Jumpflex Trampolines Reviews 

706
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more

Rated 5 out of 5 stars

Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more

Rated 5 out of 5 stars

Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more

Rated 4 out of 5 stars

Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more

Company details

  1. Outdoor Sports Store
  2. Children's Toys Store
  3. Toy and Game Manufacturer

About Jumpflex Trampolines

Written by the company

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

706 reviews

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4.6

All reviews

(706)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best customer service!

Once again an easy, friendly and seamless experience with Jumpflex. No matter who you deal with they’re friendly and quick to resolve what is needed. Appreciate customer service at this standard, thank you!

September 5, 2022
Rated 5 out of 5 stars

Includes everyone in the Trampoline fun!

The Jumpslide is the perfect addition to our Jumpflex tramp, which is already much loved by our family. It has solved the problem of the toddler getting stuck on the tramp and has given him a new source of fun. Ordering was easy and delivery was super fast. Aligning the screws during assembly was challenging but we managed it with my husband's help. Thanks Jumpflex for another great product.

September 1, 2022
Rated 5 out of 5 stars

Awesome

Great product my daughter loves the tramp! We also purchased the shade and slide and these are awesome additions. The shade is a great idea for summer!

August 29, 2022
Rated 5 out of 5 stars

Unbeatable customer service / great product

This is our second purchase with Jumpflex. Our first trampoline was a wonderful part of our family for many years as our girls grew up and moved out of home. Over that time Jumplflex were able to provide spare parts and useful advice to keep the trampoline going in Wellington's harsh, south-coast environment (the trampoline came through unscathed when our neighbours roof came off in a particularly bad southerly). Now that we need a replacement for our younger son, it was an easy decision to go straight back to Jumpflex. Their customer service is unparalleled.

August 25, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. I spoke to a customer service representative to arrange a quote - it was emailed to me less than a minute after I got off the phone call. Ordered the trampoline at about lunchtime on a Tuesday and got a call from Mainfreight at about 10am the following morning that they were at my house with it! I found the assembly instructions excellent and I manage to mainly put the whole 15ft tramp together by myself - only needed about 5 minutes assistance from my 10 year old.

August 23, 2022
Rated 5 out of 5 stars

The service I experiences was just out…

The service I experiences was just out of this world - simply brilliant and how I would expect it from so many others in the market, who don't achieve what JumpFlex do. Very friendly, understanding and accommodating people - a double thumb up from a very happy customer - well done, team!!!

August 23, 2022
Rated 5 out of 5 stars

great service

Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently broken the pole by himself.I called the customer service and quickly ordered a new accessory for fix the broken pole,and also get a free top pole.Thanks very much for your gourous service.

August 22, 2022
Rated 4 out of 5 stars

Great service, easy to deal with

Ordered new trampoline online. Easy fast service. Highly recommend

August 21, 2022
Jumpflex Trampolines logo

Reply from Jumpflex Trampolines

Hi Nicola,

Thank you for taking the time to leave us a review.

We hope your family is loving their new Jumpflex™ trampoline. If you come across any issues at all, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Great service

Great service, I purchased a new net online and it arrived within 2 days and I live rural.Very good price aswell.

August 16, 2022
Rated 5 out of 5 stars

Jumpfkex

Picked up tramp from warehouse. Delt with a nice young girl and also a few chats with one of the directors who was super helpful. Set up tramp last weekend and the kids havent stoped jumping.
Cheers Tim

August 16, 2022

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