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The Jubilee Mint Reviews 

335
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, making interactions pleasant. Many people highlight the excellent service, noting the efficiency and ease of their overall experience. Consumers are also very happy with the product quality and the prompt delivery of their orders, which often arrive well-packaged and faster than anticipated. However, some customers also noted that products occasionally did not meet expectations, such as items being gold-plated instead of solid gold or smaller than anticipated. A few other people also felt that sales interactions could be persistent or overly chatty, sometimes extending conversations beyond what was desired.

What people talk about most

Product

Clients share positive opinions on product, with many expressing happiness with their coin purchases and... See more

Staff

Consumers find staff to be positive, often describing them as helpful, polite, and knowledgeable. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its friendliness, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

People report positive experiences with their orders, frequently highlighting quick delivery times. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a Very good young man who knows what I like to collect and rings me up when something's comes in that he thinks will interest me. Everything i have bought from you has been beautiful and my... See more

Company replied

Rated 5 out of 5 stars

I called after seeing a TV advert for a commemorative coin and spoke to Charlie. Charlie was friendly and helpful - he mentioned the other options available in the range. My order was received quickly... See more

Company replied

Rated 5 out of 5 stars

I phoned to place an order, delivery promised in two weeks, coin delivered five days later. Phone staff are always helpful and purchases well wrapped to avoid damage

Company replied

Rated 5 out of 5 stars

Something went wrong this time around. I ordered a set of 3 small solid gold coins with different crts. But the big gold coin was not solid gold. It was just gold plated! I immediately contacted the... See more

Company replied


Company details

  1. Coin Dealer
  2. Collectibles Store

Written by the company

The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(335)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear William,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Quick delivery and good customer…

Quick delivery and good customer service when buying and no Quible money back guarrantee thank you for a great experience

October 18, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Gary,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Quality Coins

I have been a customer of Jubilee Mint for several years, they have always given me a superb customer experience. The coins are exquisite and good value for money. The website is easy to use and delivery is swift

October 20, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear N. Elliott,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Aftersales

Their aftersale service is excellent.

October 16, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Gwen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Titanic Golden Moment

Great service.
Polite, helpful, talked to help me understand some things. I think he was excited for me.
Made me feel great about the whole process.
I'm extremely happy about my coins. They're awesome.
Thankyou

October 7, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Daniel,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

started buying some gold Soverign…

started buying some gold Soverign coins, great support and speedy delivery

October 10, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Martin,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Great service

Great service, easy to talk too and deal with.
Would have liked confirmation of when it was being delivered

October 13, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear David,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

It was good purchase 5 star 🌟 delivery…

It was good purchase 5 star 🌟 delivery nice staff to chat to

October 10, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Carl,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

The staff where great

The staff i dealt with where most courteous, helpful, knowledgeable, and friendly, what more can I say 😀 No complaints whatsoever just great 👌

October 2, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Douglas,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

That was a very rare coin

That was a very rare coin, in prefect condition, a great addition to my most enviable collection, thanks for that.

September 24, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Hugh,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Great service with very fair prices.

September 13, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Bryan,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

So easy to sit at home and speak with…

So easy to sit at home and speak with sales staff on phone
Today received new coins to add to our collection
Delighted with quality has always. Thank you Jubilee Mint

September 12, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Donna,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

quick and easy order,and delivery.thank…

quick and easy order,and delivery.thank you

September 8, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Jean,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Excellent service

September 2, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Derek,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

I phoned to place an order

I phoned to place an order, delivery promised in two weeks, coin delivered five days later.
Phone staff are always helpful and purchases well wrapped to avoid damage

September 5, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Lucy,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Excellent Service.

August 6, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 4 out of 5 stars

Jubilee Mint are a very professional…

Jubilee Mint are a very professional company and give good customer friendly service

September 4, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Trevor,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Brian,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

26p gold coin

Easy to order, polite and easy to talk to.

August 21, 2025
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Glyn,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Excellent speedy service.

Excellent speedy service.

August 27, 2025
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Gary,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

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