Juli Living Reviews 

That was the worst rental experience I've ever had. The company "juli living" I rented the apartment from was really unprofessional and unfair. I did a full, thorough cleaning before moving out, but they claimed there were cleaning issues that were really silly and not true.

I even offered to fix the so-called problems myself, but they refused and insisted on using their partner cleaning company. In the end, they charged me for four hours of cleaning for things that could’ve easily been cleaned in less than an hour.
I'm still following up this case through the Consumer Rights Organization to help stop this kind of unfair treatment in the future.

Avoid them if you can — totally unfair and dishonest.

Not so much to say except 😉 it was fantastic comunication with Juliliving.
Every time we had some questions and we had a lot of them , they were there for us.
Sending us offers of available rentals, with price that match our budget was very helpfull
We would like to say thank you for helping us in search for new home and a very very BIG THANK YOU goes to Mark Østergaard Langhoff who really did a good job .
Very calmed, inteligent and responsible person who was there with us all the time .
We Wish you all the best in future .

5 start experience.
I rented a apartment in Hillerod with Juli living.
I did it all by the phone/email, and my move in to Denmark is now much more stress free thanks to Juli Living, and particularly Mark Langhoff!
Mark was 5 starts and have a lot of patience and dedication to my process.
Much appreciated 👏

This is THE WORST management company AND customer service I have ever experienced in my life. I swear, DO NOT RESPOND TO THIS POST AND DO YOUR JOB. Pick up the phone and call me back AND respond to our outstanding emails and issues from DECEMBER AND to our portal posts. Our unit was a disaster upon move in, we were promised a new door as it had literal PISS on it and was beat up to high hell. The front door is no longer working. We will get 100% of our deposit back due to the filth we had to clean on our own and for all the issues ongoing.

They do not communicate. They are terrible. They do not care. I live at the residence in Copenhagen with them and it has been nothing but terrible from them. Untimely, terrible communication.

Also what’s funny is that they respond to trust pilot messages with all of this “we work so hard etc etc” but they haven’t responded to my actual issues submitted before this. Any time I’ve needed help from them it’s taken literal months.

The rental process with Juliliving is consistently smooth and efficient. Their agents are always accessible and provide clear answers to our clients' questions. Our previous collaborations have consistently been successful.

We appreciate their professionalism and will continue to recommend them as one of our preferred providers for apartment rentals in Copenhagen

Montaña Hernández
Bienvenido a Copenhague

Posted a 1 star review of our experiences thus far. One month later, Juli Living acknowledged the review and promised to improve. I send them a weekly reminder that they have not acted on or acknowledged our dispute. I have absolutely zero faith that they will do anything to improve. They have all the power and can get away with practically anything. It is despicably greedy.

Also - for anyone who cares to do deeper research, Juli Living is actually controlled by another company called Newsec. All financial decisions are made by Newsec and dictated to Juli Living. They have an even worse rating if you can believe it.

Move in process has so far been without issues, which is expected.

Thanks alots to Mark Østergaard Langhoff, for your best customer service.

Hej , I am really satisfied with Michala’s involvement, she has done a great job . Very professional approach and excellent customer care unlike many other real estate agents I previously got in touch .

Searching for an apartment in Copenhagen is quite challenging, as the market moves fast and many rental companies don’t offer much time or useful information. However, Juli Living has been a great help during my search.

Lucia, in particular, has provided me with valuable information and guidance, making the process much easier. Unlike many others, she takes the time to assist and answer questions. I am still searching for my new home, but I appreciate the continuous support I receive from Juli Living.

Thank you, Juli Living, for your help! 😊

Prompt response on time.

What a great guy Mark is, if you are lucky enough to have him as your contact at Juli Living. He is very fast with answering any questions, very polite and most importantly very helpful in every respect. He doesn't dress anything up, just gets to the point and I found him to be honest with all the answers to my questions.
I can highly recommend Mark at Juli Living when searching for your new home.

Very bad and unprofessional support. Arrogant email replies. We entered the apartment and the dishwasher was full with water from day 1. We asked for help but they told us to call Siemens, we called Siemens and from there they were angry because we as renters are calling and not the agency the owner, they also told us if we call and someone come we should pay for something that we didn’t even touch… We wrote again email and they told us as we mentioned you should do the same thing and after they ghosted us…

In the end I fixed myself the dishwasher because through pipes installation someone forgot to open the pipe so the water was not flowing. Opened the pipe from where the water was leaking and that open and close part fell off and we saw what the problem was.

They lie you destroyed their house and take your deposit and want even more. I lived in Kloverparken in Vallensbaek for 4 months only. I paid 2 months deposit. After moving out they told me I destroyed their apartment, even tho I left it like new. In total they want to take 50 000 dkk from me. We need to fight for our rights and do not let them do whatever they want. Please guys contact your lawyer! Do not let them steal your money.

Hi,
We have lived in one of their buildings in Hedehusene nærheden from February 2022 until July 2024. We were living at the 2nd floor and last year in the summer, when we were in vacation ( luckily ), the metal bottom of the upper balcony ( from 3rd floor ) fell in our balcony ( giving the fact that the building was new ) and just by luck, because we were away, nothing happened but it could've been a tragedy if we were at home and our 3 year old daughter would've played outside on the balcony like she usually did. They had people dropping in our balcony, fixing the upper bottom metal without us being home and if it weren't for our neighbors who informed us about what happened we wouldn't even know nothing about it since they haven't given us any information.
Now, we've moved out from the apartment 13 weeks ago and didn't get any report about the moving, no information about our deposit and still waiting for some information after already emailing them a bunch of times about this issue .
Very bad experience overall, I don't recommend being a tenant with them.

Mark Langhoff was incredibly helpful in my search for an apartment in Hillerød. After struggling to find a 3-room apartment in good condition, I contacted Mark about a 2-room option. He quickly arranged a viewing and also informed me about a 3-room apartment that would soon be available. I was able to see both apartments the same day, and I received the contract for the 3-room place the next day.

The entire experience was smooth, professional, and stress-free. The development is brand new, and Juli Living uses high-quality materials and appliances, which only added to the overall satisfaction.

I highly recommend Mark Langhoff and Juli Living for anyone in search of a great apartment.

Their response time if something goes wrong is terrible. The customer service responds at reasonable times but if you need another person to come over and fix something or do something (no matter how quick or easy it is), it can take weeks or even months. I have been waiting for a simple change on the name of the mailbox for 4+ months now, since I moved in. In other cases, for more urgent matters, I had to reach out multiple times, on a daily basis, and even then it usually takes weeks. It's truly atrocious.

We had an amazing experience with the whole process. Mark was very open and helpful in guiding us through every step.