Filled in the web form the night before, got whatsapp messages this next morning, had a few messages back and forth and everything seemed good. Then a no show, and no response to any forms of contact... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely first class! Contacted Junk Munch yesterday morning to get garden shed emptied, I accepted their terms,the work has been done in less than 24 hours.Nathan was brilliant ⭐️
Used JunkMunch to clear some old bits and pieces before our house move. Communication was via WhatsApp, and the whole booking and collection process was simple and straightforward. Arrived promptly... See more
Communication was prompt as was the service. Very efficient, and left area clean and tidy. I did not even have to be home, they took pictures when job complete and I paid remotely, so convenient. Very... See more
Company details
Written by the company
At our JunkMunch LTD, we are committed to providing a professional and reliable waste removal service that meets the needs of our customers in the most cost-effective and efficient way possible. With over 4 years of experience, 336 online reviews, and thousands of satisfied customers, we have the expertise and reputation to deliver the best possible service. Whether you have a small pile of household waste or a large commercial project, we have the tools and resources to get the job done right. Our team of specialists is dedicated to providing top-quality service and ensuring that your waste removal needs are met in a timely and efficient manner. We are confident that our commitment to customer satisfaction and our experience in the industry make us the best choice for your waste removal needs. We look forward to working with you and helping you achieve your goal
Contact info
63/66 Hatton Garden, Fifth Floor Suite 23, EC1N 8LE, London, United Kingdom
- 07589 312797
- junkmunchuk@gmail.com
- junkmunch.co.uk
4.3
Excellent
352 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and convenient
February 5, 2023
Excellent prompt service
February 3, 2023
Fast & responsive
Quick response to my request for a quote. Arranged for a next day collection, However we needed to make last minute adjustments and junkmuch we’re flexible and was happy to re arrange at short notice. They cleared the waste in full and sent us before & after photos. Great experience
January 27, 2023
Unprompted review
Hassle free
Nothing was to much trouble for them very polite explained everything clearly I found the whole process very easy and I would and have recommended them to friends already
January 25, 2023
Unprompted review
Great service and very quick response…
Great service and very quick response to enquiry also a more realistic charge. Lovely people highly recommended.
January 23, 2023
Five star service
Very polite people, fast, reliable, on time, very efficient. Also great prices. I recommend them to everyone.
January 24, 2023
No complaints
quote was cheaper than others and was in constant contact throughout the day regarding there arrival time. Both very friendly
January 19, 2023
Unprompted review
JunkMunch was scheduled for a large…
JunkMunch was scheduled for a large waste collection on Thursday morning. Nathan kept us updated on his arrival time and when he arrived, and both he and Rachel were extremely helpful in removing as much of the waste as possible, even though it ended up being much more than we had anticipated. We shall use them again soon for the remaining
January 19, 2023
Unprompted review
Avoid at all costs.
Avoid at all costs.. booked to collect a mattress and fridge today. Originally said they would be with me in the morning, then said afternoon and then said they can’t turn up at all. Total waste of time….. don’t believe the stuff they put on the website around fast, reliable service
January 19, 2023
Unprompted review
Reply from JunkMunch LTD
Hi Neill, Thank you for your review, As you know we book collections between 8am - 5pm. We charge for morning & afternoon appointment as this means we will likely take the least efficient route. You did not pay for this service!!
You said your preferred collection time would be in the morning, We said we will do what we can but cannot guarantee it unless you pay for the time slot. The next day at 9.30AM we messaged you to let you know we was unable to do this and would be collected later in the day, We stayed in contacted with you throughout the entire day.
by the time we was on our last collection we was unable to fit yours in the van. We offered a full refund and was happy to re arrange. We did everything we could to get to you, it makes no sense for us not to arrive however after reading your last messages we decided to refund the deposit.
99.9% of our collections we book in are successful collected on time, 80+ collections this year alone, So we apologies you was in the .1%
Fantastic Service
Fantastic, quick, responsive and strong. Ce and did exactly what was requested with no issues. Would 100% would recommend
January 18, 2023
Unprompted review
Reply from JunkMunch LTD
HI Parag, Thank you for taking your time to share your review :)
My garden was cleared quickly and very…
My garden was cleared quickly and very pleasant to deal with the team.
January 3, 2023
Reliable and kept me informed of time…
Reliable and kept me informed of time of arrival. 5 stars
January 17, 2023
Great price, friendly couple
I had 4 beds & 9 doors to remove. Sent a message and got a quick reply with fair price.
Booked the next day, they messaged us 20 minutes before they arrived and was polite and friendly. Would recommend.
January 11, 2023
Unprompted review
Don't trust the reviews!
I chose this company because of the great reviews. They were easy to contact, quick to quote and booked for following day 8am to 5pm. Waited till lunchtime having not heard from them so messaged to check they were still coming. No reply despite reading the message. Its now past 5pm and have not heard from them at all. I have seen they have done this to another customer too. Don't trust the reviews! This is the second company to let me down in 2 days!
January 13, 2023
Reply from JunkMunch LTD
Hi Nathalie, Could you please provide your details to Trust Pilot so we can find you on our system. i cannot find anyone on our schedule with your name. You would of received a reference number after you completed the booking form.
Great service to use
My daughter recommended this company to use
I found they
communicated well
Reasonable price
Good job done
January 4, 2023
Everything about them is just fantastic
Great communication. Great price.Really nice people. Really impressed with how hard they worked. Took no time at all. Can’t rate them highly enough.
January 6, 2023
Very Good response I can give a rating…
Very Good response I can give a rating of 5 star
December 22, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.