Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Asks customers to review

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Replied to 9% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(543)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality replacement parts

Bought a new mat for my 5 yr old trampoline that countless teenagers have jumped on. Customer service helped me through the process. Instillation was easy and my kids are back to jumping. The trampoline feels like a new trampoline! Easy and inexpensive.

September 16, 2026
Rated 5 out of 5 stars

Birthday Win

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions. The trampoline was a big hit at their party and has been used daily since. So far we are very happy with the quality.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered…

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter has loved jumping every day!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with this trampoline

I’m very happy with this trampoline! It feels very safe which was important to me. My kids and their friends have a blast on it and I don’t worry about anyone getting hurt or falling. I put it together with one other person in about an hour and a half. Instructions were clear and it was pretty easy to do. The spring pulling tool was a big help! I would definitely buy this brand again and recommend it!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was incredibly easy

Ordering was incredibly easy, product seems to be good quality. I would only critique two things (not enough to knock off a star, because price is very competitive): The ladder doesn't really want to stay in place - nobody has slipped or anything, but the hooks could have some better grip to make it excellent. Also, the net seems preeeeetty sturdy, but not as much as other trampolines I've seen. Should be fine catching children, but older teenagers seem like they could go through it if things got a little crazy. Shouldn't be a problem with my kids, but a thought I had. Otherwise, setup wasn't too difficult, took a little over an hour. Instructions did not include anything about some small wire/clip thing that came with it - no clue what to do with that...

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and durable

The trampoline has held up well over 2 years. A tornado took it flying and landed in the neighbors yard. Only 2 poles were bent out of shape. I was able toorder the needed spare parts. The poles did not arrive with black foam coverings, but when i contacted customer service about my confusion they sent them to me for free!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Nice quality trampoline

Nice quality trampoline! Glad I spent the extra money and got a better quality one. I like the safety of the net. We also love the height from the ground. Even our one year old can climb up the ladder easily.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, clean and safe place for our daughter to have fun during the summer in Arizona!

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased one in April and…

I purchased one in April and unfortunetly got destroyed by the weather and i didn't have a protection plan on it.But we were saving up for the same one and all my 3 kids enjoy using it!We bought another one with the protection plan this time,made sure to anchor it and we are loving it so far!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

We spent alot of time going through…

We spent alot of time going through different kinds of trampolines but came back to Jumpzylla because the price was right at a nice discount during the summer, we couldn't go wrong. Safety was the priority for us. The kids have been enjoying it so far so we'll see how it goes.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Would absolutely buy again

Great product. Kids use it literally everyday including winter in central PA. It held up surprisingly well the weather and usage.

Plus, they actually honored the warranty and sent replacement parts. Then when I said I also needed another part, they just sent it again. Very simple.

After the warranty expired, they even sell parts at a pretty reasonable price with free shipping. I was worried after a few years I’d have to replace the whole thing, instead I can do minor maintenance as needed and the trampoline stays good as new.

September 1, 2026
Rated 5 out of 5 stars

The trampoline came with all the right…

The trampoline came with all the right parts and tools and easy to follow instructions. The curved net poles are a better design than straight poles. The only complaint is that the U stakes are too lightweight to hold down the trampoline in windy areas.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to assemble

Easy to assemble, made well, sturdy and safe. Great delivery nothing was broken.
The kids love it!

August 22, 2026
Unprompted review

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