Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... See more
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Review summary
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Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I... See more
Shipped quickly, came before it was expected which was amazing! Products worked fantastically, even better than I was expecting them too. The only thing I am not to happy with is the prices, in which... See more
10 out of 10 RECOMMEND!! I could not find my favorite disposable vape ANYWHERE near me. JuiceFly not only had what I wanted, but reasonably priced and product arrived three days earlier than expect... See more
Company details
Written by the company
Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.
Contact info
10725 Jefferson Blvd, 90230, Culver City, United States
- 310-802-9687
- support@juicefly.com
- juicefly.com
4.3
Excellent
453 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 month
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Bad experience for returning customer and seems their shipping partner is not doing thier job
Upon ordering my first order it went very well with fast east coast delivery (within in 3 buisness days) Have ordered for my second time and its seems that either the jokes on me or there delivery service currently using is having problems. My order have been stuck in the same city now with no movement for 6 days. So I reached out to customer service got the the run around for a day so finally got in touch with manager. So they processed another order of the same at no charge and so far the order still has no movement from point of origin. Don't know what's going on but to me it seems the company does great on first time buyers of thier products and every order after this they give you the run around not a happy returning customer and at the point to ask for full refund including shipping costs!
November 15, 2024
Unprompted review
Reply from Juicefly Vape Delivery
Hello Ryan, thank you for your review and feedback. We apologize if your orders have been delayed by our shipping carrier, especially when you are new to ordering with us. I too would be frustrated if I placed an order for the first time with a company and never get any reassurance or clarity about the status of the order. Please know that not every shipment towards the east coast will be ultra quick and we do not guarantee extremely quick shipments as carrier delays are out of our control, which is why in our shipping policy it does state average transit times may take up to 10 business days. The order we reshipped for you was delivered successfully today according to your tracking number. Please let us know if you have any questions or concerns and as always, my team and I are always happy to help as best as we can. We appreciate all feedback and we want the best for our customers at all times. I hope I was helpful.
Best,
Amir M.
JFLY Manager
I am very pleased with these vapes and…
I am very pleased with these vapes and this company. My last order came so quickly, I was shocked. One of the items I ordered was out, and I received a call within 10 minutes of me placing the order so that it could be replaced and get mailed. I appreciate the quickness and care you show with your customers!! Also tried the Oxbar for the first time, and loved it!
October 22, 2024
Unprompted review
Well stocked and speedy delivery!!
September 30, 2024
Reply from Juicefly Vape Delivery
We’re glad we could be of service, Sandra! We look forward to serving you again soon!
Reply from Juicefly Vape Delivery
Thanks for the kind words, Heidi! We appreciate your support!
Reply from Juicefly Vape Delivery
Thank you so much for your loyalty and trust! We're happy to hear that we’ve been able to meet your needs. Your best interest is always at the heart of what we do, and we’re so grateful to have customers like you.
Great first experience
I have only just placed my first order and within minutes a customer service rep, Ahmad, messaged me with a question about my order. He was polite friendly and very helpful. I can only hope I enjoy the products as much as the service. I only gave it 4 stars, as I haven't recieved it yet, but so far I am impressed.
October 2, 2024
Unprompted review
Reply from Juicefly Vape Delivery
Thank you for sharing your experience! We're so glad to hear that Ahmad was able to assist you promptly and make a good impression. We always strive to provide excellent service. We hope you loved our products just as much and that we can earn that fifth star! Thanks again for choosing us, and we’re here if you need anything else!
These guys work fast
These guys work fast. My order gets shipped just hours after I place my orders. I glad I found this company. The owner is friendly and respectful. I don't usually spend time putting reviews online but I think you'll appreciate this and find this info useful.
October 1, 2024
Reply from Juicefly Vape Delivery
We're happy to hear that you’re pleased with our fast shipping and friendly service. It means a lot that you took the time to share your experience, and we’re glad you found us. If you ever need anything, feel free to reach out!
Great customer service
Ordering was simple and quick. I got ann immediate response and great customer service/help from Ahmad.
I also got a tracking number within the hour of me order. Overall 10/10.
October 1, 2024
Unprompted review
Reply from Juicefly Vape Delivery
Thanks for the great review, Andrew! We're happy to hear that ordering was easy. We appreciate your 10/10 and look forward to helping you again.
Always have the newest vapes and my…
Always have the newest vapes and my favorite flavors. I spend hours in my town riding around trying to find what I am looking for. They are also very fast and efficient on their orders and shipping them out to their customers. I will continue to be a loyal customer with them!
September 27, 2024
Unprompted review
Lucanna Farms CBD Gummies
gummies in step with day is a superb place to begin. Always comply with the dosage tips furnished by means of Lucanna Farms and seek advice from a healthcare provider if you have any questions or issues, in particular in case you are new to CBD or taking different medicines.
August 4, 2024
Unprompted review
First time using this website for…
First time using this website for ordering vapes I live in Boston Ma and I have to say the shipping process was very fast packaging was very nice as well definitely will order here again
August 1, 2024
Unprompted review
First time using this website for…
First time using this website for ordering vapes I live in Boston Ma and I have to say the shipping process was very fast packaging was very nice as well definitely will order here again.
June 28, 2024
Unprompted review
Top service
Top service. Solid business. Same day delivery. Great customer service! Highly recommend. Big shout out to Ahmad - thank you!
June 13, 2024
Unprompted review
The best service
The quality of service was fast and reliable. The driver was very polite and on time. I did not expect service to be as fast as it was and I’m very pleased with the product and how it was packaged. Thank you I will be ordering more from juice fly.
June 1, 2024
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