I've been ordering from juicemate for few years,I do only buy the liquid vape which they do deals on all the time,I've never had a problem with my orders so far so good.they get delivered come within... See more
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The vape liquid is ok but does burn rather fast, and the bottles no longer have a good 'soft' spot to aid squeezing...... can only suggest that Quality Control is lacking, I'll be looking else where... See more
Company replied
Further to the order of a juice mate (two) 19 days ago. I'm still waiting on the delivery of my order. Or indeed a response to my many emails. Requesting advice as to a delivery date or detail... See more
Company replied
as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered,... See more
Company replied
Company details
Written by the company
Family-run online vape shop in the UK, stocking a wide range of juices and hardware at great prices. Shop with confidence.
Contact info
3 Sinclair Way, Prescot Business Park, L34 1QL, Prescot, United Kingdom
- hello@juicemate.co.uk
- juicemate.co.uk
Breach of guidelines
Ordered 6 days ago and still hasn’t…
Ordered 6 days ago and still hasn’t arrived even though it says 1-3days postage , emailed twice asking for tracking information and no response
August 27, 2024
Unprompted review
I’ve made an order for 2 vapes and they haven’t arrived
I’ve made an order for 2 vapes on the 17 of July order 6602 and I have the order on shop and it has said ready to ship for 2 days so I’m confused wether it’s a app problem or I’ve been scammed and I’ve emailed hellojuicematec.uk with the pictures of the order and hopefully I get a response or I will be filing a fraud claim and getting my money back and the email on this review is slightly altered because your not alowed emails in reviews
July 19, 2024
Unprompted review
Great to deal with,delivery turnaround…
Great to deal with,delivery turnaround could be improved though
June 24, 2024
my order did not arrive.
March 25, 2024
Absolutely rubbish I ordered next day…
Absolutely rubbish I ordered next day delivery and I haven’t gotten my parcel and it says it was delivered. So I got in contact with customer service about getting a refund and they haven’t responded to me. They pretty much robbed me of my money. Would not recommend ordering from here.
March 10, 2024
Unprompted review
Long delivery
It's been 3 weeks and still haven't received my order. - No response to emails.
February 27, 2024
Unprompted review
Long delivery time
Very discrete with the packaging but took over a week to get here and has happened multiple times even though it says it would take 3 days to deliver. Apart from that it good.
February 1, 2024
Unprompted review
10/10
10/10, great vape and painless process for payment and delivery. quick postage, very happy!!! defo using again
January 5, 2024
Unprompted review
Good variety of products,good customer…
Good variety of products,good customer service delivery took a while but cant fault you guys on that as it’s down to Royal Mail and not the company
January 2, 2024
Unprompted review
quick delivery good vape
December 4, 2023
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