JUDE | LLOW Reviews 

290
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, describing the trainers as well-made, stylish, and versatile. Many appreciate the premium feel and unique designs, often noting superior leather quality. Exceptional customer service is frequently highlighted, with staff going the extra mile to assist, offering quick communication and personalized support. However, some customers noted concerns about product durability, with reports of glue separating or trainers losing shape quickly. A few also found sizing inconsistent, sometimes requiring exchanges. Additionally, a small portion experienced delivery issues, including unreceived products and unresponsive customer service.

What people talk about most

Product

Customers had positive experiences with product, praising the amazing quality, style, and comfort of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the trainers as stunning, well-made,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and quick communication.... See more

Service

People report positive experiences with service, often describing it as friendly, quick, and unbelievable.... See more

Customer service

Clients share positive opinions on customer service, with many describing it as heroic, friendly, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... See more

Rated 5 out of 5 stars

Superb company. Superb shoes. I’ve spoken to the owner via social media a few times and he always goes above and beyond to get me the right shoes the next day. I recently spoke to him again about some... See more

Rated 5 out of 5 stars

Received my black Nico trainers this morning and all I’m going to say is you need to get onto Jude Llow. They fit like a glove, quality is top tier. Was hesitant at first but I kept seeing them on spo... See more

Rated 5 out of 5 stars

Professional company run by top people, quality of the products is very high along with comfort. Delivery was next day and all packaged with extra places and dust bags. Highly recommend and think the... See more


Company details

  1. Clothing Store

Written by the company

A luxury footwear brand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(290)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wife got me some trainers

Wife got me some trainers, they were a bit big and wanted to exchange, was happy to exchange and always available with one off sizes of trainers at good value, hoping for the Trents to make a return soon lol, lovely trainers 👊

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

100% will buy again and again.

100% will buy again and again.

Customer service is very hit and miss now days with most people ordering online, I can confidently say that I have had the best experience ever with Jonny.

Initially put an incorrect address, he personally reached out to check whether it was right or not - saving me the hassle of having the travel to collect them from a previous address, then secondly notifies me of a small mark on one of the trainers (that I could barely see) just to check if they were ok.

Quality 10/10
Customer service 10/10

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Five star

Ordered a pair of trainers but needed to exchange for a bigger size. Reached out on Instagram and got a really quick, helpful response. As soon as I sent proof of return, they shipped the new size straight away. Great service and the quality is spot on. Would definitely order again.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I’ve had a few pairs of trainers bought from Jude Llow and have never been disappointed. Quality is 10/10, husband says they’re comfy from the start, true to size, communication from customer service is always super quick.
What’s not to love…

July 5, 2025
Rated 5 out of 5 stars

Unreal.

Customer for life now. Have tried arigato, Arne and cleens and none of them compare in relation to quality or service.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Jude Llow producing the goods again

Jude Llow producing the goods again! Ordered another 2 pairs, this time over to the UAE with no issues and fast shipping. Always get compliments on them. Will definitely be adding more to the collection, cheers!

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable quality and design

I have had 2 pairs of different trainers both are of exceptional quality.
They outweigh any designer trainers I’ve had in terms of their silhouette!
They are so comfortable and I would definitely recommend them to anyone after a smart trainer.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

This company…

This company….
Superb comms via what’s app!

Received my Nicos weds and unfortunately slightly too big!
I what’s appd their cx team and they told be to bob back in the post and they would resend a smaller size to arrive next day!

And as promised all went to plan and I now have them for my event tomorrow!

I love good service and highly recommend these guys not just for that but amazing quality product also!

Keep it up guys

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Top Top service

Top Top service, first time buyer and I'll definitely be back this month to build up collection, ordered them on Friday after 2pm and they arrived 11:13am Saturday morning 👌👌

April 26, 2025
Unprompted review

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