JUNK Rubbish Removal Reviews 

194
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly respectful. Many people highlight the service as extremely efficient, quick, and completed in a timely manner. Reviewers frequently note that teams arrive on time and get jobs done swiftly, often recommending the services to others. However, some customers also noted issues with staff rudeness and a lack of clear communication. A few other people also felt that they had little oversight regarding items taken, leading to dissatisfaction with the service provided.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quality, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as polite, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company 👌 were very professional and friendly with the way they helped me today Thursday. Straight up with Quote and price,and Cory was a good person to interact with.Thanks Fabian.

Rated 5 out of 5 stars

The team from Junk removal arrived on time. Moved a massive amount of home clean out really quick, were highly respectful and polite. Thanks to Junk removal team.

Rated 5 out of 5 stars

So easy to book and pay online. Pick up was with in few days in my area of Melbourne so the spare mattresses did not need to be taking up space at our home for long. Excellent communication via text... See more

Rated 5 out of 5 stars

The service was extremely efficient and courteous from the time I posted my request for rubbish removal to completion of the job, all within 24 hours!


Company details

  1. Waste Management Service
  2. Garbage Dump Service

Written by the company

JUNK is Australia’s leading eco-friendly junk and rubbish removal service, committed to reducing landfill waste and promoting the circular economy. JUNK provides reliable and affordable junk removal for both residential and commercial clients. We specialize in environmentally responsible disposal by recycling, rehoming, or redistributing 96% of the items we collect, keeping them out of landfill. Our services include full property cleanouts, business cleanouts, office and warehouse cleanouts or residential rubbish removal. Whether you’re decluttering a home, clearing out an office, or managing waste for large-scale commercial properties, we handle all the heavy lifting, sorting, and sustainable disposal to reduce environmental impact.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(194)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and service

Great value and service, website is perfect and all the FAQs answered, easy to book. Prompt pick up and hassle free.

Love the business model, no mattresses into landfill, refurbish or break down and recycle. Highly recommended

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service! Did all the lifting and removing. Communication was exceptional. Highly recommended! Saved me a lot of hassle removing myself and finding new homes for items. Thanks a lot for helping me out!

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Junk Group Discretionary Trust SCAM SCAM

Richard would have to be the most dishonest greedy fraudulent person I’ve ever come across and his workers turned up to my property to remove 56 m³ of Greenwaste. They turned up with a furniture removal truck and they took not even 20 m³ if that these guys are an absolute scam do yourself a favour and do not do HIRE them for anything do your homework with honest and reliable people these guys are as con

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Junk Rubbish Removal were excellent…

Junk Rubbish Removal were excellent from the first point of contact on a Sunday afternoon to the friendly and efficient sweeping up after removal of my unwanted goods on Monday morning. Very reasonably priced and a highly recommended service. Thanks Richard, Jake and team!

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

They were cheaper than the others. They came on time. They were quick to respond to quote request and enquires. The process was smooth and efficient. 100% using again.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

A Recycle Mattress

Thank you Junk Rubbish Removal for your wonderful service, greatly appreciated …..
From start to finish communication was great
Would definitely recommend….

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Junk

Highly recommend Junk. Amazing company not having to be at the property is such peace of mind. In my situation it was a deceased estate. Thank you so much Junk 🙏

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

The removing of unwanted furniture was…


The removing of unwanted furniture was done quickly & efficiently & the guys knew what they were doing! The guys were versatile as had to move furniture from a lockup cage downstairs in the apartment block back to the apartment as well. The guys were well mannered & professional & remembered & used my name.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, respectful and efficient.

Friendly, prompt and respectful. They were aware it was a deceased estate they were clearing, and they did so with the upmost respect. Very hardworking and helpful. They moved items I wanted to keep to a safe place while they cleared everything else away. I would highly recommend Junk to anyone. As a single woman, I felt very safe and respected.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to navigate website, great customer service, updates with SMS on pickup times & a friendly driver.
I would highly recommend

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Couldnt have asked for a better experience

They came and helped us remove a bunch of old stuff from our garage this afternoon. They were polite, friendly, quick and efficient. Couldn't have asked for a better experience, will be calling them again to remove the rest of our old shit from our garage once we sort through it all.

December 2, 2024
Unprompted review

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