While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been using them for over 5 years brilliant service .. now a complete sham.. sent out rank odyssey black.. 10 emails and numerous calls no response what so ever ! Who ever has taken them over is useles... See more

Rated 1 out of 5 stars

This is the worst business I’ve ever dealt with. They sent me the wrong order worth less than half of what I paid for, and even included expired vape juice. They'll never answer calls or reply to emai... See more

Rated 5 out of 5 stars

Always top notch and super speedy service. My latest order was placed, packaged and shipped within 1hr 10mins, and delivered next day. Less than 24hrs between ordering and delivery! Great range of pro... See more

Rated 1 out of 5 stars

Brilliant service when they had a shop in daventry, since having to order online it’s been very hit & miss. Very rarely does next day delivery ever happen and you have to contact them to chase them... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

UK's cheapest premium eliquid from just £0.79 per 10ml. Free Next Day Delivery on orders over £20.00


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would Shop Again

Wanted some batteries, they had the batteries I wanted at a reasonable price. Postage was free, wasn't super fast, but wasn't slow. Had an issue with my order and customer service were fast and helpful.

February 27, 2023
Unprompted review
Rated 1 out of 5 stars

Won't recommend this service

Won't recommend this service! I have ordered e liquid and device..It meant to be next day delivery..Item didn't arrived and there were no updates, so I have reached customer service, and they have told me they had no items in stock?? hold on what?? Item is on the website for customers to order, and once the order is placed, you telling your customer something is not in stock? .The guy from C/S advised that my parcel would arrive the next day..it arrived and guess what?? The main item is missing! Again, there is no communication to say if I am happy with an incomplete order or if this item will be dispatched, etc!!! What the point to send an incomplete order and not updating your customers?? will never use this website at all!

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn’t use the Daventry branch still…

Wouldn’t use the Daventry branch still waiting 3 weeks later for a refund due to apparent till issues and could give a cash refund due to paying by card the first time I went in, second time couldn’t give cash refund due to have no money in the till. Avoid at all cost as not protected on your purchase. One of the staff is ok but one lad doesn’t know what customer service is.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

You won’t be disappointed!

I really can’t think how these guys could be any better. I only order from Juicy Vapes now. They are ultra-fast, very efficient, and if you’re lucky they throw in a few freebies (always appreciated, so I can try out a new flavour.

Ordering to dispatch is the quickest I’ve ever known. Whenever I order, I get the email to say it’s on its way in between 30 minutes and 2 hours. Only once has it ever taken as long as 2 hours. The orders arrive next day, well packaged.

The choice of vape juice on their site is huge, as well as carrying a stock of hardware and spares. I won’t go anywhere else now. The prices are competitive, and often they have some discounted lines. Another great opportunity to try a new flavour.

Keep up the good work, guys!

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

The UK’s best

My absolute go to for e liquid. Great value on daily use Vapes and a great selection of premium liquids too. Top quality customer service, quick delivery times and often get free samples to try. You just can’t go wrong with these guys.

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

A very good company

A very good company. Deliveries quick, but I did have to wait until Wednesday when I ordered Saturday. Usually a very good experience, either ordering or vaping

September 9, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look