Juice Plus+ Reviews 3,711

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I started using the juice plus products back in September 2024 when I really needed something to change in my health, I am a busy nurse and mum of 2 who was drinking a lot of coffee to survive, consta... See more

Company replied

Rated 5 out of 5 stars

I have tried so many products for Menopause, where they ticked some of the symptoms off the list they didn't tick everyone, until I used Juice plus, also i had weight to lose. I lost 3 stone in 5 m... See more

Company replied

Rated 1 out of 5 stars

Be careful! You pay - they take your money and you do not receive your order. They do not reply to emails or answer the phone. Before you order - think whether you would be happy to pay money for noth... See more

Company replied

Rated 5 out of 5 stars

I've been taking Juice Plus capsules for 8 years. They're an amazing supplement even though I have a pretty good diet, I know these keep me topped up. Let's face it, who doesn't need a few extra frui... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fruits Wholesaler

Written by the company

Juice Plus+ products make healthy living easier by helping you bridge the gap between what you should eat – and what you do eat – every day. Every Juice Plus+ product delivers concentrated plant-based nutrition that is as unprocessed and as close to nature as possible.


Contact info

  • Crescent Drive 140, 38017, Collierville, United Kingdom

  • juiceplus.com

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Robbing, thieving, cowboys

Stay well away.
Products aren't healthy and are full of sugars. But this is a pyramid scheme. My wife has spent a fortune over the past couple of years before finally realising that it's just a money making scam. She emailed them and told them she didn't want any more orders, yet still recieved her next order. She spoke to them again and they apologised and said she'd have a refund within 3 to 10 days. 2 months later, and several emails, no refund but another email saying next order on the way.
Credit card company notified and told to cancel any attempt for money from juice plus and trading standards notified and sent copies of emails.
Complete cowboys just out to rip people off.
Stay well away

August 9, 2025
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Dear Steve,

Thank you for taking the time to share your feedback with us.

We are genuinely sorry to hear that you did not have a positive experience with us, and we want to assure you that we take your concerns very seriously.

At Juice Plus+ we place utmost importance on the quality and safety of our products. We maintain a strong commitment to working closely with our ingredient suppliers and manufacturers to ensure that we consistently meet our rigorous standards.

At Juice Plus+ we are committed to providing top-notch service to all our customers, and it's disheartening to learn that we fell short of your expectations. Your feedback provides us with valuable insights into areas where we can improve, and we are already taking steps to address the issues you've raised.

We would like to make things right and regain your trust. If you are willing, please ask your wife to reach out to our customer service team at customercare.emea@juiceplus.com so that we can further investigate your specific case and work towards a resolution. Your satisfaction is of utmost importance to us, and we are committed to making improvements based on your feedback.

Once again, please accept our sincerest apologies for any inconvenience or frustration you may have experienced during your interaction with us. Your feedback helps us become better, and we hope to have the opportunity to serve you again in the future and provide you with the excellent service you deserve.

Warm regards,

Your Juice Plus+ Team

Rated 1 out of 5 stars

AVOID AVOID AVOID !!!!

AVOID AVOID AVOID !!!!
First time I bought direct from juiceplus.com (UK) And they haven’t posted for two weeks and no explanation and I requested then cancel my order and issue refund and received this reply back :
Thank you for contacting Juice Plus+ regarding order JP06-372884.

We are writing to inform you that your order is currently on hold due to inconsistencies that require verification.

Regarding your request to cancel your subscription and issue a refund, we kindly ask for your patience until we can complete our internal checks.

We will update you as soon as the verification process is complete.

Kind regards,

Ana
Customer Care Team
3rd Floor, Waterfront, Manbre Road,
W6 9RU, Hammersmith, London

September 13, 2025
Unprompted review
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Reply from Juice Plus+

Dear Gulshan,

Thank you for taking the time to share your feedback with us.

We are genuinely sorry to hear that you did not have a positive experience with us, and we want to assure you that we take your concerns very seriously.

At Juice Plus+ we are committed to providing top-notch service to all our customers, and it's disheartening to learn that we fell short of your expectations. Your feedback provides us with valuable insights into areas where we can improve, and we are already taking steps to address the issues you've raised.

Once again, please accept our sincerest apologies for any inconvenience or frustration you may have experienced during your interaction with us.

Warm regards,

Your Juice Plus+ Team

Rated 5 out of 5 stars

Don't buy off this company there's no…

Don't buy off this company there's no way of cancelling on the website and they've taken 2 payments out of my account when I rang up to cancel and I've proof i sent a full box back and they are saying I've only sent afew sachets back, I will not buy from them again

September 11, 2025
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Dear Rachel,

Thank you for sharing your feedback. We are sorry to hear about your experience and understand your concerns.

We recommend reaching out to our Customer Care team for further assistance regarding your order and return: customercare.emea@juiceplus.com. They will be able to review your case and provide support.

Warm regards,
Your Juice Plus+ Team

Rated 5 out of 5 stars

Great product and aided with my kidney…

Great product and aided with my kidney disease and management of high blood pressure during pregnancy. If it agrees with you it’s a treat. I can’t take the purple and it makes me go toilet but I do take fruit and veg. Only down side is it is pricey

August 21, 2025
Unprompted review
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Reply from Juice Plus+

Dear Zhane,

Thank you for sharing your experience with Juice Plus+. We are truly pleased to hear that our products have been a positive support for you, and we value your feedback about your preferences and observations.

We also appreciate your comments regarding pricing, which we will be sure to pass along internally as we continuously review ways to improve our offering for our customers.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

whole juiceplus company is a trash

whole juiceplus company is a trash ! couldn’t ship my order and not even issued refund !

September 7, 2025
Unprompted review
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Reply from Juice Plus+

Dear Valeria,

We are sorry to hear about your experience. This is certainly not the level of service we aim to provide, and we understand your frustration.

To assist you further and resolve the matter, we kindly ask you to reach out to our Customer Care team at customercare.emea@juiceplus.com with your order details. They will be happy to look into this for you.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

Not suitable for breastfeeding!!!!

I bought juice plus capsules and luminate. I was hoping to boost the nutrient quality of my breastmilk as well as beat the brain fog.

After having 1 sachet of luminate I noticed a drop in milk supply, it didn’t say anywhere not suitable for breastfeeding but I did some research and it has sage in which is known to inhibit lactation!! Shocking.

I also felt funny about continuing with the capsules after this so I contacted the company for a return label to send the unopened products back. They messed me around for 2 months asking for proof of who I am because the email address I used when ordering, I no longer had access to and they used GDPR as an excuse (for a return label with no personal info on it). They made me send a pic of my driving licence and then when I finally sorted this, they refused to let me return because it was past the cut off date.

They then told me I am prohibited from selling my products on eBay. A joke. I won’t buy them again and I wouldn’t recommend them because the products are dodgy and the customer service is lacking. I will be selling on eBay if I can’t return.

September 1, 2025
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Dear Claire,

Thank you for sharing your experience with us. We are very sorry to hear about the concerns you’ve had regarding both the product and your interaction with us. Please know that customer wellbeing is very important to us, and we take all feedback of this nature seriously.

To ensure your case is fully reviewed, we kindly encourage you to reach out to our Customer Care team at customercare.emea@juiceplus.com. They will be able to look into your concerns in more detail and provide direct support.

Warm regards,
Your Juice Plus+ Team

Rated 2 out of 5 stars

Do not recommend

Customer service is fine, and you can reach them by phone. However, product quality is poor. Nothing healthy about these products. High in sugar and filler/unheathy ingredients. I highly suspect many reviews are from brand ambassadors/sellers of the company.

August 30, 2025
Unprompted review
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Reply from Juice Plus+

Hi Valerie,

Thank you for sharing your experience with Juice Plus. We’re sorry to hear it hasn’t been what you hoped for. Our products are made with carefully selected, high-quality ingredients and are enjoyed by many around the world, but we recognize that everyone’s experience can be different. We truly appreciate your feedback.

Warm regards,
Your Juice Plus Team

Rated 1 out of 5 stars

Products are great

Products are great. It's a sinking company because there prices are far to high. If they lowered them more people would be able to afford them and they would have a bigger customer base. I love the passion fruit protein but the price is ridiculous.

August 26, 2024
Unprompted review
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Reply from Juice Plus+

Dear Jamie,

Thank you for your feedback and for sharing your positive experience with our products. We truly value hearing what our customers enjoy.

We also appreciate your comments regarding pricing. Please know that we continuously review our products and services to provide the best possible balance of quality and value. Feedback such as yours helps us in this process.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

Do not use if allergic to beetroot or cherry

Juice+ Performance Shake may not be for you if you have a beneficial relationship with mushroom supplements, dark, leafy vegetables and ever had any kind of even absolutely minimal adverse reaction to beetroot and cherry. Do not use this product!
I went through hell and back after taking the Performance Shake, recommended dosage, for 3-4 days. I had three flares after the initial allergic reaction, two of these severe and worsened by bread and exercise, including elevated blood pressure, tinnitus, and swelling of tongue and throat. I have never been allergic to any bread, but it causes adverse reactions with beetroot and cherry. I had to spend 1 hour from 3 am-4 am walking to get the blood pressure under control. I never had a food allergy that I would know about, only some very minor heating from other red herbs (goji berries and chinese dates) that didn't include any elevated BP or swelling. I was told as a child to stay away from beetroot and have no clue why. The people saying that were scientists, still it is many decades later now. I regret to say this, but there is something in this shake that doesn't add up.

July 21, 2025
Unprompted review
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Reply from Juice Plus+

Hi Maria,

Thank you for taking the time to share your experience. We’re very sorry to hear that you had a negative reaction, and we understand how upsetting that must have been. Your feedback is important to us, and we take situations like this seriously.

Please reach out to our customer care team at CustomerTP@juiceplus.com with your order information so we can look into this further and provide support.
We appreciate you bringing this to our attention.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

SCAM

Don’t buy they rip you off totally you pay up first then you never receive the boxes you have paid for a complete RIP OFF STSY AWAY SCAM

June 26, 2025
Unprompted review
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Reply from Juice Plus+

Hi Jennie,

We're sorry to hear this has been your experience with Juice Plus. Please send us a direct message to CustomerTP@juiceplus.com with your subscription details (name on the order, mailing address, email address, and phone number) so we can investigate and assist you right away. Thank you for your patience, and we appreciate the opportunity to address your situation.

Warm regards,
Your Juice Plus Team

Rated 1 out of 5 stars

Incredible Product, Appalling Customer Service

Incredible Product, Appalling Customer Service

Firstly, I want to be clear that this review is in no way a reflection of the actual Juice Plus+ product itself. I have been taking the Berry Blend, the Fruit Blend, and the Vegetable Blend for the past two years, and I truly believe they are little miracle capsules. Since incorporating them into my daily routine, my health has improved immeasurably. In that time, I’ve only had one cold, and that was after close contact with someone who was very contagious. Generally speaking, my immune system and overall wellbeing have benefited tenfold since starting this regimen.

The issue, however, lies with customer service-or rather, the lack thereof.

Despite being on a regular four-month subscription (which is otherwise fine), I consistently find myself running out of the product before the next batch arrives. This has happened multiple times, suggesting a problem with the dispatch timing. When I attempted to raise this with customer service, I was met with what I can only describe as indifference.

The so-called customer service seems to be outsourced to a third party who clearly have no allegiance to Juice Plus+ or understanding of its values. They are dismissive, disinterested, and appear to have no motivation to assist or retain loyal customers. In my most recent call, when I explained my concerns and mentioned I wished to cancel my subscription, I was simply told: “Okay, it’s cancelled.” No effort to understand my dissatisfaction, no apology, no attempt to resolve the issue-just a robotic response and that was the end of the conversation.

After two years of being a dedicated customer and experiencing such poor treatment, I’ve now made the decision to try an alternative product. It’s deeply disappointing because I genuinely believe in the efficacy of Juice Plus+ and had hoped to remain a customer for many years to come.

To those at Juice Plus+ who may read this: your product is fantastic, but your customer service is letting you down badly. I strongly urge you to reconsider how you support your UK customer base. Employing a UK-based customer care team, directly connected to your company and invested in your mission, would go a long way. At present, your customer support feels completely detached and unprofessional.

If you want to retain long-term customers, they need to feel heard, valued, and respected. At the very least, a simple expression of empathy would be a good start.

June 4, 2025
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Hi Beth,

Thank you so much for your kind words about our products — we truly appreciate your support. We’re very sorry to hear about your recent experience with our customer service team. Please know that your satisfaction is incredibly important to us, and we’re committed to supporting loyal customers like you.

We completely understand your frustration and will be sure to pass along your feedback regarding the need for UK-based support. In the meantime, we’d love the opportunity to make things right.

Please reach out to us directly at CustomerTP@juiceplus.com, and we’ll do our best to find a positive solution for you.

Warmly,
Your Juice Plus Team

Rated 1 out of 5 stars

Bad customer service I ordered my juice…

Was asked to contact then by email 6 days again in which have done cause they wanted to reslove the issue quickly and I still haven't heard back from them. First time to ever order and will be the last.Bad customer service I ordered my juice plus on the 4th of April they arrived on the 10th April,when opening my parcel there was someone else involved details inside so wasn't really sure if the parcel was mine. NOT EVER GOOD WITH DATA PROTECTION.I'm emailed them on the 10th April about this and it took them until the 25th Apri to reply only for them to write.
We apologise for this. Kindly note, we havent had any complaints regarding your invoice.This could mean that nobody have received yours. So asked to return the parcel then had to wait another 4 days for someone to get back to me with a return address in which I was then outside my time fame with Kalrna. But returned the parcel as I didn't want the item send it to the address they give me which was to DHL a delivery company. When parcel was try to be delivered no one there and card left. So rang Royal mail and they told me that there was nothing I could do without the card and that the parcel had be with them for 16 days and the I would have to ring the Juiceplus about it did that got someone that didn't understand what I was saying and that it wasn't up to them to go and collect parcel. Now I have to paid the money for a item I don't even have customer service is bad. You would like to think a big company like this would have a business place instead of getting them delivered to a delivery company.

April 4, 2025
Unprompted review
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Reply from Juice Plus+

Hi Lisa,

We're sorry to hear that this was your experience with our customer service team. Customer satisfaction is extremely important to us, and we want to resolve this issue as quickly as possible. Please send us a direct message to CustomerTP@juiceplus.com with your order details (name on the order, ship to address, email address, phone number and order number) so we can investigate and assist you right away. We appreciate your patience and the opportunity to address your situation.

Warm regards,
Your Juice Plus Team

Rated 5 out of 5 stars

EXCELLENT PRODUCTS

EXCELLENT PRODUCTS
I started taking these products 6 months ago. The fruit, vegetable, berries and omega capsules, my energy, my sleep quality, no aches or pains in body, my husband has been taking them also and he feels the same he was diagnosed with Spongy pores in his toes, pain was insane, now nothing. I then tried the Complete and Control for weight loss. Look at my photos on my FB page. A game changer for us. When i got results i started sharing the products with my clients for there acne and rosacea in particular. Results dont lie look at my page Sharon Noonan (Aesthetics ) Great product. Non negotiable

January 2, 2025
Unprompted review
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Reply from Juice Plus+

Dear Sharon,

Thank you very much for taking the time to share your experience. We’re delighted to hear that you and your husband have experienced positive results with the Juice Plus+ products. We’re pleased to learn our products have been beneficial for both of you.

We also appreciate your passion in sharing your journey and your trust in our products. Your continued support means a lot to us.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

Does nothing don't waste your money!

Does nothing don't waste your money!! Diet and bit of walking all you need!! It's advertised everyday all day on tik tok...my mother use to say anything that has to be advertised a lot It's not selling!! Download the NHS APP calorie count that is FREE!! it works great 👍

April 2, 2025
Unprompted review
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Reply from Juice Plus+

Dear Maureen,

Thank you for sharing your thoughts with us. We appreciate your perspective and understand that everyone’s health journey is unique. Juice Plus+ offers a range of products designed to complement a healthy lifestyle, and many of our customers find value in using them alongside balanced nutrition and exercise.

If you have any questions or need further information about our products, please feel free to contact our Customer Care team at: customercare.emea@juiceplus.com.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

No good if you have stomach conditions …

This is not a good product to take if you have any stomach conditions, gives you explosive wind and diarrhoea, told that it shouldn't happen but I only took 3 sachets as felt so ill, I wouldn't recommend this, costs too much and they won't refund you if not satisfied as they should do as i cannot take this, waste of money 😔

February 20, 2025
Unprompted review
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Reply from Juice Plus+

Dear Tracy,

Thank you for sharing your experience. We regret to hear that our product did not suit you. Customer safety and satisfaction are important to us, and we understand that individual reactions can vary.

If you have concerns or wish to discuss your experience further, please contact our Customer Care team at customercare.emea@juiceplus.com. They will be happy to assist you.

Warm regards,
Your Juice Plus+ Team

Rated 2 out of 5 stars

Great vitamins — but a frustrating and exhausting customer service experienceI genuinely liked the Juice Plus…

I genuinely liked the Juice Plus vitamins — the product itself is great and I was happy to try it once. However, my overall experience has been incredibly frustrating.

I signed up for a one-time order, paid it off in four installments, and made it very clear that I did not want to continue with a subscription. Despite this, I’ve now been hit with multiple payment demands — including one for an order I never placed or received. Most recently, I received a letter from a collection agency asking for €175, completely out of the blue.

The worst part is that I’ve spent over a year trying to cancel my account and get in touch with customer service — I’ve sent countless emails with hardly any response. The one time I did get a reply, I was told the issue was resolved. But clearly, it wasn’t.

It’s such a shame, because the product itself is good — but the lack of transparency, poor communication, and ongoing billing issues have made this a stressful experience I would never want to repeat.

May 14, 2025
Unprompted review
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Reply from Juice Plus+

Dear Ghada,

Thank you for sharing your feedback with us. We are pleased to hear you liked the product itself. However, we regret the challenges you have experienced regarding your account and communications with Customer Care.

We take these matters seriously and encourage you to contact our Customer Care team directly at customercare.emea@juiceplus.com so they can investigate your situation thoroughly and provide assistance.

Thank you for your patience and understanding.

Warm regards,
Your Juice Plus+ Team

Rated 1 out of 5 stars

It’s a pyramid scheme

It’s a pyramid scheme. Note how sellers spend as much time trying to recruit other women to sell the products as they do actually selling it themselves. Sellers are very forceful as they are desperate due to being hundreds of pounds out of pocket. One of the ‘marketing directors’ openly jokes about ripping people off and taking money from gullible girls who think they’ll make money. If Juice Plus was a good product, it wouldn’t be being sold on Facebook.

May 12, 2025
Unprompted review
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Reply from Juice Plus+

Dear Claire,

Thank you for sharing your feedback. We appreciate all perspectives and take every comment seriously. Juice Plus+ is committed to offering quality products and supporting our community with integrity. If you have any specific concerns or questions, please do not hesitate to contact our Customer Care team at customercare.emea@juiceplus.com for assistance.

Warm regards,
Your Juice Plus+ Team

Rated 5 out of 5 stars

Life with Juiceplus.

Hi. I am a representative of Juiceplus. I started taking the products since November 2023. I had been on antidepressant tablets since 2013. Things got worse around Covid time. My doctor upped my dosage. I was like a zombie. My daughter was taking the products so introduced them to me. I followed the guide line of the recommended dosage. These products changed my life. I came off the antidepressant tablets with the help of my doctor within 3 months of taking the capsules. This is why I joined the business. Both my granddaughters are on the Fruit and Veg capsules. One for her skin, which is so much better and the other for her digestion. The benefits go well beyond the price you put on your health. I have never had any problem with customer service. It may take time to get through on the phone but you can leave you number and they phone you back. There is also email. I will never be without Juiceplus. x

May 4, 2025
Unprompted review
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Reply from Juice Plus+

Hi May,

Thank you so much for your kind words and for sharing your Juice Plus story with us! We're grateful to have you as both a loyal customer and a passionate representative of the brand.

Warmly,
Your Juice Plus Team

Rated 1 out of 5 stars

Awful product

Awful product, does absolutely nothing. It’s all a waste of money. I wouldn’t recommend to anyone. I have used this product and even after the 1st day I knew it wasn’t going to be what they claim it to be. It’s all about money making for them. I persevered and still no results as stated all over TikTok. I have requested a refund on the bases of false advertising. I have issued a refund request and it is being ignored. I will take this further, and I will use my platform to ensure others are aware of my situation.

April 10, 2025
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Hi Sian,

We’re sorry to hear that this was your experience with Juice Plus. Our products are crafted with quality ingredients and trusted by customers around the world. We know that everyone’s journey is unique, and we value your feedback.

Warm regards,
Your Juice Plus Team

Rated 1 out of 5 stars

I was using the Juice Plus products but…

I was using the Juice Plus products but stopped last August (2024) and they are still trying to take payments and now threatening me with legal action for something i cancelled, I thought it was all finished as I hadn’t heard anything from them until a couple of months ago when they keep trying to take money out my bank!!! The customer services are very unhelpful and just keep saying I need to pay it!! Terrible company

August 24, 2024
Unprompted review
Juice Plus+ logo

Reply from Juice Plus+

Hi there,

We're sorry to hear this has been your experience with Juice Plus. Please send us a direct message to CustomerTP@juiceplus.com with your subscription details (name on the order, mailing address, email address, and phone number) so we can investigate and assist you right away. Thank you for your patience, and we appreciate the opportunity to address your situation.

Warm regards,
Your Juice Plus Team

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