Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Asks customers to review

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Replied to 9% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(543)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

Great looking trampoline with the black…

Great looking trampoline with the black poles! Kids love jumping, playing ga-ga ball, and it’s a great teen hangout spot for laying and chatting! Highly recommended as kids love this one better than a previous brand we had.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

I bought this specific trampoline…

I bought this specific trampoline because of the safety, weight capacity, and good reviews including Forbes magazine. Our trampoline was delivered quickly. Easy to assemble. Made with durable and sturdy material. I love the design of the entire thing such as the poles not being against the net rather a bit rounded out. When I spoke to customer service about getting a replacement net, they were quick to reply and quick to satisfy our needs. I feel confident if I ever need anything or have any issues I won’t have any problems communicating with Jumpzylla. 10/10 recommend. We love our trampoline so far , totally worth the price, definitely NOT like the other brand trampolines I’ve jumped on that squeak and rust.

May 20, 2026
Rated 5 out of 5 stars

Buy it!

The trampoline came quickly! Unfortunately, the color we ordered was not what we received, but we were able to reach out and get this resolved. Customer service was very helpful and attentive.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Big Fun

A fun, high-quality backyard addition that will get your kids outside every single day. The 16ft Jumpzylla trampoline delivers. While it comes with a slightly higher price tag than some others, the quality and excellent bounce make it worth every extra penny.

The design of the trampoline immediately gives you peace of mind. The enclosure net feels secure and durable.

Assembly
We turned putting together a 16ft trampoline into a family project. Overall, the process took us about an hour. The instructions were simple enough to follow, though we did hit a couple of minor speed bumps with some initial guesswork on the frame layout. You definitely need at least two sets of hands to handle the tension and bulk of a frame.

Performance & Durability
Performance-wise, it is a massive hit. It provides a great, solid bounce right out of the gate, and you can tell the mat and springs are going to break in and get even better over time. It’s still a bit too early to tell how it will fare against the elements long-term. However, the initial build quality feels heavy-duty and up to the task.

Pros: The kids absolutely love it and have played on it every single day since it went up. The secure enclosure net and excellent spring coverage keep active jumpers safe. Solid, satisfying jump performance.

Cons: It is a bit more expensive than some budget brands on the market. The instructions required a little bit of trial and error at the very beginning.

Final Verdict
The 16ft Jumpzylla is perfect for families looking to maximize their backyard fun without compromising on safety. If you have the space and are willing to invest a little more upfront for better peace of mind and daily physical play, you won't regret putting this in your yard.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I looked at so many trampolines and…

I looked at so many trampolines and this one looked like the best option. We also had a friend that has this trampoline brand and they said it held up well to our crazy Oklahoma weather. We did get some extra anchors per our friend's recommendation and that gave us some more peace of mind in our weather as some reviews said the anchors weren't heavy duty. Other than that, the ladder was an unexpected bonus. We didn't have those growing up! It was easier to put together than we thought it would be. After having it for almost two months, we have nothing negative to say about our experience with it!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Love it so far!! but I do have recommendations

My husband put it together by himself within 2 hiurs while our son was napping.
Definitely safer than the one I jumped on as a kid without a net.. the entrance that zips up could be a bit longer/taller so it’s easier to get in and out for taller/larger people but I also wouldn’t want that to compromise the safety of the trampoline bc it’s for my kids, not me.. But my 3 year old does ask me to jump with him almost every time he gets on. So I do a decent amount of getting on and off.
It would also be nice if jumpzylla had more product offerings, for example, compatible accessories or recommended compatible accessories (ex: basketball hoop, slide exit instead of ladder)

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

I purchased a trampoline in March, and after a bad storm, it needed replacing. I did not purchase warranty, but was offered a nice discount, through customer service, to purchase another. The kids have loved having a trampoline! I would recommend purchasing with this brand because of their customer service alone.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

The Jumpzylla website was very easy to navigate and the promo codes were a great deal as well. When the trampoline arrived the box came beat up from the shipper. The customer support from Jumpzlla is top notch. They are very responsive and willing to help with any issues. The instructions are very easy to follow and the trampoline went together smoothly in about two hours. I have already recommended this company to friends who are in the market for a trampoline for their children.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, shipping was fast. Website is easy to use. Trampoline was a breeze to put together. My 12 year old helped me. Loving the trampoline and Quality so far!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Trampoline fun for all…

I really like this brand of trampoline this is the second one I bought. The first one was a smaller one that the kids had for 5 years but out grew the size so bought them one much bigger. I love how the materials are made stronger than many trampolines. It had great directions on putting it together on steps. You need at least two people just makes it go by faster. One could do it but I’m 50 so me and my son put it together for my grandkids. The safety net is really nice . It does have hold down hooks included but I also added the screw tie downs that I bought separately cause Oklahoma winds are crazy here. I know everyone will enjoy this brand of trampoline when purchased Iike we do.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

So happy with my purchase

So happy with my purchase. We originally purchased a jumpzylla trampoline on Amazon when a storm blew it away and completely ruined it. I thought I’d -try- to reach out and see if they’d accommodate us at all and they did, I was happy with the customer service and pricing and it arrived in like 2 days so that was great. Easy set up and really good quality, now just hoping the stakes and weights keep this one from blowing away lol.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

The trampoline is awesome

The trampoline is awesome! Especially for the price. We looked for an upgrade as the last trampoline was only 10ft. The safety net and trampoline is very sturdy. Perfect for our 7 & 3 year old.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was simple and easy

Ordering was simple and easy. Shipping was fast and arrived undamaged. Putting the trampoline requires more than one person and did take some time to put all together but our children love it. The trampoline is made of quality parts and hopefully will last us a long time.

May 4, 2026
Rated 5 out of 5 stars

15' jumpzylla for the win!

We purchased the 15' Jumpzylla trampoline because it was bigger and a higher quality than the competition. We did a lot of research on trampolines available and decided Jumpzylla was a quality brand that could hold more people!
It did take longer to put together, but we had 4 children excited to assist and we wanted to ensure that it was put together correctly the first time!!!

May 8, 2026
Rated 4 out of 5 stars

Purchased in mid April

Purchased in mid April. One of the boxes were broken at delivery. The contents seemed fine, but the 2 boxes were extremely heavy, making delivering and moving them very difficult. My daughter was able to assemble the trampoline ( with her 10 year olds assistance) in a few hours. She said putting the springs on was the hardest part. The trampoline is well made and seems durable. The stakes to tie it down are inadequate for any kind of strong wind. 2 substantial anchors would be a much better. Just a thought. Our girls have been enjoying it almost everyday weather permitting.

April 30, 2026

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