JUNK Rubbish Removal Reviews 

194
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly respectful. Many people highlight the service as extremely efficient, quick, and completed in a timely manner. Reviewers frequently note that teams arrive on time and get jobs done swiftly, often recommending the services to others. However, some customers also noted issues with staff rudeness and a lack of clear communication. A few other people also felt that they had little oversight regarding items taken, leading to dissatisfaction with the service provided.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quality, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as polite, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company 👌 were very professional and friendly with the way they helped me today Thursday. Straight up with Quote and price,and Cory was a good person to interact with.Thanks Fabian.

Rated 5 out of 5 stars

The team from Junk removal arrived on time. Moved a massive amount of home clean out really quick, were highly respectful and polite. Thanks to Junk removal team.

Rated 5 out of 5 stars

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long. Excellent communication via text... See more

Rated 5 out of 5 stars

The service was extremely efficient and courteous from the time I posted my request for rubbish removal to completion of the job, all within 24 hours!


Company details

  1. Waste Management Service
  2. Garbage Dump Service

Written by the company

JUNK is Australia’s leading eco-friendly junk and rubbish removal service, committed to reducing landfill waste and promoting the circular economy. JUNK provides reliable and affordable junk removal for both residential and commercial clients. We specialize in environmentally responsible disposal by recycling, rehoming, or redistributing 96% of the items we collect, keeping them out of landfill. Our services include full property cleanouts, business cleanouts, office and warehouse cleanouts or residential rubbish removal. Whether you’re decluttering a home, clearing out an office, or managing waste for large-scale commercial properties, we handle all the heavy lifting, sorting, and sustainable disposal to reduce environmental impact.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(194)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

After calling multiple rubbish removal services and dealing with no shows and dodgy quotes, I found these guys. They turned up just hours after I called them and got to work. The team did an amazing job, they got stuck in and cleared out about 70 cubic meters of rubbish and furniture under some absolutely terrible weather conditions. It was a huge job, but they got it done nice and quick. Great customer service too. Highly recommend using the team at junk.com.au, I'd give more stars if I could!

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely the most professional…

Absolutely the most professional company in the industry. Transparent quoting with $99 fixed fee for 2 men and a truck plus clear cost per metre rates for waste. Great project i took the time to read the website about how they upcycle and recycle and provide pathways for the disengaged within our communities.
Ive been in the real estate industry for over 10 years and had over a dozen companies responsible for tenancy vacates and property cleanups for sale and these guys are industry leaders hands down.

July 27, 2021
Unprompted review
Rated 4 out of 5 stars

A team with a difference to waste recycling!

After whole of house "lockdown" clean, we had approx 6 cubic metres of house, shed and non-recyclable rubbish, which would have taken several trips to the tip, or a big container on our nature strip and multiple trips to various recycling and charitable stores.

We looked to outsource the job to an environmentally friendly, recyling waste collection team who also could repurpose items which still had life in them for charitable causes ... we found that team in Junk.com.au.

From first online contact, to a phone call to discuss needs, booking confirmation via both sms and email and then a team available within 24 hours to come and do a pick up, we couldn't fault them!

The team of two who came to do the job were very friendly, professional, identified themselves and got on with the job very efficiently, leaving a very tidy shed and garage behind where we had all the items for collection. From collection the team took the items back to the warehouse where another team sorted them into what could be repurposed, recycled or go to landfill.

I will definitely be using their services again and highly recommend them to anyone who is looking for a similar service.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience with the guys at junk.com.au, from the excellent initial communication, transparent pricing, quick appointment turnaround and final junk pick up. The guys were lovely who came to my place! Would use junk.com.au again

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

The guys were fantastic!

The guys were fantastic. I was struggling to book someone to pick up a pile of rubbish in my backyard but these guys came within 2 hours and had it taken away. No fuss. Would use again

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

No Fuss with Junk

Funny how those little bits and pieces around the home accumulate over time to a point where it's simply overwhelming, thank god I found the crew at junk.com.au . Easy booking service and they arrived next day on time. Nothing was a fuss and a job that would have taken me half the morning was done and dusted in under 20 minutes.
Thanks Junk Dude!

Nick from Brighton

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

My last home was truly difficult to…

My last home was truly difficult to find but Junk coordinated the job well, no hitches other than the usual traffic ! Melbourne ! The pickup team were excellent, cheerful, efficient, nothing was too hard.

I appreciate the great service. Thank you and well done to Junk for employing those who really need work. Cheers.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service and very affordable.

Really stoked with this service. The two junk dudes did their job quickly and effectively. the before and after photos were amazing to see. Their JUNK Kidz program sounds amazing and I'm glad that my money is contributing to such a program.

March 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look