, as I’m not sure he would have agreed to offload our items had I refused to pay the extra charge.

October 14, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Dear Kami and family.


Since our initial interaction, your primary focus has been on negotiating the terms of our proposal.

Several matters require clarification.

On the day of packing, the team arrived at 10:30 AM. In each room we entered, both you and your partner expressed a preference to personally pack your belongings.

Subsequently, we proceeded to transport the packed boxes downstairs and then meticulously wrapped all furniture items to optimize efficiency on the moving day.

On the scheduled moving day, a team of five individuals arrived with two Luton vans precisely at noon and worked continuously for 10.5 hours, completing four runs in total.

It is important to note that Kami did not disclose the presence of two flights of stairs (each exceeding 10 steep steps) at the new property, nor the parking restrictions applicable to our company vans.

I will gladly solicit feedback from Adam and his partner, the new proprietors of your former property, as your departure, driven by an unwillingness to incur additional expenses for supplementary vehicles to ensure a timely exit, resulted in significant disruption.

Given the substantial volume of over 75 fully loaded boxes, an American fridge freezer, a marble-top table, a super king-size bed (each exceeding 150kg), and numerous additional furniture items, all requiring transport up two flights of stairs, our team will expend significant effort. Our pricing reflects this demanding scope of work.

It is important to note that Kami has not provided any feedback regarding the quality of our work or the effort invested in facilitating his expedited relocation.

The client requested same-day sofa disposal, which we agreed to accommodate. However, due to a high volume of work that day, I was unable to provide a direct quotation for this service.

We shook hands, and the team wished you and your family well, especially with the arrival of your newborn baby.

Kami promptly wired the additional £400 the following day, without any undue pressure or coercion.

We provided a quote of £100 for the disposal of all cardboard and packing materials, which the client subsequently demanded be provided at no charge.

Regrettably, Kami subsequently threatened to damage our reputation over this matter, but we maintained our position and declined the disposal assignment.


I will caution all service providers to be vigilant regarding these two individuals..


We remain committed to delivering an exceptional moving experience to all our clients, a commitment consistently affirmed by our customer testimonials.
Much love
-Team JTK.

Rated 5 out of 5 stars

Amal and akshay are 10/10…

Amal and akshay were the team I worked with. Excellent as always. I’ve used them 3 times now. They never cause any issues, they are hygienic and they don’t smell of smoke! (Past experience is that a lot of movers do!!) they did the work they were meant to, and even helped my parents move some heavy furniture around the house. They never say no and never cause an issue, and never huff and puff at their job. Honestly excellent. Can’t recommend them enough. They were even polite enough to remove shoes in the house when taking furniture.

October 12, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

Very professional

Very professional, kind, he helped and made sure everything was secure and was very friendly and kind

October 6, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words and recommendation! 🙌
We’re glad Jason and the team could assist you on short notice and get the job done efficiently. At JTK Removals, we pride ourselves on professionalism and making every move stress-free. We truly appreciate your support and look forward to helping you again in the future!

— Team JTK Removals 🚛

Rated 5 out of 5 stars

Prompt respond

Prompt respond, immediate approach and friendly team, Thanks so much

October 5, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Short notice/tight squeeze move handled brilliantly

Needed to book a relatively short notice move and Jason and his team had the best online reviews with many praising how efficient and friendly they were. We spoke over WhatsApp and he was able to book me in for the day I requested, and was upfront with me about the potential for some of my furniture needing to be dismantled (which would add extra time/cost). The team arrived a little late (about 25 mins), but I was notified about this prior to their booked arrival time. Absolutely stress free loading and unloading, with friendly/helpful movers and they even drove me up to the new property in the van. Unfortunately my sofa wouldn’t fit (but they gave it 3 goes!) and neither would my large ikea bookcase. After a number of tries with the bookcase, they agreed to disassemble and fit back together. I was pleased that this was presented as an option prior to the move so that I knew they could do this/what I would be spending. Overall a fantastic experience. Will definitely be using them in future and would highly recommend to anyone.

October 4, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. punctual, careful, and very efficient. Prices were fair and transparent, with no hidden fees. Would definitely use again and recommend to anyone needing a reliable moving company.

October 3, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

3rd time using Jason and his team

3rd time using Jason and his team. What I like most is how efficient they are, polite and patient. They were late getting to me but Jason advised me before they might be due to the job before me, and was available for updates the morning of. Very happy with the team again. Thank you!

September 30, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Fantastic service delivered well.

October 1, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Manchester to Birmingham

Jason has been an incredible help with my move from Manchester to Birmingham. I was fortunate to have his son join us as well, and together they made the entire process so much easier. Their support, hard work, and positive attitude turned what could have been a stressful day into a smooth and stress-free experience. I truly appreciate their help and couldn’t have asked for better assistance.

July 30, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. Value for time & money is excellent. Jayson was there personally to ensure a hassle free service. Would highly recommend JTK.

September 13, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

Rated 5 out of 5 stars

This was our second time booking JTK…

This was our second time booking JTK Removals and they did a really good job and are really good and efficient in their work. Highly recommended. 👏

September 9, 2025
Unprompted review
JTK Removals Manchester logo

Reply from JTK Removals Manchester

Thank you so much for your kind words! 😊
We're thrilled to hear that we could make your move easier and stress-free. At JTK Removals, we always aim to handle everything so you don't have to lift a finger. Your support and recommendation mean the world to us! 💛
Wishing you all the best in your new space – and we’re always here if you need us again!

— Team JTK 🚛✨

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