Purchased the 10ft trampoline at around 2.30pm monday and it was on my doorstep before 10am the next morning! Have only just managed to assemble it due to the high winds we’ve experienced lately and s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... See more
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... See more
The directions do not tell you to insert the basketball hoop (if purchased). So when it is all assembled, you have to take it apart again, to insert the basketball hoop. The remaining uprights couldn’... See more
Company replied
Company details
About Jumpflex Trampolines
Written by the company
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Contact info
United States
- (866) 305-7238
- hello@jumpflex.com
- jumpflex.com
We have had an amazing experience with…
We have had an amazing experience with Jumpflex Trampolines from purchase a couple of years ago through to having to make a warranty claim and they are quick and responsive. They ship quickly and stand by their warranty 100%.
September 3, 2022
Great customer service
August 26, 2022
Thoughtfully designed!
I love the thought that went into designing this trampoline. It’s been a hit for all our kids. It isn’t an eye sore like most of the traditional trampolines you see on the market. Would recommend spending the money.
September 20, 2022
Quick response to a warranty claim
Quick response to a warranty claim, got my replacement within 1 week.
September 1, 2022
Excellent warranty support
Excellent warranty support. Easy to get in touch with and great customer service! Highly recommend the trampolines and the company!
September 5, 2022
I had some problems with the frame…
I had some problems with the frame breaking at the weld. Jumpflex had prompt, helpful service in supplying a replacement.
August 29, 2022
Awesome product and experience
Super fast shipping. High quality product! We did our due diligence on researching trampolines for our 5 year oldest birthday gift. The Jumpflex by far exceeded all competitors. My daughter LOVES it and we do too. Extra piece of mind with a lifetime warranty.
September 16, 2022
Great customer service
Great customer service. This company stands behind their products 100%
August 25, 2022
Would only buy a trampoline here!
I wouldn't buy a trampoline anywhere else. Best in class when it comes to communication and delivering on what they say they are going to do!
September 5, 2022
Great quality and great customer service
I purchased a 15ft trampoline almost a year ago and we have absolutely loved it. Out of every trampoline we have owned I have by far been pleased with jumpflex quality. Recently our net tore and they were incredibly fast sending not only a replacement net but pole covers as well at no charge to me. If you're looking for a trampoline absolutely go with jumpflex!
May 31, 2022
Customer service A+
Customer service A+
My kids love this trampoline
The videos r impressive with the excavator on their website! It holds a lot!
September 15, 2022
Worth the investment
Great product. the components feel much more sturdy than the ones you get from the big box stores. The design of the netting and support columns is key for little ones. My girls love it and love using the ladder to get on and off the trampoline. So far so good.
August 1, 2022
Extremely fast delivery
Extremely fast delivery! Relatively easy to setup. Hours of fun with no wear or problems.
July 4, 2022
Fun Times.
Easy instructions and available video.
Quality material.
Would recommend to anyone.
September 3, 2022
Great customer service Excellent product and quick to act when…
Excellent product and quick to act when I had a minor issue
September 1, 2022
Great trampoline
Great trampoline, great service. I had a bolt that didn’t work right and asked if they could send me a replacement. They sent me several to ensure I was good for a long time. Great service and the kids love the trampoline….best one I have ever owned.
August 17, 2022
Needed a replacement part
Needed a replacement part. Called and got the best support and service I’ve ever had. What a great company and I’m sure glad I went with Jumpflex!
August 24, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.