This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more
Company replied
Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more
Company replied
Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more
Company replied
Company details
- Business Development Service
- Computer Accessories Store
- Online Marketing Agency
- Online Marketplace
- SEO Service
- Software Company
Written by the company
Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!
Contact info
2021 E 5th St, Suite 190, 78702, Austin, United States
- (202) 991-5408
- support@junglescout.com
- junglescout.com
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jungle Scout
Hi Aijaz,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Aimal,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Aimal, and happy Jungle Scouting. :)
Have a great day!
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Good Service!
April 13, 2024
Reply from Jungle Scout
Hi Daim!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Excellent work
April 13, 2024
Reply from Jungle Scout
Hi Faisal,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Jungle scout …
The team at jungle scout are very helpful
And are quick to respond to any queries should you have any while using their software,i highly recommend them if you need tools to help you with your business.
April 8, 2024
Reply from Jungle Scout
Hi Brian,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Brian, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Great Customer Service Team
The customer service team is knowledgeable and always prompt in attending to request. I feel valued as a customer.
April 12, 2024
Reply from Jungle Scout
Hi Ade,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Useful as a tool and super kind and…
Useful as a tool and super kind and fast client support
April 7, 2024
Reply from Jungle Scout
Hi Aroa,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Waiting for Australian market update…
Love the app and the customer service but unfortunately it’s not yet optimised for the Australian market which is my primary market.
April 7, 2024
Reply from Jungle Scout
Hi Waqas!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review. We are looking forward to adding the Australian marketplace in the future!
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
once again Jungle Scout has provided me…
once again Jungle Scout has provided me with fast and efficient service
April 10, 2024
Reply from Jungle Scout
Hi John,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
A wonderful staff who understands what…
A wonderful staff who understands what their customers may require
April 9, 2024
Reply from Jungle Scout
Hi Yahya,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Petar,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Petar, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hey there, Erika!
Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.
Have a wonderful rest of your day, and happy Jungle Scouting. :)
Thanks again, Erika!
Great Customer Support
I reached out to JS Customer Support as I made a mistake in my subscription. They’re quick to respond and I immediately received a full refund. Very efficient! Thank you!
April 7, 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again, and happy Jungle Scouting. :)
Have a great day!
As a customer of Jungle Scout
As a customer of Jungle Scout, I have consistently been impressed by the level of professionalism, expertise, and dedication exhibited by your staff
April 5, 2024
Reply from Jungle Scout
Hi Yasir,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
There are better options out there
There are better options out there, jungle scout themselves are useless with communication and the tools need alot of work.
UPDATE: ive since improved the star rating on this review because Jungle Scout have issued me a full refund now.
April 5, 2024
Unprompted review
Reply from Jungle Scout
Hey Emma!
Thank you for taking the time to leave us a review.
I am very sorry to read that you have not had a good experience with the Jungle Scout tools/Customer Service team. We would love the opportunity to change that!
I have already reached out and refunded you your previously disputed amount, despite no contact or follow up from you. We are a small team and we pride ourselves on having compassion and only need you to reach out to us so we can help you.
When you have the chance, please do send us an email to support@junglescout.com (mailto:support@junglescout.com) so that we can chat further
Thanks again. We look forward to hearing from you.
very helpful very fast and best service
April 3, 2024
Reply from Jungle Scout
Hi Salman,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Five stars for JS support team
The JS support team(Annika) is very supportive and fast.
Thanks
April 3, 2024
Reply from Jungle Scout
Hey there, Maryam!
Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.
Have a wonderful rest of your day and happy Jungle Scouting. :)
PS: I also would recommend joining our exclusive group for Jungle Scout customers!
Check it out here:
jnglsct.com/FBA-Group
Thanks again, Maryam!
Reply from Jungle Scout
Hi Delmas,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Great customer service and a lot of…
Great customer service and a lot of educational material.
March 27, 2024
Reply from Jungle Scout
Hi Bryan,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.