Julyliebe Reviews 

48
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a hearts dress from Julie Liebe. The colours are vibrant and it instantly lifts my mood. It is a fun dress. I wore it for the first time to Eric Idle's one man show "Always look on the bright... See more

Rated 1 out of 5 stars

I really loved my suite when it deliverd. But onfurtunately it was completely dammaged after two times of wearing. I reached out to the costumeservice in every way. Unfortunately i never received an a... See more

Rated 5 out of 5 stars

i live in a world where my colleagues typically dress in black, brown, gray and beige. although my work is serious, i can't dress like i'm going to a funeral. i recently purchased pink Julyliebe pants... See more

Rated 5 out of 5 stars

Absolutely adore the “Dreamy Wardrobe” dress I purchased and have worn it more than a dozen times already, and there has yet to be a time I don’t receive a compliment on it. Everything from the servic... See more

Company details

  1. Clothing Store

Written by the company

Unforgettable, Head-Turning Designs: Our garments are not just clothes; they are a statement and a form of self-expression. With bold, eye-catching designs that turn heads wherever you go, we ensure that you'll always be noticed and remembered. Your style should be as unique as you are, and our fashion is designed to help you stand out and make a lasting impression.


Contact info

4.2

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(48)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have never received such bad service…

I have never received such bad service or dealt with such arrogance. I bought a blazer and was very excited to receive it.

When it arrived it was completely creased, there was a stain on the sleave, the fabric didn’t fit in the pattern where sown together, and there was visible stitching on the sleave.

If this was a cheap buy I would’ve just lived with it but they are very expensive so I really expected quality.

I was upset and wrote to them but was met with arrogance all the way. They just kept saying it never happens - but it did!!!

When they received the blazer return they disagreed with my complaint 😳 they must be BLIND!!! So they refunded me but charged me for shipping.

Worst clothing company ever!!!! I wish I could attach the photos I took so everyone could see the disgustingly bad quality they charge a fortune for.

And just for the record - they lie in their reply. I did not demand an immediate resolution, I just wanted some sort of reaction that tjey were sorry - but they just kept arrogantly claiming ‘That never happens with us’. And a downright lie that the faults were not there - I have the pictures to prove it!

June 18, 2024
Unprompted review
Julyliebe logo

Reply from Julyliebe

We were expecting a review from you because of the way you have treated us throughout this process.

We understand your frustration regarding the problems you mentioned. However, we would like to clarify a few points. Our policy requires that we inspect the returned item to accurately verify and resolve any issues. We communicated this to you and asked you to return the package to us for evaluation, but you demanded an immediate resolution before we had a chance to examine the blazer. We have made this clear to you so many times, but you have refused to accept that we first had to review the garment to find out what the problem was.

One of your complaints was that the pattern was not perfectly aligned. Our garments are designed with large prints, and aligning these prints all the way around, especially on fitted garments such as blazers, is a significant waste of fabric. As a company committed to sustainability, our goal is to minimize waste while still offering unique and stylish garments. this is shows in all of our products photos.

Our intention was to make sure we handled your claim correctly, which required seeing the actual item, but communicating with you was impossible and at the end you started calling me arrogant when I told you what the process was like.
Upon receiving the blazer, we realized that some of your concerns were not as you described them. Nonetheless, we issued a refund for the blazer but did deduct the return shipping cost as per our return policy.

Rated 5 out of 5 stars

An Awesome Brand New Find! Love! Love! Love!

What made my experience great? Seeing fun, loud, dog pants for starters! I admit, at first, I thought, I wonder how long it will take to receive these pants…(I did pay for expedited shipping) but to say that I was shocked when I received an email, THE SAME DAY that my pants were already on their way blew my mind.

They arrived today, and the material is beautiful, they are not too long, they are fun and I just can’t wait to do a bit more shopping at Julyliebe! I even received a personal note thanking me for supporting a small business - as a small business owner myself, I love it when companies do little things like this. It is the little gestures like this which will keep me coming back and paying a bit more for quality and to support small businesses!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

I love my suit!!

I love my suit!!! Because of my job I like to wear unique outfits and every time I wear my colorful suit I get a lot of compliments ❤️ I didn't know if they deliver to my country, but they helped me with my questions. I will definitely get more pieces soon!

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

July Liebe forever

I've been a fan for years and I always get compliments on the uniqueness of my style when wearing July Liebe. The most fun part is that we are expats and on the move every three years. Every single country appreciates July Liebe. I even wore the Hearts Suit to a formal military event, as I am a pacifist and everyone loved it! Some colors amongst the grey tones in life!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

I love colours and I am a dog-and cat…

I love colours and I am a dog-and cat Momma, and when I saw the print I knew I had to have a skirt of each. I also like to support small independent brands.
Fit and quality are exactly like in the pictures. Friendly and fast shipping service.
PS: I am always open to new dog-and cat print skirts or dresses!

April 29, 2024
Unprompted review
Rated 2 out of 5 stars

Sunmarked jacket - fabric with marks

I bought a jacket I’ve been eyeing for quite some time but thought was too expensive - so when it came on stock-sale half price I jumped at the chance to buy it - with no notes of damage to the clothes.
First of all the package was demolished on arrival and open in several places (the jacket had gotten a very tiny bit dirty) so a little bit annoying but nothing I couldn’t fix luckily.
Sadly the jacket has sunmarks - clearly it has been folded for a long time and the fabric has taken damage leaving white makes on the blue fabric.

If I would have payed full price I would really have been disappointed. I’ll keep the jacket, but I won’t come back for another piece.

April 5, 2024
Unprompted review
Julyliebe logo

Reply from Julyliebe

We're sorry to hear about your experience with the jacket you purchased. It's unfortunate that the jacket had sunmarks, but please note that as described, samples may have minor imperfections.

Your feedback is valuable to us, and we regret that you didn't reach out out us, ask about the sample or the condition of it before leaving a review. We would have been happy to assist you and address your concerns. We hope you'll consider giving us another chance in the future.

Rated 1 out of 5 stars

WARNING to anyone ordering to UK - £100 Customs charge - AVOID!

Warning to anyone ordering to UK - You will get hit by a £100 customs charge. I felt like this was not clear when ordering - had never heard of such a thing. I emailed them to find out more and they said to refer to their terms on their website - where in VERY small writing it says you may incur a charge. The jacket itself was over £250 and I could not afford to pay anything extra. I was anxious to spend so much on a jacket, and thought I had checked over the legitimacy of the company before parting with such a lot of money. Parcelforce said they would return my item if I didnt pay the customs charge and then Julyliebe would refund me. When I checked in again a whole month later to see if it had been returned they sent me a delivery note saying it had been delivered on 22nd February. It had not. The image is not my house and quite frankly it looked fake. I never received my jacket and have wasted so much energy and time trying to get a refund which they refuse to pay out. Very very unhappy. £250 lost and no jacket to show for it. Would deffo avoid or be better at reading any small print when ordering to wherever you are.

February 17, 2024
Unprompted review
Julyliebe logo

Reply from Julyliebe

Hi Sara!
We are sorry for your bad experience, but we think it is very unfair and a lie. You have purchased from our store where we clearly specify in Shipping under the heading "International orders - customs duties" and I quote "International orders (shipments outside the EU) may be subject to customs duties, taxes or fees once the order reaches its destination country. Unfortunately, we do not cover the cost of import duties and taxes and therefore every customer has to assume responsibility for these potential additional costs". You did not want to pay the tax and refused the delivery. Then customs had to process it and send it back to us. This takes time which does not depend on us, but on German and UK customs. On April 17th you have received your refund. I hope other customers can also read this answer to know the truth of your irresponsible review.

Rated 4 out of 5 stars

Lovely clothes with nice touches and…

Lovely clothes with nice touches and designs that will put a smile on your and others' faces :)
Beware though if you're ordering from the UK, you might get a massive VAT and customs bill once it reaches the shipping company on the UK side. Please read the small print on Julyliebe's website.
Very happy with the items despite the initial heart attack!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

One of my favourite clothing brand

I bought 3 dresses and one sweater a couple of months ago. I absolutely love all 4 pieces and my goal is to buy one of each and every dress they got. Even if the dresses (that I bought) have long sleeves, it’s not warm due to high quality fabric (breathable without being see through).
I throughly love this brand, it mirrors my personality and how I want to present myself *don’t get me started about all compliments I get*

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

I've bought from them several times and…

I've bought from them several times and they quality of their garments are amazing! Shipping to the US from Germany was surprisingly fast for a small business especially during their sample sale when they were getting a lot of orders out.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful garments

Beautiful garments. I’ve ordered three pieces and I love all of them. The little details, design and patterns are beautiful. Customer service is great and they truly care for their customers.

May 19, 2023
Unprompted review
Show reviews in all languages. (48 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look