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See what reviewers are saying

Rated 5 out of 5 stars

I love the quality of the products and the shipment is always fast! Also a big fan of the little trinkets included, especially the stickers <3

Rated 5 out of 5 stars

It took exactly 5/6 days to arrive (I orderd it on Friday) and everything came in good shape nothing broken, two stickers came with it as a gift..? It didn't come to my house though I had to go and ge... See more

Rated 5 out of 5 stars

It has been one of the most enjoyable experiences I’ve ever had with an online store. Their website is really clear and helpful in finding what you’re looking for and the products itself are amaz... See more

Rated 5 out of 5 stars

Simply Amazing I find the website very clear and easy to navigate through. Ordering is super easy, shipping time is very short, overall an amazing company :) I even got a little something extr... See more

Company details

  1. Health and Beauty Shop

Written by the company

Jundo Studios is a Dutch-based Korean Skincare shop that values quality products at affordable prices and strives to provide our customers with personal advice. With our service, we aim to help our customers become the best version of themselves


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was super easy to order

It was super easy to order, when the courrier in France didn't deliver customer service was really quick and helpful. I had a really good experience, would 100% recommend!

July 3, 2023
Rated 5 out of 5 stars

Mistake was corrected perfectly bij Jundo

My order was delivered in Tongeren, Belgium instead of my home place Tilburg (the Netherlands). After I contacted Jundo they sent a new parcel to my home address, which arrived today. I'm happy Jundo corrected the mistake DPD made. So 1 star for DPD, 5 stars for Jundo

June 26, 2023
Jundostudios logo

Reply from Jundostudios

Dear Wenke,

We are sorry to hear your package is not delivered to the correct point. We would like to apologize for the inconvenience you experienced with the delivery of your order.

We are actively working to rectify the situation and ensure that you receive your order as intended. We will contact DPD to see what went wrong and we will try our best to get your package at the right pick up point. We will get in contact with you personally to solve this issue.

However, we value our customers' satisfaction and would have appreciated the chance to make things right for you. So it is sad to see that you left a 1-star review without getting in contact with us first.

We ensure you we are genuine and such mistakes might happen and unfortunately we do not have the control over DPD’s logistics.

Best regards,
Jundo Studios

Rated 5 out of 5 stars

Love the products

The product really do help my skin and I’m so happy that I got my hands on it! It’s really hard to find Korean skincare that ships to my country so I wil definitely be ordering again <3

May 30, 2023
Rated 5 out of 5 stars

Everything was perfect.

The packaging for the products was perfect (made the products fit perfectly) and the products came perfectly intact and visibly new/not used. I would also like to thank you for your handwritten note and the free Beauty of Joseon samples (already used them and loved them). I just started using the two products I bought but I already loved them both, so I will definitely buy again from your shop.
Thank you for everything ❤️

May 30, 2023
Rated 5 out of 5 stars

Amazing

The shipping was very fast and the whole process was very easy and everything arrived perfectly.

May 2, 2023
Rated 3 out of 5 stars

Long delivery time

Sadly, I can't say that I'm satisfied with the service. My address was written incorrectly, so I had to wait a month for my parcel to arrive because it was sorted incorrectly. Otherwise, I'm happy because I got lots of samples!

April 8, 2023
Rated 5 out of 5 stars

Totally recommending

Really good service! They have some cute and trendy stuff on there. Shipping didn’t even take a week. So happy! Even got a mask and some testers ^^

March 24, 2023

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